HT201365 I updated my phone yesterday and now it won't charge.  Is this normal?

I updated my phone yesterday and now it won't charge.  Is this normal?

Obviously not charging in not normal.
But iOS 7 checks to make sure that the lighting connector is certified by Apple. All Apple Lightning connectors and most Lightning connectors from recognized third parties are certified. But some third parties shortcut the certification process and these cables may not work with your phone.
If you are not using the original Lightning connector or a connector from Apple try that first.

Similar Messages

  • Hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

    hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

    Apple Does Not recommend that. Please Read.
    http://support.apple.com/kb/HT1490
    From that article
    "Portables with built-in batteries"
    Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
    MacBook 
    MacBook (13-inch, Late 2009) and later
    MacBook Air
    MacBook Air (all models)
    MacBook Pro
    MacBook Pro with Retina display (all models)
    MacBook Pro (13-inch, Mid 2009) and later
    MacBook Pro (15-inch, Mid 2009) and later
    MacBook Pro (17-inch, Early 2009) and later
    Thanks.
    Allan Mac wrote:
    Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
    I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
    Allan

  • I downloaded the latest update for my ipad and now it won't open.  the screen shows the itunes icon and a pic of the usb cable

    I downloaded the latest update for my ipad and now it won't open.  the screen shows the itunes icon and a pic of the usb cable

    That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
    iTunes: Restoring iOS software - Support - Apple

  • I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my do

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    I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

  • Just updated itunes 10.5 and now it won't open at all please help me

    Just updated itunes 10.5 and now it won't open at all please help me

    Already a thread about this problem. Check to see if any of the given solutons here work for you.
    https://discussions.apple.com/thread/3381033?start=0&tstart=0

  • I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please?

    I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
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    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod?

  • I have 2 ipad ist generations.  I updated one to OS and now netflix won't play on it but my nonupdated one still plays netflix

    I have 2 ipad ist generations.  I updated one to OS and now netflix won't play on it but my nonupdated one still plays netflix.

    I have the iPad2 with IOS5 and Netflix works fine with the Netflix application - I didn't try from Safari. 
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  • I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

    I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

    You can try drying it out internally by wrapping the unit in a paper towel and putting it in a bag with a dessicant safe for electronics such as silica gel pellets, or failing that in a bag of dry, uncooked rice, for a few days. It's very probable that it's been permanently damaged, but it's possible that if you dry it out, it may then work. If after a few days in the bag it still has problems, then you'll need to pay to get it exchanged (by Apple) or repaired (by a third-party repair service) or buy a new iPhone.
    Good luck.

  • I updated my iPhone 4, and now it won't let me download Apps. Why?

    I updated my iPhone 4, and now it won't let me download Apps.  When I try to download an App, it just keeps spinning/thinking, but nothing ever happens.  Help!

    Have you tried restarting or resetting your device?

  • My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

    My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Two days ago my Safari was updated to 6.0 and now it won't open.

    Two days ago my Safari was updated to 6.0 and now it won't open. Heasder says, "Safari quit unexpectedly."  Reinstalling OSX10 twice and then updating did not help. Apple support is unable to help.

    Open console in Applications>Utilities, check the system log for the date/time of the last Safari crash for clues.
    Or just have Console open when you try to open Safari.

  • HT201210 Itunes update failed to install and now Itunes  won't run

    Itunes update failed to install and now Itunes  won't run

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • HT1212 Hello, I made the mistake of turning my phone off and now it won't come back on the apple comes on then goes off.

    Hello,
    I turned my phone off and now it won't come on.  The Apple will come on but goes off and the screen is back when its off.
    Thanks in advance for any assistance you may be able to provide.

    Was the Battery Charged..?
    Ms Nick wrote:
    I turned my phone off and now it won't come on. 
    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Hey i bought a brand new MBP like 6 months ago and now it won't charge

    i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
    This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
    Battery Information:
      Model Information:
      Serial Number:          W013*****3BA
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          3137
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5751
      Health Information:
      Cycle Count:          126
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          11528
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          10
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
      Battery Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          2
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0000
      Wattage (W):          0
      Revision:          0x0000
      Family:          0x0000
      Serial Number:          0x00000000
      Charging:          No
    As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
    What is wrong with my mac? Is it serious and does Apple Care cover it?

    Have you done a SMC
    http://support.apple.com/kb/HT3964
    Items include
    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
    The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

  • HT3204 I updated my iphone 4 and now it won't turn on. All i get is the itunes logo and an image that looks like the charger plug.

    I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.

    plumbin wrote:
    .... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
    iTunes free download from www.itunes.com/download

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