HT201365 I don't have no contact with the original user.

I don't have no contact with the original user.

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

Similar Messages

  • Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.

    Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.

    Again, you wasted your money. You can ignore raymond73's post, as you won't be able to turn off Find My Phone or delete the iCloud account associated with this phone, without knowing that info.
    I don't know how clearer I can be.

  • Hello that is able to separate an apple icloud account My IMEI. I buy a Used iphone ios 7.1.1 5c but after restore it asks me iCloud account.I have no contact with the seller. thank you for your reply.

    Hello
    that is able to separate an apple icloud account My IMEI *******.
    I buy a Used iphone 5c ios 7.1.1  but after restore it asks me iCloud account.
    I have no contact with the seller.
    thank you for your reply
    <Edited by Host>

    The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
    http://support.apple.com/kb/PH2702
    If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
    Regards.

  • HT201441 i bought my iphone second hand , i have no contact with the owner and its linked to his icloud, please help

    i bought my iphone second hand , i have no contact with the owner and its linked to his icloud, please help

    Welcome to the Apple community.
    If you can't contact the owner, you may be able to sell it as 'not working, for spare parts only'.

  • I bought an iphone from a pawn shop and have no contact with the previous owner, but need to get past the icloud activation please help, i paid good money for this phone

    Please help with my iPhone I bought from a pawn shop but have no contact with the previous owner so I cannot get past the icloud activation Please anyone help. it would mean a lot, I paid good money for this phone

    Return it to the pawn shop and get your money back. The device is permanently locked and with the previous owner to unlock it you can never use it except as a paperweight.

  • After my update in iOS5 i don΄t have my contacts in the Outlook but when i open that program i can see icloud and there are my contacts how can i change that

    After my update to ios5 i cant see my contacts in the Outlook Express but when i open this program i can find my contacts in icloud only ....how can i put them back.

    iTunes does not sync with Outlook Express.

  • Hello. my friend bought 5 or 6 iphone devices (second handed) from another country during a trip. the problem is that all phones need user id to make the devise activated and we don't have any access to the original owner or the seller. plz help.

    is there any ability such as cheking the devices serial number to make sure that it's not stolen or something? then if it doesn't have any problem then you compare the device with a new id.

    You are running into Activation Lock.  http://support.apple.com/kb/ht5818
    Unless the original rightful owner removes the Activation Lock, you will never be able to use the phones.  There is no way to bypass or get around this.
    I hope your friend can find that seller and get a refund.

  • HT201274 How do I erase all content and settings on my ipod touch when I don't have my password or the original computer?  I can't figure this out and it is frustrating me.  I need to completely reset my ipod touch. I think it is in dfu mode now

    How do I erase all the content and settings on my 8GB ipod touch without the password or the original computer?  This is very frustrating and I think I have it in the DFU mode.  I can't seem to figure out how to completely restore this ipod touch.  Please help.

    Did you get a message in iTunes that said iTunes found an iPod in recovery mode? If not then you might have not gotten the iPod in recovery mode. Try using this program to get the iPod in recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Qeustion about opening/closing two IMAQ VI's so that you don't have to struggle with the File already open problem

    i have included a VI to explain my problem that's how my application is build only then a lil more complicated but i left it to the basics since i can't share my full VI. The case is that if you press start the program should start and load a movie however if you either go to the other tab or when you click 'start' again the program should close the IMAQ file i just get strangled by the fact that i have no clue which loop to stop and where to close the video. Help would be greatly appreciated
    Attachments:
    example.vi ‏51 KB

    Hello Rinus,
    I think having two parallel while loops in this case doesn't seem necessary (and should be avoided).
    As you said, you want to close/stop the video "stream" in the first tab when you open the second Tab (and probably also the other way around).
    This would mean that you'll have to use a "framework" that allows you to have several states and can detect a change between tabs, correct?
    The easiest way to implement this is by using a Design Pattern as starting point.
    Can you make a flow chart that fully explains what the requirements are of your program?
    This will allow you to choose the right design pattern.
    If you are not comfortable with flowcharts, then a more complete description of the requirements would allow me better to guide you to an appropriate "framework".
    Based on the current requirements a simple state machine could maybe do the trick, but this of course depends on the additional (not yet mentioned) requirements you might have.
    I'm asking this especially because you refer to a "more complicated" top level application.
    Kind Regards,
    Thierry C - Applications Engineering Specialist Northern European Region - National Instruments
    CLD, CTA
    If someone helped you, let them know. Mark as solved and/or give a kudo.

  • HT4759 hi, just i buy on ihone 5 and i no have any contact with the previous owner what i can do to used this phone in my account apple?

    hi i buy on phone i phone 5 i dont know how was the owner i need to know i can used with my acoount aplle and what i can do it for this yhank you and i waitt the answeer

    Hi bogdanovidiu36,
    If you are having issues activating a previously owned iPhone, you may find the following article helpful:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    If you are not having an activation issue, then this article may be of more help:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Regards,
    - Brenden

  • Server 4: Cannot connect to remote server: "lost contact with the AuthService"

    Attempting to upgrade to Server 4; have Server 4 app on my local Mac to administer a remote Mac mini running Server 4. Server app 4 on the mini connects to itself; however, I cannot user Server app 4 on my local Mac to connect remotely to the mini. Have verified the machine name, user, and password are all correct (they haven't changed and worked fine under Server 3.2.2). Console on the local machine shows the following error:
    12/27/14 5:56:27.303 PM Server[4193]: Connected to the Auth Service
    12/27/14 5:56:27.303 PM Server[4193]: authenticateToServermgrdAs: connection returned an error Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.servermgrd.auth was invalidated.) UserInfo=0x60800047f780 {NSDebugDescription=The connection to service named com.apple.servermgrd.auth was invalidated.}
    12/27/14 5:56:27.304 PM Server[4193]: We have lost contact with the AuthService we will need to reauth
    Any ideas on how to troubleshoot? Thanks --

    Export the com.apple.servermgrd certificate from your server. Import it on your local computer and ensure that it is set to Always Trust. Ensure that you also follow the directions from the article linked below.
    How to administer OS X Server remotely using Server App - Apple Support

  • Contacts with the same phone #

    How intelligent is the iPhone with respect to contacts with the same number.
    For example my parents have a contact each in Address Book with their mobile phone number. They also have their home phone number listed on each contact...
    I also have a contact for "Home" which just has the home number against it.
    Can I get the iPhone to show "Mum & Dad" for incoming calls from them, without having to delete the "home" number from their contacts?

    for me it works this way.
    if i have two contacts with the same number it shows both first names (eg. "Bill & Dave). i also happen to have my home # in my wife's and kid's records. so when one of them call me from home it shows "Sue & others".
    it's actually pretty smart.
    hope this helps.
    sean

  • TS2755 Messages from one of my contacts shows up on my iPhone but not on my iPad. I don't have similar problems with any of my other contacts. Any ideas on how to troubleshoot this?

    Messages from one of my contacts shows up on my iPhone but not on my iPad. I don't have similar problems with any of my other contacts. Any ideas on how to troubleshoot this?

    Does your iPhone and iPad use the same address for Messages?
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Don't have Import contacts choice

    Hello!
    I have problem with Skype to connect with Facebook. I didn't had that problem before, I had all Facebook contact in Skype and had notifications from Facebook, I don't know what happened. I have tried to add Facebook again but I can't because I don't have IMPORT CONTACTS choice. I have tried so many different things but I can't understand why I don't have this choice. Also Skype home isn't help me to get contact with Facebook at all, and if I login with Facebook to Skype, it does not change anything also. Could somebody help me with that problem. 

    It is in Library menu from HISTORY > SHOW ALL HISTORY(in win xp) :
    [http://support.mozilla.com/en-US/kb/Importing%20favorites%20and%20other%20data%20from%20Internet%20Explorer Importing favorites and other data from Internet Explorer]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • How can i change the apple ID in my 2nd hand macbook air, i have no more contact with the first owner. thanks

    how can i change the apple ID in my 2nd hand macbook air, i have no more contact with the first owner. thanks
    i already have an apple ID, but it seems that the original ID is locked to the first owner.

    Perform the steps the first owner should have done for you as listed here:
    http://support.apple.com/kb/HT5189

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