HT201364 My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older versi

My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older version. Please help. This is my first computer so i dont have any experience on how to fix this.

You can't install the App Store version of Mavericks because your model needs a special version. If you ever need to reinstall it, boot into Recovery.

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Run two monitors from my 15-inch MacBook Pro (Non-retina, mid 2012)?

I'm looking to run two monitors from my 15-inch MacBook Pro (Non-retina, mid 2012). I don't want to use the actual laptop screen in this setup, I just want to use the two external monitors.
My 15-inch MacBook Pro (Non-retina, mid 2012) has the following ports on the side:
FireWire 800 port (up to 800 Mbps)
Two USB 3 ports (up to 5 Gbps)
Thunderbolt port (up to 10 Gbps)
I currently use the Thunderbolt port to one external monitor.
My question is: Is it better to run the second monitor via USB 3, or FireWire (if that's even possible)? What would you recommend?

See -> http://www.matrox.com/graphics/en/products/gxm/dh2go/digital_me/.
Good and simple way to get two monitors from one Thunderbolt port.
Clinton

I have just purchased the latest macbook pro 13 retina (late 2013). I want to connect to a Dell U2713H Monitor. As the new macbook doesn't have a cd slot, I am unable to install the monitor drivers etc. Where can I download the drivers?

I have just purchased the latest macbook pro 13 retina (late 2013). I want to connect to a Dell U2713H Monitor. As the new macbook doesn't have a cd slot, I am unable to install the monitor drivers etc. Where can I download the drivers?

Thanks for your prompt reply. I'm not sure how to connect to the monitor as the only ports available on this model mac are Thunderbolt. The mini display to display cable supplied doesn't seem to work out of the TB port. Do I need to use a Thunderbolt cable + an adaptor?

I have a MacBook Pro 13 early 2011. I can't use Gmail because it says my version of Safari (5.1.7 (7534.57.7) is not compatible. What can I do?

I have a MacBook Pro 13 early 2011. I can't use Gmail because it says my version of Safari (5.1.7 (7534.57.7) is not compatible. What can I do?

Niel, I found a way to download Safari 6.1.6 but it failed because the installer couldn't create the folder '/var/folders/lg/pqypcsnn715btrs106b9crpr0000gn/T//Install.3334NgcMxu"

15 inch MacBook Pro non-retina or with Retina?

Hello everyone
I have the new iMac and got it in early December to replace my old 2008 MacBook Pro. I sold that one and now have decided to get a new 15 inch MacBook Pro. But I am stuck on whitch one to buy.
Here are the things that I will do with this computer
Use all of the pre-loaded apps
Download more from the Mac App Store
Import pictures from my Nikion Camera, 64GB Black iPhone 5, 64GB Black iPad 4 into iPhoto and edit them in Aperture
Use iPhoto, iMovie, Garageband
Use Pages, Keynote, Numbers
Here's the configuration I would buy if I get the non-retina model
$1799 model
4GB RAM
256GB SSD
1680X1050 Glossy display
2.3GHz Quad-Core i7
Here's the configuration I would buy if I get the retina model
$2199 model standard configuration
OR if there are any refurbished $2799 models from Apple's refurbished store
Please let me know what you all think!
Thanks for helping me!!!

Personally, I would go for the non-retina display, and here are my reasons:
1. It's far cheaper, and you're getting a very similar product.
2. Yes, the Retina display comes with 8GB of RAM, and from what I know, with the newest models you can put 16GBs of RAM in them. If you ever needed more RAM, you can't replace it on your retina display model. However, you can go out and buy 8GBs of good RAM for $50, and replace the non-retina display RAM without voiding your warranty.
3. If you ever want to upgrade your SSD, or switch over to a massive hard drive for the sake of storage capacity over speed, you can also do so without voiding your warranty on the non-retina display.
Both of the displays are gorgeous, and while it's true that Retina display is prettier, the non-retina display is quite nice. Furthermore, if you ever need to do anything at all in your computer, you're out of luck with the Retina display, as the case is glued together. I personally have an old '09 MBP, before retina display, and the display is perfectly fine. You'll save a lot more money getting the non-retina display, and it will probably last you longer, seeing as SSD's tend to be more reliable than flash storage. True, they're the same thing, SSD's are alined in an array and are made for speed and reliability. If I were you, I'd go for the non-retina display.

15-inch MacBook Pro w/ Retina Custom Build Delay

On 11/25 I ordered a custom build 15-inch MacBook Pro with Retina display 2.6GHz and 1TB PCIe-based Flash Storage.
Item still has not been shipped any idea as to the hold up? Is it the Flash storage?
Be intereseted in hearing from others about their backorder situation.
Thanks

Thanks nbar, wish I could it was ordered as a lease through my company's supplier SHI and their 3rd party apple company, twice removed from me. SHI says they have no way of giving me the apple order number which I find hard to believe. All the other apple accessories have arrived.

Will a 13 inch Macbook pro non retina 2.5 ghz run minecraft good

I am looking to buy a 13 inch macbook pro 2.5ghz the $1199 one. Will it run minecraft fast?

I'm looking at getting one too. I watched some videos on YouTube and it looks to be 50-100 fps on full settings. But I have heard a rumour on the apple website that MineCraft looks blurry on the retina display models because it hasn't been optimised for such high resolution. Mojang can fix that though. They just need contacted.

My Macbook pro w/retina will no longer connect to my tv.

My Macbook pro w/ retina display won't connect with my TV via HDMI cable anymore, both the tv screen and computer screen turn black, the sound works but there is no display. How do I fix this? It worked before I downloaded mountain lion, does it have to do with the new software?

180ºF is hot, but that's to be expected when playing games. My average temp - right now - is 160ºF and I'm just surfing the web and creating a clone backup. So your temps aren't unusual.
And before you reach a point where the temps could damage your Mac, the computer will execute a thermal shutdown.
So you've nothing to worry about...
Clinton

GPU restart question on a 2013 13 inch Macbook Pro w/Retina Display

Hi, I was just searching online and there was no freezing or anything, but then I see a little alert saying something about the graphics needing to be restarted and if I should send an error report. I searched the reports the diagnostic reports and saw this
11/30/14 7:23:56.061 PM DumpGPURestart[1116]: com.apple.message.domain: com.apple.crashreporter.writereport.gpuRestart
com.apple.message.signature: Kernel
com.apple.message.signature2: UNBUNDLED ||| kernel ((null))
com.apple.message.signature3: UNKNOWN
com.apple.message.result: noop
com.apple.message.summarize: YES
I was just curious as to what is this all about. Is my GPU going bad?
The only thing graphic wise that I noticed that since upgrading to Yosemite, when I restart the Macbook or power it on, when my Wacom Cintiq is connected to it, there's some flickering on the screen after I log in. Its something I don't notice when I power up my Mac Mini with the Cintiq attached.

yyou may be right. I ran a diagnostic, there was no issues. I was looking online, and tthere seems to be issues with Retina Display MacBooks with discrete gpus in Yosemite, as it switches between graphics. Which would make sense with mine, since any issue I had happened since the switch.

MacBook Pro 13" Retina will not reboot in Yosemite

I have a brand new -- the newest model -- MacBook Pro 13 in. Retina that was doing well with Mavericks. After having Yosemite installed it froze up when the top was closed, and now it will not reboot.
I tried holding the power button down for several seconds and then pressing the power button again, just long enough to get the start-up gong. Tried this three or four times. Each time the reboot stops when the progress bar on the screen, under the Apple logo, reaches just less than half way. Then nothing. Letting the machine sit for long periods while it works out its own problems does not help. No progress toward rebooting.
I have tried rebooting with and without the power cable attached.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Will the MacBook Pro w/retina display continue to download a file after the screensaver comes on?

does the Mac book Pro w/ retina continue to download a file after the screensaver comes on?

Hi scootsmama,
Network connections should still continue if the computer has only gone to the screensaver or display sleep. On a portable machine, when the machine goes to sleep it closes the network connection. You may find the following article helpful:
What happens when the Mac goes to sleep (not just into idle mode or display sleep)?
On all Macs:
The microprocessor goes into a low-power mode
Video output is turned off, and a connected display may turn off or enter its own idle state
Apple-supplied hard disks spin down; third-party hard disks may spin down
On portable Macs:
The Ethernet port turns off, if applicable (see note below)
Expansion card slots turn off
The built-in modem, if present, turns off (see note below)
An AirPort card, if present, turns off (see note below)
The USB ports only responds to the power key on an external keyboard (see below)
The optical media drive, if present, spins down
Audio input and output turns off
Keyboard illumination, if a feature of your portable computer, turns off
A computer uses considerably less power when in sleep mode than when awake. The computer will continue to power RAM in sleep mode, so that whatever was in RAM when the computer went to sleep will still be there when the computer wakes. This also means that computers with more RAM use slightly more power in sleep mode.
Note: Portable computers have no network connectivity when in sleep mode, but can wake if the Energy Saver option "Wake for network access" is enabled. If you wish to use file sharing or don't want to interrupt your Internet connection, you should not manually put the computer to sleep, and you should drag the "Computer sleep" slider to Never.
Apple Support: About Energy Saver sleep and idle modes in Mac OS X
http://support.apple.com/kb/ht2412
Regards,
- Brenden

I am attempting to connect my Canon Pixma MG5220 printer/copier/scanner to my MacBook Pro OS 10.6.8. After loading software from Canon and attempting to print, I get the following message: NT_STATUS_ACCESS_DENIED. What can I do to fix this?

I just purchased and installed a Canon Pixma MG5220 printer/copier/scanner to my PC desktop with Windows XP. It works fine. It has been successfully installed on my network and I am able to use it with my laptop running VISTA. However, I am trying to connect it to my MacBook Pro OS 10.6.8 and I am not having much luck. I can see it as one of the printer choices when attempting to print; however, I get the following message:
NT_STATUS_ACCESS_DENIED
I have been searching for answers, but nothing seems to work yet. Does anyone have any suggestions?
Thanks.

Let me understand:
- you have purchased named canon, which is conencted to your PC running windows xp
- downloaded driver for win xp, and canon works fine
- canon is connected to that PC via USB
- that Canon is also activated as network printer, by allowing print sharing in windows; how did you set that option?
- now, you are in Mac OS x 10.6.8, downloaded Canon driver for Mac OS X, installed it, detected printer on the network, printer was installed; was it detected as attached to that PC running win XP? or not?
or you set canon by being connected to your mac directly via USB?
Now, there are some questions you should answer as some details are missing, and your initial text is not clear. Can you print if Canon is connected directly to your mac? did you try that? if not, do it before answering.

Macbook Pro 13in retina will not start up, but backlight turns on.

After using it last night, I woke up this morning and my mac was what i thought to be off. But I realized that the back-light was on and nothing else. Now when I try to turn it on the back-light and apple logo come on but there's no start-up sound and when I close the lid they don't turn off. Just fyi I'm running the Yosemite public beta as well but I don't think this is the problem. Cant get anything other than this with multiple restarts. Anyone know something I can do to fix it? Thank you.

Try a SMC reset:
https://support.apple.com/en-us/HT201295
Ciao.

Can you install Windows 8.1 Pro using Parallels on a new MacBook Pro without retina display?

I am starting a graduate school program and I would like to purchase a MacBook Pro. The options for the non-retina display fit my needs best, but it sounds like the resolution requirements for Windows 8.1 Pro do not match the MacBook Pro without retina. I need Windows to run a statistics program (SAS) and ArcGIS for mapping. Any thoughts or experience installing Windows 8.1 Pro on MBP without retina?

The native res on my 13-inch non-Retina is 1280x800. You might check with Parallels support or their forums to see if this is a problem.
If you go with the non-Retina 13-inch, I'd recommend getting 8GB RAM (standard is 4GB) because Win emulators need a fair bit of memory.

I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present. Need help?

I have a 13 inch MacBook Pro (2009). Recently I bought an extended hard drive because I had used up the memory on my iDisk. As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down. Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display. Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains. I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this. I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro. So could someone on here please help me? It would be greatly appreciated & I thank you in advance!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

HT201364 My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older versi

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