HT201364 why can't I download os x mavericks my computer is brand new It keeps defaulting the computer is out of date

Why am I unable to download os x mavericks on my new macbook pro with retina

Because the brand new (late 2013) models come with a version of Mavericks tailored to the new hardware.
Eventually there will be a version you'll be able to download, but the App Store version doesn't currently have the necessary drivers to successfully run your machine.  Check your build number - it's different to the App Store build of 13A603.

Similar Messages

  • Why can't I download OS X Mavericks? The download option is malfunctioning. I already checked that my mac version can have free upgrade. I click download, but it just doesnt do anything.

    Why can't I download OS X Mavericks? The download option is malfunctioning. I already checked that my mac version can have free upgrade. I click download, but it just doesnt do anything. I went to purchase tab, clicked "download" next to the app but still nothing happens. It's not internet problem because everything else on the app store works. The only thing not working is Mavericks downloading and I don't know why. Please help.

    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space
    Since Mavericks requires 8GB's or more of free disk space, control click the MacintoshHD icon on your desktop or open the Finder, right or control click startup disk in the Sidebar on the left then click Get Info.
    You'll see Available and Capacity. Make sure there's at least 15% available disk space.
    If installed, disable anti virus software before downloading Mavericks.

  • Why can't I download projects from iPhone to computer through iTunes to clear space on my device?

    Why can't I download projects from iPhone to computer through iTunes to clear space on my device?

    Yeah, I have this problem too.  Since the HD purchase usually includes the SD movie too, I am perfectly content to watch SD on my Windows computer and HD on my AppleTV.
    Only workaround I've found for this is to buy the HD version of the movie on my iPad.  Then, download it to my computer via iTunes or by transferring it from my iPad.  I hear you can buy it on an iPhone too (4 or 4s) and achieve the same result.
    But that's a terrible workaround.  I have a number of other HD movies I've purchased with previous versions of iTunes, so this is absolutely something that Apple has introduced relatively recently.

  • Why can't I open iTunes and App Store on my brand new iPad mini.

    Why can't I open iTunes and App Store on my brand new iPad mini.

    Have you set up an iTunes account?
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • HT201364 Why can't i download maverick when my mac comes with it preinstalled?

    I bought a new Mac Book Pro with OS X Maverick. Why can't i download the installer from App Store?

    Yes Mavericks can be downloaded but is it the *right* one is what Tuttle was getting at.  Don't take our world for it, take it from Apple:
    http://support.apple.com/kb/ht1159#MacBook_Pro
    Notice that even the 13" and 15" Retina models have a different version number.
    Here is another thread on the matter:
    https://discussions.apple.com/message/23673998#23673998

  • Why can I not download finished product to my computer?

    Why can I not download finished product of combined PDF files to my computer? The download icon does nothing.

    Please login to https://files.acrobat.com with your Adobe ID and password.
    1. Select the file you like to download
    2. Click "Download File" icon at top menu bar
    Please let me know if that does not work.
    Thank you.
    Hisami

  • HT201364 why can't i download this I have a brand new MacBook

    I have a brand new mac and says I dont have the requirements

    Your "brand new" machine actually has a newer build of Mavericks than the version available on the App Store.  So you can't use the version available in the App Store, as it doesn't include the drivers for your new Retina MacBook Pro.
    If you need to re-install the OS, you can boot into the recovery partition and re-install the OS, so you can get Mavericks that way if you really need it.

  • Why can't I download Firefox 12 on my computer when I meet all system requirements?

    I am running Windows 7 on my laptop, and am currently using Internet Explorer 9 as a web browser. I want to switch to Firefox. When I try to download Firefox 12, I get an error that the setup file couldn't be downloaded. The error won't tell me why it won't download, and I've double-checked all my download settings and system requirements; nothing seems out of place. Any suggestions?

    * It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
    * Try to Disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
    * see this article -> http://kb.mozillazine.org/Unable_to_save_or_download_files#Temporarily_disable_antivirus_or_update_security_software
    -> Download latest Firefox from one of the following links:
    * http://www.mozilla.com/en-US/firefox/new/
    * http://www.mozilla.com/en-US/firefox/fx/
    * http://www.mozilla.com/en-US/firefox/all.html
    * http://www.mozilla.org/community/mirrors.html
    -> Install Firefox 12 as described in this article -> [[Installing Firefox on Windows]]
    Check and tell if its working.

  • Why can't i download os x mavericks

    unable to download os x mavericks not sure any ideas

    You might not have the mavericks installer installed (check your applications folder). Here's the solution:
    1. Shut down your mac
    2. Press & hold shift key and then hit the powe button (Do not let go of shift key yet)
    3. This will allow you to boot up in "safe mode"
    4. Once you see a gray screen with an Apple logo and a progress bar, you can release the shift key
    5. Safe Mode takes longer to boot because it's correcting problems such as missing software
    6. Once you're booted up in safe mode, open the Apps folder and download Mavericks
    7. You will see a progress bar in the LaunchPad screen
    At first it appears that nothing is happening. But it's a huge file, over 5GB. It will take approximately 3-4hr to download depending on your internet speed. I recommend not allowing your mac to go to sleep during the download.
    Let me know if this helps!

  • Why can I not play any CD's or programs on my new Mac Pro. The message this disk is not supported.

    Hello?
    anyone there? Apple is closed and I'm about to throw this computer against the wall.

    Ah, are they Windows or something?
    did you migrate and transfer programs from another computer?
    you are using OS X and support for older powerpc based programs won't run unless you insall Parallels and Snow Leopard in a VM. Or upgrade all the programs to be Lion compatible.

  • Why can't I download more than 50mb in iPhone ??

    Why can't I download more than 50mb in iPhone ??

    Deggie is correct. The carriers originally wanted it so people wouldnt be downloading large files on their networks and causing congestion. Also look at is from a carrier perspective for protecting costumers. People could also complain if they went over their data plan that they should have received a warning about downloading large files. Rather than argue about updating/downloading apps, they have the warning now.
    I am hoping down the road that carriers converse with Apple to lift those, we will see what happens. Rodgers has more influence on lifting that limit that normal costumers would.

  • HT201364 I have 2 gigs of memory and 8 gigs of storage why can't i download mavericks

    I have a macook air, 2 gigs of memory and 8 gigs of storage why can't i download mavericks

    Does your MacBook Air meet the other requirements?
    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why can't I download entire albums from my purchase history is iTunes on my iPAD?

    'The New IPAD'I want to download music from. My PURCHASE HISTORY in ITUNES onto my NEW IPAD. I would like to download an entire Christmas ALBUM by various artists! Now it is very tedious going into each of the 83 artists and downloading one song! WHY CAN I NOT DOWNLOAD (OR VIEW) ENTIRE ALBUMS OR EVEN SEARCH ALL MUSIC WHILST IN 'PURCHASE'! It seems like a major design floor from apple and as I have searched the Internet for solutions it seems I may be the only one!!! PLEASE HELP SOMEONE!!! THANKS JJ

    If you have Not On This iPad selected at the top middle of the Purchased tab in the iTunes app, then tap on All Songs at the top left of the screen and then tap on 'Songs By Most Recent' at the top right and change it to 'Albums By Name' - does the album that you want to download then appear as an album on the right-hand side of the screen ? If it does then tap on it and will hopefully download the whole album.

  • HT4082 Why can't I download apps I have to pay for on my new iPad Mini. I have had an Apple id for my iPhone for years. When I try to download apps to my iPad, it says I need to confirm billing info. After I do that, which is the same info as always, it t

    Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.

    Could the credit card be expired?
    Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
    In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.

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