HT201365 hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?
hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?
saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money.
Similar Messages
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I can not restore because I can not turn off Find my Iphone
Hello,
I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:
Find My iPhone must be turned off before “Jean” can be restored.
Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.
I can not turn off Find my Iphone because my phone locked and I forgot the passcode.
Anyone can help?Follow the steps above to remove it from the account, but then
"After the device has been removed from the account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally. "
See this tech note for the official statement: http://support.apple.com/kb/TS4515 -
HT201252 I can not turn off find my iPhone after resetting my ipad
can not turn off find my iPhone after resetting my ipad. I reset my iPad and now the iCloud account is associated with an old account. How do I associate iCloud with my proper appleID?
I was able to restore my iPad using iTunes. Thanks for replying. I used the technique described here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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How do I reset my Iphone if the person i bought it from did not turn off "find my Iphone"
I bought an Iphone from someone since my old one broke and my 2 years are not up yet. I want to reset it but itunes says to turn off find my iphone first but it doesn't let me without signing in to that person's account which I do not know.
iCloud: Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7 -
I am unable to restore my iphone, because it has become disabled. When I go to restore, it says to turn off "Find My iPhone" app. I can't, because it is disabled. I deleted the app and it still says the same thing. Any ideas?
The Find My iPhone app has nothing to do with this. Deleting the Find My iPhone app which is used to find another iOS device or Mac computer you own or for someone else to find their iPhone or iOS device with your iPhone does not turn off Find My iPhone with your iCloud account settings on your iPhone.
http://support.apple.com/kb/ht1212
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. -
For some reason the iCloud account on my iPhone has reverted to an old Appleid. I now can't get rid of it for the above reason--I can't turn 'Find my iPhone' off since that old appleid is no longer active and I don't have access to the email address since its from an old job. I am in a catch 22. I can't move for
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized. Is there any way I can reset my account to my new appleid? This has happened to every iphone and ipad in my family that has updated to iOS7.
Hi mabaker2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Cheers,
- Judy -
iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode
dont you know your apple ID password ?
IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen. -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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My iPhone 5s has stopped accessing wifi. I would like to restore the phone but it will not allow me to turn off "find my iPhone" in the settings tab since I cannot get to the net. Is there any other way to turn off "find my iPhone"
There is! Click here: http://support.apple.com/kb/ph2702
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How do I turn off "find my iphone" from the computer?
The phone was disabled and I cannot restore and back up until I turn off this featureYou can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
How can i turn off find my iphone if i dont have the phone and its turned off
i lost my phone, so activated find my iphone and also put the lock on it. the battery died so the fone is now off. i ended up buying a new phone and im trying to restore the latest computer back up onto the new fone but it is saying that i need to turn off find my iphone. i went to icloud and removed the lost device but because it is turned off its not working . is there any way around this or at least getting my photos and contacts onto my new fone. and i dont have anything saved on icloud
after ive connected the phone to itunes and i click on restore backup a box pops u and says
Find my iphone must be turned off before 'My Iphone' can be restored.
Go to icloud settings on you iphone and turn off Find my Iphone before restoring your iphone.
the first time this came up i went into icloud on my computer and removed the old phone from there but from what ive read it will only be properly removed when the fone gets turned back on. -
I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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