HT201364 Why can Mavericks "not be installed on this computer" when I have all the system requirements?

I have a 13" Macbook (Early 2009), 2gb memory, 9.29GB of free space and v10.6.8 already installed and yet when I click to download Mavericks, a popup comes up on the screen saying "Sorry, Mavericks cannot be installed to this computer". Why not??

Something does not match up.  Check your year of manufacture.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space

Similar Messages

  • HT201364 Why can Maverick not be installed on my computer when I meet the system requirements?

    I got my iMac in July 2007, which I believe is mid-2007, I am currently running v.10.6.8, have 2 GB memory and over 100 GB of available space. This to me meets the system requirements, so why do I get the "cannot be installed on this computer" message when I try to upgrade to Maverick?

    Something does not match up.  Check your year of manufacture.
    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space

  • Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade?

    Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade? This just started!!!!!!!!

    Hi EdAAK,
    I've checked your account, and see no issues with your subscription. So, if you're using a web browser, please log out, clear the browser cache, and then log back in to https://cloud.acrobat.com. And, if you're using Reader, make sure that you're logged in—you should see your name listed in the upper-right corner. If not, click the Sign In link and then sign in with your user name and password.
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  • I have all the system requirements but it still says it's not compatible.

    I need to get OS X Mountain Lion but it says it's not compatible even though I have all the system requirements necessary.

    Welcome to Apple Support Communities
    It's possible that you meet hardware requirements, but OS X Mountain Lion is only compatible with some computer models. In the case of the MacBook, it requires a Late 2008 Aluminum or Early 2009 one. See > http://www.apple.com/osx/specs
    Also, note that Mountain Lion requires 2 GB of memory, so if your Mac model is supported, open  > About this Mac, and see if you have 2 GB or more of RAM

  • Why can't Mountain be installed on a 2006 iMac?  I meet every system requirement.

    My father would like to go ahead and upgrade to Mountain Lion.  I have upgraded the RAM on his his machine and it meets every system requirement other than it was manufactered in 2006.  I don't see any reason why it can't run the OS. 

    Dear Captain,
    MichelPM wrote:
    Your father's iMac can run OS X 10.7 Lion, though.
    Whoa! He may NOT be able to run Lion 10.7. Only the last of the 2006 iMacs can run Lion due to processor limitations. Lion requires a minimum Core 2 Duo processor. Only the iMAcs that Apple names "Late 2006" have that processor. Here's how to find out:
    1) From your Apple menu, do "About this Mac".
    2) Look at the "Processor information" in the resulting window.
    3) The processor Information must read "Core 2 Duo," not "Core Duo" to run Lion.
    If you wish further verification, click on "More Info" in the "About" window. That launches System Profiler; its opening screen looks like this (example taken from a notebook but the info is in the same places):
    To run Lion, the Model Identifier must have the code 'iMac5,1" or higher number to run Lion.
    While there, see how much RAM is installed. Even if the processor is Lion-capable, a lot of older iMacs have very little RAM by today's standards. 2GB RAM is the bare minimum for Lion. The Late 2006 iMac can use up to 3GB RAM, still dicey.

  • HT201364 OS X Mavericks cannot be installed on this computer.

    How do I  upgrade to Mavericks Operating System
    My current OS is -
    OS X 10.9.1 (13B3116)

    jaiswalharish wrote:
    Just to confirm.....
    If the operating system is alrady installed ?
    Why it is not showing as OS X Marvericks under  - About Mac section
    You where the one who stated above: 
    My current OS is -
    OS X 10.9.1 (13B3116)
    If about my Mac is not showing 10.9.1 then no you do not have it installed.
    If you already downloaded it look in your applications folder, or
    Go to the App Store and download Mavericks
    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space

  • Why can I not make purchases from this computer?

    When I try to make an I tunes purchase from this computer I get a notice that I can not and referring me to this site. This computer is authorized and my account is up to date and I have no problem from my other computers.
    I would sure like to speak to a warm blooded voice.

    I'm having this problem on my iPhone and iPad when trying to purchase

  • My MacBook pro broke, and I am using a new PC. How can I sync my iphone to this computer without wiping/losing all the data

    As the title says, my previous macbook broke, and now I have a new computer...PC :/ and I can't sync my iphone 4s to the computer properly wihtout losing the data on the iphone. It says i have to wipe my iphone.

    Only iTunes content and any photos transferred from the computer that was used for syncing the iPhone.
    Transfer your iTunes library from your computer's backup which should include other important data such as documents and photos, etc.

  • My computer crashed, when I reloaded and try to start Acorbat Pro XI I get an error that says Serial Number you provide is vaild but a qualifing product could not be found on this computer, When I look up the registration on ADOBE Web site it says my regi

    [images with serial numbers removed]

    Did you buy an upgrade version of Acrobat 11?  If so then you need to provide the serial number of the old product that you are upgrading from.  This is normal with all upgrade versions otherwise people would all buy upgrade versions without owning the prior versions so this is one of the checks the installation process does.,
    You have the serial number for the old product right?  If not go back to your account and see if the old product is listed there.
    Also, please remove the picture you have posted here because it has your serial numbers which are not meant to be public.

  • Why can I not edit song titles and artists as I could in the past?

    Why can I not edit song titles and artists as I have in the past?

    Do you mean by using the 'get info' function and editing the data there? What is happening instead of what used to happen?

  • "Mavericks cannot be installed on this computer," bs!

    Please help. I am trying to install Mavericks on an iMac with a 6,1 identifier number and 10.6.8 installed and up-to-date. WHY does it say, "Mavericks cannot be installed on this computer," when I try to get it? I meet at least three specs to be able to download, so I cannot understand what the trouble is?  Can anyone elighten me?  It's pretty annoying.  I'm trying to like Macs.  I'm a PC girl, and this is the same BS I come to you with from PCs.  I thought Macs were better?  ;-)

    Sorry, but your iMac is too old to install Mavericks.
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space
    If you wish, you can upgrade to OS X 10.7 Lion
    OS X Lion system requirements
    To use Lion, make sure your computer has the following:
    An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended).
    7 GB of available disk space
    2 GB of RAM
    Purchase an install code for OS X 10.7 Lion here.
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    It would be very prudent to create a backup of your system and important data before embarking on a major systems upgrade.
    Good Luck!

  • HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

    I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
    I nee an easy way to resolve this with Apple.

    why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
    I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
    also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

  • HT201364 I have macbook pro 15", 2,6 ghz, 8gb, osx 10.9 but the pop up window says that maverics can not be installed on this computer. why is that? thank you

    I have macbook pro 15", 2,6 ghz, 8gb, osx 10.9 but the pop up window says that maverics can not be installed on this computer. why is that? thank you

    Check here >  OS X Mavericks: System Requirements

  • HT201364 Can't download Mavericks installer on recent Mac. "OS Mavericks cannot be installed on this computer", which is running 9.1.

    I want to download the Mavericks installer so I have a backup installer that does not require the internet.  Although, the App Store button allows me to download, I get a message that Mavericks cannot be installed on this computer.
    Computer is late 2013 retina MBP 13" with lots of memory.
    My OS is 10.9.1 (13B3116) currently running.
    Is the App Store version of Mavericks too old (jan 16) for my rMBP?
    Rick

    Judging by the build number, it appears you have a special build of Mavericks installed and the App Store version (13B42) won't work with your computer.
    Kappy - if I try to download Mavericks I get the message below, so apparently I can down load it again?
    I also have a copy of the installer in my Applications folder, although it is in a folder.

  • HT201364 MacBook Pro 2009 will not down OS X Mavericks -cannot be installed on this computer

    I have an MacBook Pro 2009 running 10.6.8 with 3 GB memory and plenty of disk space.
    So why the error message:
    OS X Mavericks cannot be installed on this computer??

    Lanny,
    The model identifier is as follows:
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro2,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.33 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          4 MB
      Memory:          3 GB
      Bus Speed:          667 MHz
    So it seems that this maybe a late 2007 model. Does exclude this model from an OS upgrade?
    Thanks.

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