HT201365 Company devices are locked with new iOS 7 lock/find my iphone feature, how do we unlock it?
I am in the IT dept for my company and we primarily use iPhones, however, we recently had to release an employee and when his iPhone and iPad were recovered they were locked with the new iOS 7 lock/find my iphone feature. We have treid to remotely wipe is, DFU mode and restoring to a different iTunes account and have not been successful? If we can not find a solution to this issue, we will be force to move away from iPhones and adopt Androids. This could be a very bad move for Apple in the buisness world.
There's no way around it without the ID/password used to lock it. You either need to come up with stronger policies, start actually managing the devices, or stop providing them to employees in the first place and move to a BYOD model.
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TS4006 I accidently locked my phone on find my iPhone. How do I unlock it?
I accidently locked my ipnone on find my iPhone. How can I unlock it. I entered the pass code to access the phone. Do I need to do anything else?
You can can always unlock/use the device again by placing the iPod in recovery mode and restore via iTunes.
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I was updating itunes on to my ipad from my pc and now my ipad has shut down and shows a lock with an arrow pointing to itunes. How do I unlock my ipad and get it back to working again?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then... see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery... -
how do i transfer information (contacts, etc.) from old iphone 3 to new 4gs?
Assuming that you've been syncing your iPhone 3 to your computer/iTunes, plug it in one last time and let it backup. Then plug in your 4S, and when 'setting up phone' choose the latest backup.
Let me know if that doesn't make sense or something doesn't work! -
Hi
I've lost access to my e-mail and my apple ID. No way to reset them. It's a hotmail email address and Microsoft is refusing to reset it even after I provided all the necessary proof of ownership.
2 problems:
I can't switch to a new apple id and loose all my purchased apps
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How do I proceed as my device is virtually unusable as is ..
Many thanksThis is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance iCloud you can send Apple your feedback here.
We also can't speculate on what exactly iOS 7's new security features will actually do, all that's available is what has been said so far by Apple, anyone using a developer version is forbidden to discuss it anywhere but in the developers community. -
Hi,
all trying to update my iPad with new iOS but when in the settings tab there is no software update tab
What I am doing wrong please or i,m going to throw itThe Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes as described half-way down the page that you posted from.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand sidebar of iTunes and selecting 'Backup' (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC)
Then start the update by selecting the iPad on the left-hand sidebar, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
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Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
hie there Actually um trying to update new iOS 7 for my iphone 4 but when i press the button to install new software suddenly it appears why " iOs 7 failed verification because you are no longer connected to the internet " even my phone is already connected to net
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
i recently updated my iPhone 5 with new ios 6.1 and i realize that my 3g is gone can u plz help me how to turn it back?
im using wifi, but before setting it was like ---> General--->Cellular---->Cellular Data on/off & 3g on/off. but now i cannot find 3g on/off its gone
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Library files files are replaced with new files
Almost everyday, when i start iTunes my library files are replaced with new files & then i need to replce the new ones with my backup set
There are a couple of recommended methods for using more than one iPod on a single computer. Method one is to have two Mac or Windows user accounts which by definition would give you two completely separate libraries. Each account has it's own iTunes folder, Library and iTunes Music folder and you load it with CDs etc just as you did with your original one.
Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. Have a look at this article and see what you think and go for whichever you feel suits your needs best: How To Use Multiple iPods with One Computer
Another option when using a single library is to set one or both of the iPods to manual update: Managing content manually on iPod
Choosing the update option "automatically update selected playlists only" (called Sync Music - Selected playlists in iTunes 7) allows you to create a playlist specifically for each iPod and drag the tracks you want into it. If you tire of the list and want to change it, you just add or remove the songs you don't want. The ones you take out out remain in the library to be used by the other iPod. Make your playlist a Smart playlist and limit the size to just below the advertised capacity of your iPod ( for example, around 3700MB for a 4GB or 1800MB for a 2GB Mini or Nano). You can read more about playlists at these links:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes -
My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank youMy Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank you -
My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?
Maybe reboot your router. Unplug it for about 30 seconds or so and then plug it back in. Reboot your iPad while the router is powering up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Is Siri on iPod touch 5g with new iOS 6 update?
Is Siri on iPod touch 5g with new iOS 6 update? If so where can I find it?
Dukeman45 wrote:
Is Siri on iPod touch 5g with new iOS 6 update? If so where can I find it?
Yes. You will find it on the ipod when it is released next month. -
IPod touch texting with new iOS / iTunes account options
My son has an iPod touch and now has texting ability with the new IOS. His iPod is linked to my account, so my name comes up when he texts. Can I create a "sub-account" under mine so his name is the sender, not mine? Or, do I need to make an all new account.?
Any other scenarios to work around without a brand new account?Dukeman45 wrote:
Is Siri on iPod touch 5g with new iOS 6 update? If so where can I find it?
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Siri wont work on iphone 4, so apple updated the new IOS 6 only for iphone 4s n 5 users..... Officially Im Sad
theres nuffin espacial about iphone 4 and 3gs in IOS 6
COPY PASTE FROM http://www.apple.com/ios/whats-new/
Flyover and turn-by-turn navigation are available only on iPhone 4S, iPhone 5, iPad 2 or later, and iPod touch (5th generation). Cellular data charges may apply.
Siri is available on iPhone 4S, iPhone 5, iPad (3rd generation), and iPod touch (5th generation) and requires Internet access. Cellular data charges may apply.
FaceTime video calling requires a FaceTime-enabled device for the caller and recipient and a Wi-Fi connection. FaceTime over a cellular network requires iPhone 4S, iPhone 5, or iPad (3rd generation) with cellular data capability. Availability over a cellular network depends on carrier policies; data charges may apply.
Offline Reading List is available on iPhone 4 or later and iPad 2 or later.
Made for iPhone hearing aids require iPhone 4S or iPhone 5.
Panorama is available on iPhone 4S, iPhone 5, and iPod touch (5th generation).
Find My iPhone and Find My Friends enable you to locate iOS devices only when they are on and connected to a registered Wi-Fi network or have an active data plan.
iCloud requires iOS 5 or later on iPhone 3GS or later, iPod touch (3rd generation or later), or iPad; a Mac computer with OS X Lion or later; or a PC with Windows Vista or Windows 7 (Outlook 2007 or 2010 or an up-to-date browser is required for accessing email, contacts, and calendars). Some features require iOS 6 and OS X Mountain Lion. Some features require a Wi-Fi connection. Some features are not available in all countries. Access to some services is limited to 10 devices.
Major League Baseball trademarks and copyrights are used with the permission of MLB Advanced Media, L.P. All rights reserved.
Starbucks pass is coming soon.
Some features may not be available for all countries or all areas. Click here to see complete list.
Siri is available in Beta only on iPhone 4S, iPhone 5, iPad (3rd generation), and iPod touch (5th generation) and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply.
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