HT201364 why can't i download this I have a brand new MacBook

I have a brand new mac and says I dont have the requirements

Your "brand new" machine actually has a newer build of Mavericks than the version available on the App Store.  So you can't use the version available in the App Store, as it doesn't include the drivers for your new Retina MacBook Pro.
If you need to re-install the OS, you can boot into the recovery partition and re-install the OS, so you can get Mavericks that way if you really need it.

Similar Messages

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    Take a look at this link, http://support.apple.com/kb/TS1566
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  • HT203176 When I delete a file, it does not appear in the Trash - How can I fix this. Its a brand new MacBook Pro 17'

    When I delete a file, it does not appear in the Trash - How can I fix this. Its a brand new MacBook Pro 17''

    http://www.thexlab.com/faqs/trash.html for starters.

  • HT201364 I have a brand new macbook pro, but it won't let me download mavericks

    I have a brand new macbook pro, but it won't let me download mavericks

    You have got a Late 2013 MacBook Pro.
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    I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?
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    I have a similar problem: I switched from mac mail to Outlook 2011 as the default client, and want to switch back. Mailto links (eg from browser etc) default to Mail.  However, when I try to email a Word document as an attachment, it continues to open Outlook.  Outlook has a button in its prefs for making it the default client, but I don't see a way to turn this pref off in either Outlook or in Word.  

  • HT201364 Why can't i download maverick when my mac comes with it preinstalled?

    I bought a new Mac Book Pro with OS X Maverick. Why can't i download the installer from App Store?

    Yes Mavericks can be downloaded but is it the *right* one is what Tuttle was getting at.  Don't take our world for it, take it from Apple:
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    Here is another thread on the matter:
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  • HT201364 why can't I download os x mavericks my computer is brand new It keeps defaulting the computer is out of date

    Why am I unable to download os x mavericks on my new macbook pro with retina

    Because the brand new (late 2013) models come with a version of Mavericks tailored to the new hardware.
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  • Where can I find a user guide for my brand new macbook pro?

    Where can I find a user guide for my brand new 15" MacBook Pro?

    You didnt mention which Pro you had so this link includes the retina..
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    - First, go to Settings>iCloud and make sure the Contacts is turned on
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    - Restore from backup. See:                                               
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