HT201365 Find My IPhone

If a thief turns off the mobile data {under settings} on the Iphone it cannot be located by the 'Find my Iphone' site. It simply shows it as off line.
Is this true? If so how will you find the iphone?

The Find My iPhone service is more for finding lost devices and less for stolen ones. But the new iOS 7 has added features that make a stolen device hard to take over, if at all. For older iOS versions, there's always Restrictions (Settings>General) that you can use to prevent thiefs from taking control.

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HT201365 Find My iPhone no longer works for me to know where my wife and children's phones are. In earlier IOS versions, I added my iCloud account to their devices and only had Find My iPhone function active. Can't do that now; what do I do?

Before IOS 7, I created an account on my wife and childrens iPhones, iPads and iPod devices with my iCloud account, only having the Find My iPhone function turned on. It worked great. Now, with IOS 7, it is not working and I don't have the option to have the Find My iPhone function on my iCloud account on their devices. Does anyone know how to make this work? My family loses their devices frequently and I am concerned I won'e be able to help them find them. Thanks!!

They only need their main iCloud account to have Find My iPhone on. If your account is not their main account it won't work. Only one account can enable that function on a device. They don't need to have the app on their devices unless you want them to find you.
If you can see the devices when you log into their accounts on your Find My iPhone app they are being recognized by the app. But as Winston said if they're not turned on, if they are not on a network, cell or wifi, then they will read as offline. This often happens when I look for my wife's phone when she is at work, her wifi system there does not keep the connection active when the device goes to sleep and in some areas of the building there is poor to no cell connection. And sometimes the service just doesn't pick them up for no obvious reason.
iOS 7 has several annoying glitches right now that hopefully will be resolved soon and this could be one for you. I would try this again by having all the devices in one location , restart all of them, make certain the function is enabled on all of them and that wifi is connected ( if you have a wifi network available ) or that they are connected to a cell network with a strong signal. Then launch the app on your phone and log in with their accounts, their locations should show up.

HT201365 Find my Iphone app

I indavertently hit "don't allow" for location for "Find my iphone" app. Can anyone tell me how I get it back so that I can set my location?

Hi
Try
Settings
Privacy
Location services
Find my iPhone = on
Cheers

HT201365 Find my iPhone problem

After iOS7 was updated in mi iPad, Find iPhone application is not working properly. For instance one of my iPhone that also updated to IOS7 version disappeared and the other one that it had not been updated it is giving wrong location in the map. What would the problem?

Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

HT201365 I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Help Please

I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?

If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808

HT201365 I have 2 iPads on the same account how can I see both in the find my iPhone/iPad app because I can only see 1 iPad?

Need help!!!

Make sure that you set up your iCloud account on both devices and that Find My iPhone is turned On. You can also verify if your two iPads' location by signing in to www.icloud.com then Find My iPhone.

HT201365 Hello, someone stole my sons IPhone today in his gym class. I have the find my iphone app on my phone BUT he is not a listed device. I went into his itunes account and downloaded the app under his account. Now I just need to figure out how to use

Hello, someone stole my sons IPhone today in his gym class. I have the "find my iphone app" on my phone BUT he is not a listed device. I went into his itunes account and downloaded the "find my iphone app" app under his account. When I try to log into "find my iphone" under his name on my device I get an error msg involving icloud......he is MUCH better at this stuff then I am BUT he is in school and now I need to figure out how to use the "find my iphone app". PLEASE HELP

It doesn't matter whick account you use to download the app.
You have to sign into the app (or iCloud.com from a web browser on your computer) with his Apple ID & password.
Find My iPhone will only work if it was enabled in the iCloud settings on the device and it was powered on with a connection to the internet

HT201365 I recently lost my iphone 4s, ios 7, find my iphone on, location services off, icloud shows device offline. Personal Information in iphone(pics, docs) compromised?Please Help.

Hello,
I recently got my iphone stolen. Its a 4S with IOS 7. Find my iphone was on. Location services were off. After stolen, went to icloud find my iphone, device was listed but offline. I put it in lost mode and a message. Put a passcode too. It said lost mode pending. After several hours, put it in erase mode. Now it says erase pending. Unfortunately there was no passcode for home screen when it was stolen. I called my iphone several times, it went straight to voicemail. I did not report the iphone stolen yet because i want my device erased. It does not erase if no internet.
My question is this. If the iphone was turned off, can they turn it on, disable cellular data (wifi was off before stolen) and still browse the iphone with no internet connection? Pictures, notes, pdf files, text messages being accessed? Also, if they remove sim card, will activation lock still work wirth no cellular data or internet connection?
Thank you for your help.

If the iphone was turned off, can they turn it on, disable cellular data (wifi was off before stolen) and still browse the iphone with no internet connection? Pictures, notes, pdf files, text messages being accessed?
Not if you had a screen passcode set, no, they can't. If you didn't set a screen passcode, then they can most certainly get into your iPhone and access your information.
Also, if they remove sim card, will activation lock still work wirth no cellular data or internet connection?
Activation Lock will remain no matter what they do to the iPhone.
Regards.

HT201365 So where is Find My Iphone on my device? Or is it like the Podcast app that I had to download when podcasts got removed from the music app? Why aren't these necessary (and free) apps included with the upgrade?

Ok

Hi Jim1234567,
Find My iPhone is available from the App Store here:
Find My iPhone
https://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8
Take care,
- Ari

HT201365 why doesn't a mac have the find my iPhone app?

why doesn't a mac have the find my iPhone app?

It does.
System Preferences>iCloud or www.icloud.com>findmyphone (if you have an old Mac running 10.6.8 or lower)

HT201365 How would i use someone else's iPhone to find my iPhone? what App to I need to run to search for my iPhone

How would i use someone else's iPhone to find my iPhone? what App to I need to run to search for my iPhone

Settings>general>resets>erase all content and settings.
That will put it back to its out of the box state. Set it up with your own apple Id.

HT201365 Does Find My iPhone collect data on user whereabouts for Apple or any other third party?

Does Find My iPhone collect data on user whereabouts for Apple or any other third party?

Google search produced this article: http://support.apple.com/kb/HT4865

HT201365 Hi all, im from dubai. someone stolen my iphone5. i was trying to erase my data via find my iphone. in the end there was a notification that remove. i have click remove. then it never shows my device in find my iphone. how can i see my device in

Hi all, im from dubai. someone stolen my iphone5. i was trying to erase my data via find my iphone. in the end there was a notification that remove. i have click remove. then it never shows my device in find my iphone. how can i see my device in my pc...?

Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

HT201365 how do I turn off find my iphone?

I'm trying to restore a backup, but I keep getting a request to turn off Find My iPhone. It says that I should go to iCloud Settings and turn off Find My iPhone. However, on the iCloud Settings, Find My iPhone is greyed out.
I don't want to restore my iPhone to factory settings and Restore from backup because I get an error message at the end (saying that either the device - 4S - is not compatible or the backup is corrupt). I restored it once to factory setting and then managed to restore from an old back up (April). Now I'm stuck at this point. Why is it so difficult to find simple instructions from Apple?

Welcome to the Apple Community.
What happens if you try to delete the iCloud account instead of turning off find my phone.

HT201365 I tried to restore the backup to my Iphone but I can get the "find my Iphone to turn off

After the latest update to my Iphone, I had to remove my music to make room for the download. After the download I went to Itunes to restore my playlists and it stated I needed to turn off the "Find my Iphone". I went to settings/icloud and the "find my phone" is showing 'on' but it's greyed out and I can not access it.

I think it is asking for the password for your encrypted backup.
Encrypted backup
http://support.apple.com/kb/ht4946

HT201365 Find My IPhone

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