HT201364 why won't my brand new iMac pro not down load os x mavericks

I cant download OS X Mavericks - it says my laptop not compatabile when it is brand new

Did you check to see if Mavericks is already installed?

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Brand new iMac does not work wirelessly

This is a very strange situation and I don't know how much to be concerned about it.
6 weeks ago I bought the first of two brand new iMacs. We have two old G4s both wired into a Netgear wireless router, plus the printer. The first new iMac when switched on, immediately found the Netgear and has worked perfectly, wirelessly, ever since. As it should.
Less than a week ago I bought the second new iMac, which is identical to the first. I put it on the _same desk_ as the Netgear, therefore a distance of only one foot. Straight out of the box, it worked wirelessly to register itself with Apple.
Since then, it has only worked wirelessly very intermittently, and then very slowly indeed. I was wasting far too much time trying to figure out why the wireless did not work, and eventually wired it into the router too.
I was attempting to set up a network with 2 old G4s wired in, and 2 new iMacs wireless. Now I have 3 wired in and one wireless.
Is there something wrong with the second brand new iMac? Or is there some line I should be pursuing with Netgear?
I have written all the IP addresses down in case anyone responding - and I sure hope SOMEONE responds! - thinks that this may be a clue.
Many thanks in advance to all and any replies.

Update: I'm posting this in case it helps others......
I phoned the software support which comes free for 90 days with a brand new iMac.
The bright young man there instantly knew what the problem was, because he'd seen it all before. There's nothing wrong with the iMac and it has nothing to do with IP addresses.
I have to go into the Netgear configuration screen and Enable MAC filtering. This means I'll give the router the hardware addresses of the two iMacs and it will then allow both of them to communicate wirelessly - but no other devices which might be lurking in the vicinity.
Sounds good to me.

Brand new iMac will not boot, just make's funny "bonk" sound.

I have a brand new iMac (Intel, 20-inch flat panel). Just out of the box. Ran through set-up wizard. Used firewire to transfer files from an old CRT iMac. All was good for about an hour.
Tried to empty the trash. Finder says Trash was emptied, but, if I open the Trash, the 50-odd files I just deleted are still visible! If I try to select one, its icon immediately disappears. Hmmm....
I decide it's time to restart.
Upon restart, computer will not boot.
I push the power button. I hear the startup chime as usual. Screen lights up gray. But no apple logo on the screen. There is a long pause. Screen remains gray. Computer then starts making a soft "bonk" sound every 4-5 seconds. (Kind of hard to describe the sound, just imagine clipping the very first fraction of a second of the normal Mac startup chime, and repeating it every couple seconds.) This continues indefinitely.
If someone has experienced this, or has advice, please let me know your thoughts. Feeling rather bummed. Thanks in advance!!!
iMac Intel 20-inch 2.16 GHz Mac OS X (10.4.8)

Boot from the Install Disk 1
I cannot boot at all (see my post above). The
machine just sits there with a blank gray screen.
I appreciate the article link, though. I've already
read it and it will make a great reference for the
future, provided I can get back to a place where this
iMac actually runs.
Since you're new to Macs, I'm sure you don't realize that while your iMac is sitting there with only a gray screen, you can insert/push in "Install Disc 1" - and it will be accepted. Then press and hold down the power button until iMac shuts down. After waiting a few seconds until everything has settled, press power button and immediately upon hearing the usual Mac startup tone/chime/chord hold down the "c" key until you see the spinning progress indicator below the Apple logo. It will boot to the DVD, you will be able to use (from the Utilties pull-down menu) Disk Utility to "repair" the hard drive directory, then you will be able to quit the installation process, choose Startup Disk from that same Utilities pull-down, and restart your iMac:)

What's with the brand new imac's not being able to handle 3 tracks in garage band? This is crap!

I have been so dissapointed by Lion i'm thinking about selling the brand new Imac. No Rosettta?! So i cant use Final Cut express anymore or CS3, and I don't WANT TO UPGRADE> And Even Garage band cannot play more than 3 tracks without saying there are too many? I can work better on my 2008 macbook!!!!

And Even Garage band cannot play more than 3 tracks without saying there are too many?
There must be something wrong. A brand-new iMac should really perform better.
What model did you buy (Processor, how much disk space, how much RAM)? Can it be, that your harddrive is too full with less than 15 GB of free space, or the iMac has not enough RAM? Lion needs a bit more memory than Snow did.

Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
I am running Snow leopard.
I have brand new batteries in the keyboard and mouse.
I really appreciate any helpful advice. Sorry if the answer is obvious!
Thanks

Hi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
Hope that helps.
Simon

Brand new Mac Pro slowing down

I have a brand new mac-pro (8 core 2.8ghz,6gb 1x350/2x500gbhd)10.5.5.I have only put about 60gb on start up disk and 200gb on my HD 1.I already get the spinning ball when i open up some app's and to send a email (say 10 words nothing else)takes 10-15 secs to send,my broadband is up to 10mb.This is connected cable no wifi.I also have to quit force programs (they just freeze)and then it doesn;t quit force, can't do nothing.I HAXE ONLY USED THIS 4 TIMES.

The hatter,
Thank you for the history of the posts here.
I might add, Dano, your experience is actually quite unusual. In fact your mileage can be much worse on a PC. Viruses can wipe out ALL your data in an instant on a PC, while not on a Mac. Mac users at worse if there is something unstable usually only lose data if there is some hardware or software issue. So backing up your data is a prerequisite for owning any kind of computer.
Your experience with numerous spinning beachballs usually is indicative of faulty RAM, an overfull hard drive (which you obviously don't have), a directory issue* (which may happen if you don't know how to shut down your machine, or are using the wrong utilities to diagnose your machine), or some other hardware problem that can be sometimes diagnosed via the hardware test discs that came with your machine as indicated here:
http://docs.info.apple.com/article.html?artnum=303081
That lack of an error does not mean your RAM is healthy, it merely means the error is undetectable.
Secondly, if your version of Protools is too old, it will not run on a Mac Pro natively, so you have to make sure you are using the latest Protools. If your plugins are too old the same issue.
Third, if your software won't download fully, it usually is an indication that either your network is not setup properly, or your network preferences in your Mac is not setup properly. Some have found that by increasing the MTU they can make the networking work more smoothly. Some have found that by using an Open DNS they have less issues, as described on http://www.opendns.org/
So before you blame stuff on Apple lets get to the bottom of what's wrong with your machine.
- * Links to my pages may give me compensation.
Message was edited by: a brody

Brand new macbook pro slows down after I transfer files on from old computer

Hey, I just purchased a brand new Macbook Pro 3.5 GhZ Haswell processor, 500 gb of flash memory, 16 gb of RAM, OS X Mavericks, 17" retina display and while it's been great upon first booting up after I transferred over my music and books and docs from my old mac (about 150 gb worth (so I still have over 300 gb free on the new one)) I've seen a massive slow down and it's started giving me the beach ball of death which was the main reason I got a new macbook as my old one was beach balling so much it was nearly unusable. Very upset that this brand new stupidly expensive computer is already doing this. Any advice is apppreciated.

Either your RAM is no good, of poor quality, the wrong specs or it's not installed correctly or it got subjected to static electricity when you put it in.
Best Buy isn't as Mac centric, thus the quality of RAM that Mac's require may not be there.
You should have purchased from Crucial.com or Other World Computing or similar that tests the RAM to make sure it works the first time you put it in, as it costs everyone money to ship bad RAM back and forth.
I put in 16GB a couple of days ago, took five minutes and it works perfectly.
Nothing like top tier RAM for a top of the line machine, especially with all those tiny, easy to lose screws Apple uses.

Why doesn't my brand-new iMac recognize my router?

I have a D-Link DIR 625 wireless router. My brand-new 27 inch iMac does recognize the router but I am on able to connect to the Internet or mail. My older iMac, my daughter"s 2010 MacBook Pro and two windows systems recognize and connect to the Internet and mail without a problem. In system preferences, network shows that my new iMac recognizes the D-Link but I am unable to connect to the Internet or mail. The AppleCare representative told me that I would need to change the router from an N router to a G router in order for my new iMac to recognize it. That doesn't seem to make any sense to me. It might be an issue with Sharing?

Do you have MAC address filtering turned on in the Router? If so, and if your new iMac's MAC address is not in the filtering list, your iMac would 'recognize' the router but not be able to get an IP address and therefore not be able to connect to the internet or mail.

Why won't my BRAND NEW iPod Nano 7th Generation recognize headphones?

My BRAND NEW iPod Nano 7th Generation (purchased from and Apple Store less than a week ago) will not recognize any headphones. Consequently, I can hear NO sounds. It worked just fine right after I set it up. I turned it off, disconnected headphones that came with the Nano. Several hours later I turned it on again, plugged in the headphones, and then I could hear NOTHING. When I tried the radio, I got the message there was no signal because it said the headphones were not plugged in, which they were. I have tried two other sets of headphones. None work, but they all work in another iPod, so I know it is not the headphones. I restored the software and started over, but this didn't help either. I have pushed the headphone jack in as far as possible. This is very frustating because this Nano was a birthday gift for my husband. I will be grateful for any help. Thanks a lot.

Thanks SO much for the GREAT advice! I did just what you said, and I am back in business. The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit. Thanks again, deggie. My husband thanks you also! His birthday gift now works! Yay!

Why won't our brand new Mac spstay connected to wifi?

Our WiFi keeps failing on our new iMac!!!! It will work for a couple web pages then boot us off. What do we do?

Check the time and date, that your Mac is updating via Apple's time servers in the System Preferences.
When you have a DCHP, it's a lease, it can expire prematurely and the router kicks you off if the time and date are not correct/current.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Why won't my brand new computer with windows 8.1 download itunes

fed up with issues between Apple and Microsoft. My brand new Windows 8.1 notebook (replacing a trusty windows 7 netbook) doesn't allow me to download itunes. Windows 7 managed without problem. I am not particularly geek minded so can anyone tell me in simple words, how to down load itunes to Windows 8 and get my ipod working again please. Thanks

Hi there,
You may find the troubleshooting steps in the article below helpful.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

My (brand new) imac with flash hard drive freezes after mavericks update

after updating to the new mavericks my new imac has been slowed down -
when scrolling in finder to select files and tag them it freezes and "thinks" after each file
your help appreciated
its brand new ( only a month old ) and was lightning fast before

after updating to the new mavericks my new imac has been slowed down -
when scrolling in finder to select files and tag them it freezes and "thinks" after each file
your help appreciated
its brand new ( only a month old ) and was lightning fast before

My brand new iMac will not power up after an update restart, any suggestions?

Any suggestions on why my IMac will not power up after it done a restart?

Try an SMC reset and PRAM reset: https://discussions.apple.com/docs/DOC-3603
If that doesn't help:
See if it will start in Safe Boot: restart holding down the Shift key until you see a grey progress bar, type your admin password when prompted, let it continue to (hopefully) boot. Restart as normal from the Apple menu.
If that didn't help, try booting into the Recovery HD: restart holding down Command+r and choose Disk Utility from the four choices when they appear on screen. Once DU has launched select your Macintosh HD on the left and click on 'repair disk'. If anything gets changed click on repair disk again until you get a clear pass, restart as normal from the Apple menu.
If you still have problems, give AppleCare a call.

Why won't my brand-new iPod Touch connect via BlueTooth in my Volvo? My old one did!

Very interesting, but frustrating, too. The iPod shows (in Settings): Bluetooth On; devices--cell phone (not paired); MacBook (not paired). Nothing about the car. In the car, it wants me to punch in a four-digit code. HOW? Where?
This is crazy because my old iPod does this.
Anyone have a clue?

The iPod will not pair with a computer. The iPod will only pair with yur car is your car supports one of the BT profiles that is supported by the iPod
iOS: Supported Bluetooth profiles
Does the manufacturer of the car system say it will work with your model iPod and its iOS?
http://wiki.answers.com/Q/How_do_you_use_bluetooth_on_ipod_touch?#slide=1

My brand new Mac Pro shuts down for no reason

My two week old Mac Pro shut downs for no pparent reason. Using the wireless, not plug in to an outlet but battery fully charged. Both times happen within 15hrs. apart.

Take it back to Apple and ask them to fix it.
Allan

HT201364 why won't my brand new iMac pro not down load os x mavericks

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