HT201364 I literally just opened my brand new MacBook Pro, and when I attempted to download the OS X Mavericks, a screen popped up and told me I couldn't complete action due to a host of reasons...I just took the **** thing out of the box, what gives?!
I literally just opened my brand new MacBook Pro, and when I attempted to download the OS X Mavericks, a screen popped up and told me I couldn't complete action due to a host of reasons...I just took the **** thing out of the box, what gives?!
Your machine already has Mavericks installed. Why are you trying to download it?
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Actually you need to quit Safari which is different from closing. With Safari open go the menu bar for Safari/Quit Safari.
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Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
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"What is this from and how do I get rid of it?"
Such symptoms bode serious hardware issues and you shouldn't think about fixing it yourself when you are still in waranty. Get to an Apple Store, like the other poster suggests. -
Brand New MacBook Pro Freezes When Playing Games
My sister recently received a brand new MacBook Pro courtesy of the University of Arizona and already she is having problems. When my sister plays a Java based game utilizing the Open Gl graphics plugin her computer will sometimes freeze after the graphics become distorted. during the freeze only the mouse will move and everything else is unresponsive, the only solution is to shut of the computer using the power button. All the updates have been installed and this doesn't happen any other time then when playing that game. This neither happens on her PC nor does it mine playing the same game. I'm not sure what the problem is and I would appreciate any help.
Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!
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Brand new macbook pro 15" when connected to external LCD display in high resolution ,flickers often
Hi,
I have brand new macbook pro 15" with retina display.
I have connected external LCD display (Samsung B2230) using Apple VGA adaptor & thunderbolt port. But LCD display flickers quite oftenly. I read community blogs where many macbook pro users like me are facing similiar issue.
There is no problem with LCD display as it works fine with Lenova laptops.
Can anybody please provide me the solution to this problem.?
Regards,
SamHello there, Sam.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i Just bought a new macbook pro with retina a week ago and used it twice, now it appears i have a tiny black dot on the screen with a nice tiny scatch. Will apple fix my screen since it is only a week old?
Have a good night down there in that 70-80 degree weather. I just shovelled my driveway earlier. Ugh.
"grass is always greener on the other side"
how about Geckos that crawl in at night and like to jump on your face while you sleep
Eeeek
they look at you in your own home like "wassup, what are you doin here?"
most here want snow, nothing says the holidays like sunburn and heat stroke. -
Just got a brand new MacBook Pro and....
Ok so I picked up this brand spanking new laptop last weekend and have been loving it so far, the only thing... I've installed Adobe CS3 and Final Cut 5. And the system constantly has this black screen of death saying it needs to be reset or restart the system.
I thought that only happened in the world of PCs? It's so frustrating and being I no nothing about Mac's, I have no clue how to trouble shoot it.
And on occasion when I boot up I hear 3 loud beeps, and the laptop freezes. then when i reset it, it loads fine.
Is this a common problem with these new Mac books?
thanks for any insight.onekea,
Kappy has the right of this; it is either memory, or one of your memory slots.
However, I am going to suggest that, before you take it in to Apple, you check that this isn't simply due to a poorly seated DIMM. Read the instructions in the (minimal) manual that came with your Macbook Pro on removing and replacing RAM, then follow those instructions to remove both memory modules (if you have 2), then reinstall them. Make sure when replacing them that you seat them all the way into the slot, assuring a good contact.
If the problem goes away, I think it is safe to assume that one of the modules was simply not seated correctly. If the problem persists, take or send it to Apple immediately.
Scott -
Brand new macbook pro freezing when on the internet and won't fix itself
Three times tonight I have been on the internet and out of nowhere my macbook pro has frozen. I am unable to move the mousepad or click on anything or click out of the applications. I have to power off the computer to make it work again. How can i fix this? I have only had the computer for 5 days and I am confused at how this is happening already.
Take it back and get a new unit. If they say "We Will Fix it' then Return it for FULL REFUND, you have 14 days from day of purchase to return it No Questions Asked, and then buy another New unit.
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Suppose you elaborate on what you are doing with the MBP that makes the battery life terrible.
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I have just Purchased a brand new Macbook Pro 2013 from Apple store and it won't let you download Maverick's even thought it's already installed. Does anybody know why? I originally purchased a Macbook Air 2013, which I returned for the pro model. This came with Mountain Lion, which the app store let me download Maverick's from the app store. I could also download as a backup in case something went wrong.
Welcome to Apple Support Communities
You have got a Late 2013 MacBook Pro.
That MacBook Pro needs a special OS X Mavericks version that is newer than the Mavericks version available in the Mac App Store. This is the reason why the Mac App Store does not let you download Mavericks even if you are using OS X Mavericks.
To reinstall OS X Mavericks, use OS X Recovery > http://support.apple.com/kb/HT4718 You will not be able to download OS X Mavericks from the Mac App Store until Apple launches OS X 10.9.1 -
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Either your RAM is no good, of poor quality, the wrong specs or it's not installed correctly or it got subjected to static electricity when you put it in.
Best Buy isn't as Mac centric, thus the quality of RAM that Mac's require may not be there.
You should have purchased from Crucial.com or Other World Computing or similar that tests the RAM to make sure it works the first time you put it in, as it costs everyone money to ship bad RAM back and forth.
I put in 16GB a couple of days ago, took five minutes and it works perfectly.
Nothing like top tier RAM for a top of the line machine, especially with all those tiny, easy to lose screws Apple uses. -
Brand New Macbook Pro (2013) Running Slowly?
Hi,
I just bought a brand new macbook pro with retina display about 4 weeks ago (2.5 GHz Intel Core i5 processor, 8 GB 1600 MHz DDR3). My internet seems to run slowly on it. For example, it takes longer for streaming vidoes to load compared to my old 2008 basic model macbook, when connected to the same network. Also sometime email and other websites take unusually long to load (again compared to my old macbook, same network). I only have safari open with all other applications closed. Suggestions?try changing your dns server. network - advanced - dns - then click the plus sign and add the numbers you see on the image below.
see if that helps your internet connection. -
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- I put back the old hdd in the MBP(13 inch) and it boots fine.
I figured the hdd wasnt compatable with the 15inch so then i cloned the 13inch hdd onto the 15inch hoping it would work. i still got the error msg.
so now im stuck because the 15inch wont boot from the stock hdd because it has the data from the 13inch. Very frustrating, what could be the logical reason to why it wont boot?That's correct. The version of Lion you have on your old disk will not boot on the new machine.
What you should have done is make a Time Machine backup of your old drive. You still may be able to buy an enclosure for it and see if you can use Migration Assistant to migrate your apps and data, but I'm not sure that will work (works when an old drive is in another Mac and you transfer via, for instance, Firewire).
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Clinton -
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This is rather strange. and i find it disturbing.
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Anecdotally, it seems to only happen when running on my lap. I can't find anything in my keys or wallet that affects the computers, so I'm not sure if this is related.
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