HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo
im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help
you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If that does not work, take in for service
Genius reservation http://www.apple.com/retail/geniusbar/
Similar Messages
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TS3198 iphone could not updated unknown error occurred(11)
iphone could not updated unknown error occurred(11) when restoring the iphone 3g. Please help.
When I search for the error code, everything leads to articles about the device being jailbroken, which would mean Apple doesn't support that device anymore. Can anyone confirm this?
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I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
When i try and restore my iphone 4s, it comes up with 'could not be restored'
When i try and restore my iphone 4s, it comes up with 'could not be restored, unknown error'
Hi JayHughesIsTheBest,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you receive an error when restoring your iPhone:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Best,
Jeremy -
i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
I have tried several times to unlock my daughter's ipod touch by following the instructions, but so far I cannot turn the ipod back on. Everytime it seems to be finished updating I unplug it and it again says that the ipod is disabled and gives me the prompt to start again. Can someone help please? Am I doing something wrong?
- Try DFU mode and restore:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next try the manual install as described here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
After yo successfully download the file, plae the iPod in recovery mode and try a restore.
It sounds like the file is not fully downloaded before the recoverymode expires on the iPod. -
HT1414 when I try to restore my phone it comes up with can not restore error 2001
When I try To restore my Iphone 4S it keeps saying cannot be restored because of error 2001
Check this document for error codes http://support.apple.com/kb/ts1275
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I have been listening to iturnes radion on my computer for months. now i get an error.
"an error occurred while contacting the radio tuning service. Check your internet connection, or try again later".
I have reset the cache but nothing seems to help. Any help???
55AnnieSomebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style. -
Ipad also indicates connected to ITunes even when not. Tried to power off and power on again but same message. Also, restarted PC after download of latest ITunes version. When I make the USB connection I get an audible but no message about device connected. No access to Ipad in "Devices" either.
It is seen when I connect cable from ipad to dekstop then I see the message as "Ipad is in recovery mode." How can be solved this problems ?
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Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could not complete your request because of a program error". Have thought about re-installing it but I have lost my serial number. I'm living in Ireland and trying to get to talk to someone in tech support is a complete joke. Any ideas what to do ? Thanks
Ianp69549740 have you tried reinstalling Photoshop CS5.1? If so do you receive any specific errors? What operating system are you using?
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When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario -
While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.
Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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