HT201365 installed ios7 set passcode lock now i realise i dont want to have to enter passcode everytime, how do i uninstall passcode, have turned off find my i phone but still asking for code ? iphone4

Installed ios7 on my iphone 4, i now realise i dont want a passcode lock on haave removed find my iphone but phone is still asking for mypasscode when i swipe to unlock. how do i remove this passcode screen

Many thanks Ocean20, it has been driving me mad, im a oldie but goodie user and hate it when cant figure problems out, but hey sometimes you need help !!! thanks for prompt reply.

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Dont have a passcode. went through the recovery process and ipad is still asking for passcode?

dont have a passcode. went through the recovery process and ipad is still asking for passcode?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active,and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??

im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

In preview all is good...burning dvd the music cuts out 2 times in 4 songs...i have turned off all other programs, sleep and energy mode for battery...multiple tries... same result ...help

IDVD - in preview all is good...burning dvd the music cuts out 2 times in 4 songs...i have turned off all other programs, sleep and energy mode for battery...multiple tries... same result ...help

Hi
No audio on DVD disc.
Most common origin.
1. Imported audio from iTunes.
• In iTunes copy out as an audio-CD .aiff
• Use this in Your movie project
2. Low - Free Space on Start-up/Boot/Internal/Mac OS Hard disk makes it hard for iMovie to work as intended.
Down to 1.3 GB and it doesn’t work - especially audio don’t migrate over to Media Browser
(iM’08 & 09)
3. Material in iMovie’08 & 09 - Shared to Media Browser and here selected as Large
large.m4v. It silenced out this project in iDVD. By making a slight alteration - provocing it to ask for a new Share/Publish to Media Browser and here selecting 640x480 - and audio was back when a new iDVD project was created including this movie.
176x144
480x360
640x480
720x540 960x540
4. Strange audio formats like .mp3, .avi etc.
• Change them to .aiff. Use an audio editor like Audacity (free)
5. Main audio is set to off in System Preferences - Does this by it self - Don’t know why
Cheque Audio-Out resp. Audio-In
6. Ed Hanna
Had the same problem; some Googling around gave me a kludgy, but effective fix
Downgrade Perian from recent versions back to version 1.0.
That worked for me, and so far I haven't encountered any deficiencies—except it takes more advanced versions of Perian to enable QuickTime to handle subtitles in .srt format—that I have noticed.
7. GarageBand fix.
In this set audio to 44.1 kHz (Klaus1 suggestion)
(if this don’t work try 48 kHz - me guessing)
Before burning the DVD.
• Do a DiskImage (File menu and down)
• Double click on the .img file
• Test it with Apple DVD-player
If it’s OK then make Your DVD.
Burn at x1 speed.... (or x4)
• In iDVD 08 - or - 09
• Burn from DiskImage with Apple’s Disk Utilities application
• OR burn with Roxio Toast™ if You got it
Yours Bengt W

I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized

I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized. Is there any way I can reset my account to my new appleid? This has happened to every iphone and ipad in my family that has updated to iOS7.

Hi mabaker2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Cheers,
- Judy

For some reason, since last nite, my Ipod doesn't recognize when i have turned OFF the hold...it still reads as hold

my Ipod doesn't recognize when i have turned OFF the hold...it still reads as hold..any ideas?
thanks

A Reset (in link from previous post) is not a Restore. It does not erase the iPod. A Reset is THE method to "re-boot the whole system."
The reason for the Hold switch has nothing to do with turning an iPod ON or OFF. It exists because most iPods have touch-based controls. The Hold switch is there to lock the controls, in situations when the iPod is playing music and you don't want to inadvertently touch the controls while handling the iPod.
Pressing and holding the Play/Pause button turns an iPod OFF. But I hardly ever manually turn OFF my iPod (except for my iPod shuffle). I just stop playing music and leave it alone. The display backlight goes off by itself within a few seconds, and if the controls are not touched, the iPod soon goes into the same power saving mode as turning it OFF manually.

I recently got a new itunes account and I've added it to my Iphone but when I go to update my apps on my phone its still asking for my old itunes password. How do i fix that?

I recently just opened my own itunes account. I thought I added it to my iphone. However everytime I go to update my apps on my phone it keeps asking for my old itunes account password. How do I change that?

For what reason was a new iTunes account created?
Content acquired from iTunes is permanently tied to the account it was acquired with.

Navigation become free but still ask for license?

There is problem in my nokia n82 I after navigation become free i tried to udate it to ovi 3 and downloaded last maps however after while from navigation i informed to get liecence i do not know why? nokia say that navigation is free now why it ask for licence?

The free navigation is only available of the phones listed in this post.
/t5/Maps-Navigation-and-GPS/Top-Questions-for-Ovi-Maps-3-03-The-Free-turn-by-turn-navigation/td-p/61...
Congratulations, Nokia have misled you, or down right lied to you, pick whichever feels right
If you read something you liked, or found this post useful, hit the green Kudos button on the left.

HT1212 I followed the steps to restart my iPhone 4s completely after it was disabled; and it is still asking me to enter the forgotten passcode. Trying to restore from backup it says I have to turn off 'find my iphone" first, but Cloud doesn't recognise

I am currently trying to download the latest iTunes version but I don't know that is going to help me as the problem is basic to Apple security.

If Find My iPhone is on and you cannot identify your phone as you said in the previous post, then it is not logged into your account. Is this a used phone that you are trying to restore that was not activated with your Apple ID and password? It isn't asking for a passcode, it is asking for the Apple ID and password, correct?
I think you need to tell a little more about this phone. I don't think you have told the entire story. Even the part in your first post about downloading iTunes. What kind of computer and operating system are you using? What version of iTunes do you currently have? Did you purchase and activate this phone when it was new?

Downloaded FULL version but still asked for previous serial number as if it were an upgrade.

So I received the serial number for the standalone version of Adobe Photoshop Lightroom 5 Student and Teacher edition that I purchased from the Adobe online store. After it downloaded I received a serial number. When I installed the software and attempted to activate it using the provided serial number the pop-up box stated that the number I provided was for an upgrade version and that I needed to provide the serial number from the previous install; something that I do not have because I have never owned Lightroom before.
Before you start, I was very careful in selecting the FULL version, please see the attached image of the shopping cart which clearly indicates that I have purchased the full version. Further the email with the serial number gave no indication that I have purchased the upgrade version.
So my question is, how do I get a non-upgrade serial number that will work with the software that I have installed??

Here are the steps that I followed to purchase a full version of the software but for which I received an upgrade only serial #.
1) Logged into my Adobe ID account and sought out "Products: For Education Customers" by clicking the link products link at the bottom of my account summary page. This resulted in my being directed to the following URL:
Products
Here is a screen capture of the page which clearly states the page is for education customers.
2) Press the BUY link beside the Lightroom for Students and Teachers Edition. Please note - THERE IS NO INDICATION THAT THIS IS AN UPGRADE VERSION. Clicking the link results in the following URL:
Products
The only thing that changed is that the buy icon changed to an "Add to Cart" icon.
Here's the screen shot. Notice that it still says Products: For Education Customers at the top and there is no mention of this being an upgrade version.
3) Press the "Add to Cart" icon. Which loads a new page. Here's the URL:
https://www.adobe.com/ca/cart.edu.html
And here's the screen shot:
Please notice the price. It will become relevant when you read the chat that I had with "customer service" last night. Also, once again, absolutely no indication that this is an upgrade version. In fact, if someone at Adobe would actually look at this screen shot they would see that just below the text indicating the product's name is a line that states: "I want to buy: Full"
4) Proceed to Checkout. After providing my Adobe ID and password again I was directed to this URL:
https://store1.adobe.com/ca/cart/checkout.edu.html#null
Here's the screen shot, please notice that the content of the cart states "Full, Mac/Win, English, Download" Once again, absolutely no indication that this is an upgrade version.
5) I provided my credit card information and then received the following email from Adobe. A close reading of the message will not reveal anything about this purchase being an upgrade.
Dear DOUG TURNER,
Thank you for your purchase of downloadable Adobe products.
For your records, we have included your serial numbers below.
Adobe Photoshop Lightroom 5 (Mac/Win,English)
<serial number removed - kglad>
Download Instructions:
1. Login into Your Account with the Adobe ID: [email protected]
* http://www.adobe.com/go/ols_ww_login/
2. In the My Orders page, locate order #AD015387514 with the date January 14, 2015, and expand the order to view the details.
3. Start your download by clicking on the 'Download' button.
4. After you have completed the download process, your serial number will be displayed in the download center.
You can log back into 'Adobe Account Management' in the future to re-download your product or retrieve your serial number. Please refer to the download policy for terms and conditions.
http://www.adobe.com/go/ols_en_download_policy
For help with downloading and installing your product, visit the Download and Installation Support center:
* http://www.adobe.com/go/ols_ww_download_instructions
Best Regards,
The Adobe Store Team
A second email with somewhat different formatting but with the same details was received immediately following the one quoted above.
6) Followed the instructions provided in this message and then installed Lightroom and entered the serial number provided above once the software launched. The pop-up box then informed me that I had been provided with an upgrade serial number and that the serial number from my previous purchase of Lightroom was needed. This was the first indication that I had not been provided with the product that I thought I had purchased.
7) That's when the nightmare that Adobe calls customer service began. Here's the transcript of the 30 minute entirely useless chat I had yesterday.
For additional help, reach us at http://helpx.adobe.com/contact.html
General Info
Chat start time
Jan 15, 2015 1:59:04 PM PST
Chat end time
Jan 15, 2015 2:34:33 PM PST
Duration (actual chatting time)
00:35:29
Operator
Ganesh
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Ganesh'
Ganesh: Hello. Welcome to Adobe Technical Support.
Ganesh: Please allow me a moment while I look into your account & verify the details.
Ganesh: Hello Doug.
DOUG TURNER: hello
Ganesh: I understand that you have purchased Lightroom 5 and it asks for earlier version serial number while installing, is that correct?
DOUG TURNER: Yes. I specifically purchased the FULL standalone student/teacher version of LR5. I was sent a serial number but when I install the box says that the SN is for an upgrade and that I need to provide my previous SN which I do not have.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Ganesh: Thank you for confirming.
Ganesh: I will be glad to help you with information on this issue.
DOUG TURNER: Great...
Ganesh: Please allow me a minute to check the details for your purchase.
DOUG TURNER: O.K. I can provide a cut and paste of the email...
DOUG TURNER: Dear DOUG TURNER, Thank you for your purchase of downloadable Adobe products. For your records, we have included your serial numbers below. Adobe Photoshop Lightroom 5 (Mac/Win,English) 1160-4001-0579-1093-9318-8739 Download Instructions: 1. Login into Your Account with the Adobe ID: [email protected] * http://www.adobe.com/go/ols_ww_login/ 2. In the My Orders page, locate order #AD015387514 with the date January 14, 2015, and expand the order to view the details. 3. Start your download by clicking on the 'Download' button.
Ganesh: Thank you for providing details.
Ganesh: I see that you have purchased an upgrade version for Lightroom 5.
Ganesh: I will transfer this chat to our Customer Support team so you can return Lightroom 5 upgrade version and purchase full version.
Ganesh: Is that okay?
DOUG TURNER: NO, NO, NO... I specifically purchased the full version... I have a screen capture of the shopping cart to prove it.
DOUG TURNER: I was very careful to make sure that I did NOT purchase the upgrade.
Ganesh: I checked the order details again and it is for an upgrade version.
DOUG TURNER: How can I send you the jpg that shows the shopping cart that specifically says I want to buy the FULL version???
DOUG TURNER: NO. I repeat. I did not purchase the upgrade. I can prove it.
Ganesh: Order total for Lightroom 5 is $89.27.
Ganesh: You can check the cost for full version on Adobe site.
DOUG TURNER: $79 Us plus Tax. for the STUDENT & TEACHER FULL version. Give me a second and I'll copy the url for you...
DOUG TURNER: Check here -- https://www.adobe.com/ca/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_educ ation_sl_popular.edu.html
DOUG TURNER: Hit the BUY button beside light room and then add it to your cart and you will get a message stating that you want to buy the FULL version.
Ganesh: I see that you have purchased a retail version and not an educational version.
DOUG TURNER: Did you check the link???
Ganesh: Yes. I checked the link.
DOUG TURNER: Do you see the Student & Teacher edition?
Ganesh: You need to click on ''Student & teacher pricing'' to purchase a student version.
DOUG TURNER: That's how I got to the link in the first place...
DOUG TURNER: This really is not very helpful. Is there someone I can talk to? Or perhaps you can escalate this issue to a supervisor?
Ganesh: Doug, I checked with my senior on this issue.
Ganesh: You need to return the upgrade version and purchase the upgrade version.
Ganesh: You can return the current order and can contact our Sales team to get help to purchase the correct version.
DOUG TURNER: How do I return downloaded software??
DOUG TURNER: Hello??
Ganesh: I am sorry for delay.
Ganesh: Do not worry, our customer support team will help you with return process.
Ganesh: Would you like me to transfer the chat to our customer support team?
DOUG TURNER: Yes, I thought I was talking to customer support. A transfer would be good.
Ganesh: Allow me a minute to transfer the chat.
info: Please wait while I transfer the chat to the appropriate group.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
I waited as long as I could for a response from the appropriate group and then closed my browser.
*** I need this software for a course that I am taking. Please provide clear instructions on how to get this issue resolved. ***

Time Machine turned off... and my Mac keeps asking for the TM volume!!

I turned off Time Machine because I am away from home and not using the external HD, but I keep receiving an annoying message: "Time Machine could not complete the backup... bla bla bla volume not found".
The funny thing is that I have even clicked "NONE" in the volume window before setting Time Machine off... and still TM doesn't stop working.
The message appears almost once an hour...and I can't watch a movie or do a presentation without having to click return on the keyboard to get rid of the error window.
Any suggestions?
Don't tell me to switch TM off... it's off!!!!!!

ascanio wrote:
Never used any of these apps... and I am not very fond of reinstalling the OS, since I keep it in really good shape already (Mac user for over 22 years).
Pondini wrote:
The easiest way is to select a disk temporarily, then turn TM Off.
Just don't use one if the message says TM will reformat, as it will do that immediately.
have you given that a shot ?
As of your experience, do you know any other setting file related to TM other than this plist in the root Library? I will look in the user lib as well...
sorry, no. i use my TC for TM backups so i never had a reason to turn TM off permanently.
good luck !
JGG

I forgot the passcode to turn off find my ipod what do i do?

I was trying to turn off in setting find my iPod nut I forgot my pass code.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Cannot change iCloud ID in iOS8 - Can't Sign Out without turning off Find My iPad - which needs the password for the old iCloud ID

I have read the older responses to questions re how to change the iCloud account from an old ID/email address (OLD ID) - to a new ID/email address (CURRENT ID). They all say go to Settings>iCloud - and Delete the iCloud account. In iOS 8 - there is no Delete - but there is a Sign Out. BUT - when I choose the Sign Out it shows a pop-up with the OLD iCloud ID - saying I must first sign IN to iCloud and enter a Password Required to turn off the Find My iPad feature.
I have tried using the password I remember as being correct for the OLD iCloud ID. Doesn't work.
I have tried using the password for the CURRENT ID - even though the pop-up has the OLD ID displayed. Doesn't work.
I'm out of ideas - except Reset??
Should I Reset All Settings?

I finally found a work-around in another thread on this Using iPad community. Basically, I had to first make sure that the Messages and Facetime were associated with the CURRENT/NEW ID. (I could do this by simply erasing the OLD ID and typing in the new - in General>Messages and General>Facetime. I then used by PC to change my Apple ID back to the OLD ID/EMAIL - but leave the new password alone.
I then went back to Settings>iCloud - clicked on Sign Out. When it asked me to log on -- with the OLD ID/EMAIL -- to turn off the Find My Phone - I did so using the Password that was originally used with the CURRENT/NEW ID. This worked. So I finally was able to close out of the iCloud account that used the OLD ID/EMAIL.
I then went back on my PC to change my Apple ID back to the CURRENT/NEW ID/EMAIL.
I then went back to the iPad Settings>iCloud - and signed on using the CURRENT/NEW ID/EMAIL.
So everything is OK now.
WHEW!!!
Not sure why this has to be so difficult. But thanks everyone for your suggestions.

HT201274 I have done all the above still ask for code I put it in then still does not erase

please help me erase contents and setting on I phone

If you are trying to reset the device then iOS 7's new security requires you to enter the passcode for the device. This prevents a thief from resetting a stolen phone and selling it new. If you cannot enter the correct passcode, then you can reset the device.

CS masters is activated but still asking for serial number and stating it's invalid!

I recently used fireworks, but at startup it suddenly asked me for my serial number for CS6 master collection. upon entering the serial number it states that this is invalid!
This is unacceptable. I tried reinstalling, but this does not help either.
How can this be resolved?

Error "The serial number is not valid for this product" | Creative Suite

HT201365 installed ios7 set passcode lock now i realise i dont want to have to enter passcode everytime, how do i uninstall passcode, have turned off find my i phone but still asking for code ? iphone4

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