HT201365 iOS 7 iCloud "Find my iPhone"

In Settings>iCloud it says I'm using the Apple ID c******@y***l.com, which was my old apple ID and the email had been transfered to another account. I can not disable Find My iPhone from that account because it always tells me incorrect password, because the account no longer exists. If I reset my phone, iOS 7 just re-adds the Find My iPhone account info. I try using the password from the current account and it still tells my my AppleID/Password is incorrect - which obviously it is since it no longer exists. Any ideas on how to solve this? (I had this problem during the beta and somehow someone helped me fix it but I forgot how, and I'm clueless right now.

Try going to Settings>iCloud and choose Delete from My iDevice when prompted (your data will still be in iCloud).  Then see if Find My iPhone will accept your password, allowing you to disable it and sign back into your iCloud account in Settings>iCloud.

Similar Messages

  • HT201365 Company devices are locked with new iOS 7 lock/find my iphone feature, how do we unlock it?

    I am in the IT dept for my company and we primarily use iPhones, however, we recently had to release an employee and when his iPhone and iPad were recovered they were locked with the new iOS 7 lock/find my iphone feature.  We have treid to remotely wipe is, DFU mode and restoring to a different iTunes account and have not been successful?  If we can not find a solution to this issue, we will be force to move away from iPhones and adopt Androids.  This could be a very bad move for Apple in the buisness world.

    There's no way around it without the ID/password used to lock it. You either need to come up with stronger policies, start actually managing the devices, or stop providing them to employees in the first place and move to a BYOD model.

  • I activated my ipad, used iCloud & Find my iphone with Apple ID named: A@.... But now I've changed address of Apple ID from A@... to the new one: B@... Which Apple ID will be asked to re-activate 7.0.4 ipad - A or B?

    Hello everybody!
    I'm using ipad mini and the iOS is 7.0.4. I used an Apple ID (called: A), and I activated my ipad, used iCloud & Find my iphone with this A account. But now I've changed address of Apple ID from A@.... to the new one: B@.... (just changed email address of Apple ID, not create a new ID), and then I signed out iCloud, old Apple ID, etc... on my ipad and signed in with new id B@.... Everythings seem OK, I can sign in/out iCould, turn on/turn off Find my iphone as well with the new one (B@...)
    But I still have a question (and still confusing with it): What will happend when I restored my ipad? I mean my iOS is 7, so which Apple ID will be asked to re-activate my ipad after I restore it, old id A@.... (this one cannot be used now) or the new one B@...., please?
    Thank you very much for your helpful informations!

    If you've succesfully changed the ID for iCloud and Find my phone, it will be your new ID you use if you need to restore it.

  • My ipod touch was stolen it has a lock on it and the icloud find my iphone. i have also reported to the police. i want to know if i can get a replacement on it?

    i want my ipod back or at least a new one it has lots of personal things such as passwords for accounts on it

    The Apple warranty does not cover accidental damage like loosing it. Did you opurchase any insurance
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    The chance is slim to none that you will get it back

  • TS4006 need to add another device to iCloud (find my iPhone)?

    Hi
    Please could you tell me how to add another device to icloud -  find my iphone?
    Shelby

    To add a device to Find my iPhone, just set up iCloud in your iPhone, Mac, iPad or iPod. To set up it in an iPhone, iPod touch or iPad, update it to iOS 5 and configure it in Setup Assistant. To set up it in a Mac, update it to OS X 10.7.2 or later and configure it in Setup Assistant or System Preferences

  • I have an IPhone 4, and I wanted to reset it, but couldn't do it via computer because the "find my IPhone" was turned on. So I went to ICloud Find My IPhone and just erased my phone from there. The was acting weird but I finally got to a black scre

    I have an IPhone 4, and I wanted to reset it, but couldn't do it via computer because the "find my IPhone" was turned on. So I went to ICloud > Find My IPhone and just erased my phone from there. The was acting weird but I finally got to a black screen with the spinning circle. And it won't advance. I can't just hold the sleep button and home button down because my sleep button is broken! Any help? I have reset my phone before.

    Hello cwypyski,
    The link below provides information on and can also assist with setting up service for your iPhone to have your Sleep/Wake button repaired.
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&product=iphone
    All my best,
    Allen

  • I have accidently removed my missing ipod form the icloud Find My Iphone, is there any way to retrieve it and locate it?, I have accidently removed my missing ipod form the icloud Find My Iphone, is there any way to retrieve it and locate it?

    My Ipod touch was lost at school a few days ago, and when I went to icloud, i located and found where the person who has my ipod lives. The cops were called so they could retrieve it, but as to have proof i have none, because i have accidently removed my ipod touch from icloud Find My iPhone. I am now wondering if there's any way to retrieve the device back onto icloud if it was once on there. I can't locate it now and show the proof, is there any other way to locate your ipod touch or to restore it back onto icloud?

    Your proof is your receipt.
    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • Help! Something has happened in that my iCloud, find my iPhone is not opening up and I don't know how to fix it

    Help- something has happened in that mhy iCloud/find my iPhone is not opening up- all I see is a blue background and the whirling wheel...

    Hi asyl,
    That is strange. I use Firefox as well, and it is working fine for me....
    Cheers,
    GB

  • If I lost my Iphone, but when I tried to locate with ICloud - find my Iphone it's offline. I lost in another country  which means that there is no Internet connection on my phone. Is there any chance to find?

    If I lost my Iphone, but when I tried to locate with ICloud - find my Iphone it's offline. I lost in another country  which means that there is no Internet connection on my phone. Is there any chance to find?

    In order for a lost iPhone to be located you have to have set 'Find My iPhone' up on it before losing it, and it has to be on, not wiped, and able to connect to a network (how else could it transmit its location) - if any of these conditions is not true then locating it is not possible. You can't use the serial number or IMEI number to locate a phone: the former is only useful to identify it as yours if it turns up, and the latter can be used by most service providers to block it, rendering it useless and preventing anyone from spending your credit.

  • Mobile me/icloud find my iphone through a proxy server?

    Hi All,
    I'm not sure if this is the right place to post this so if it's not please let me know where is best.
    I have a fleet of 600 ipads who are forced to run through a proxy server via a 3g connection. Up untill last week I could trace all these iPads via mobile me or icloud and use the find my iPhone feature. In this last week I seem to have lost this ability. All iPads are coming up with "no location". Mixture of iOS5 and variations of iOS4
    If I turn off the proxy on the iPad I can trace the iPad.
    me.com, apple.com amd icloud.com are all allowed through the proxy.
    I cannot see anoy other banned traffic with a web address I can unblock.
    I really just need to know what else I need to allow out via the proxy to get this working again? I'm guessing something has changed in Apple world as the proxy hasn't changed.
    Thanks

    Hi - did you have any luck with this? I have a similar problem, but only on a private APN through our proxy. I've managed to allow all the URLs to get the iCloud account registered for each device via the APN/proxy, but they do not appear on my icloud.com device view. If I remove the APN, therefore our network proxy is not used, it works fine.
    Thanks

  • After Upgrade to IOS 6.1, find my iPhone's map cannot see the street or city, especially in China, can we change back to google map in this app?

    After Upgrade to IOS 6.1 also with "find my iPhone" app, the map when locate my iphone cannot see the street or city, especially in China, can we change back to google map in this app?
    If the map cannot show details, how can we find my iphone? And it seem Apple just have an good idea for customer only but it is not function, why need to use Apple map in "Find my Iphone" if we all know it is not a good map!
    So stupid Apple!!!!!

    https://itunes.apple.com/us/app/google-maps/id585027354?mt=8
    It won't help find your iPhone, however.

  • Don't know how to add a iOS device in find my iPhone(iPad) app.

    When I was using the find my iPhone app on my iPad it only showed my iPad and I wanted to add another device in it but I don't see a edit or a add button. Does anyone know how to?

    The devices shown are the ones linked to your Apple ID / iCloud account and who have Find my iPhone enabled.

  • Need help with icloud, FIND MY IPHONE, google maps

    I pull up icloud on my computer, see all my iphones that are on listed but when I go to test the FIND MY IPHONE, all I see is the iphone I chose and a "CAN'T SHOW LOCATION, GOOGLE MAPS IS NOT AVAILABLE".  How do I make it available?  I have google earth downloaded on my notebook and it works on my desktop computer but not on my laptop.  I have hit "display content" on the alert bar but I get nothing.

    I had the same problem when I used Firefox as my browser; problem went away when I used IE instead.

  • ICloud/Find My iPhone lock

    Hi,
    I've read a few threads, but just want to be sure.
    I recently sold my phone, and have already restored it to factory settings. When you turn it on, it says "hello" in multiple languages. However, I never turned off Find My iPhone before doing the restore. Do I need to set it up again, switch Find My iPhone off, and then reset it again? Also, is there a way of making sure that iCloud isn't still linked? I did try the Find My iPhone feature, and it found the phone that I'm actually keeping.
    Thanks for your help!

    Sounds good, thank you. I did go through the setup process as a new device, and the phone is now on 7.1.2. When I go to Settings>iCloud, it gives me the option of entering any Apple ID and password. So this should be good to go then, right? iCloud shouldn't be locked, and Find My iPhone shouldn't even be an option without iCloud, right?
    Thanks!

  • HT201365 Problems in downloading "Find my Iphone"

    I'm trying to download "find my iphone application" and got a message that the tems and conditions had been changed. The Iphone doesn't let me to agree to the terms. There are 54 pages of the conditions but the button of the confirmation doesn't work. Wha

    Try going to Settings>iCloud and choose Delete from My iDevice when prompted (your data will still be in iCloud).  Then see if Find My iPhone will accept your password, allowing you to disable it and sign back into your iCloud account in Settings>iCloud.

Maybe you are looking for

  • How do i transfer information from one iPad to another as I recently bought a new one and want to give the original to someone else.

    I bought an iPad 2 in May without 3G and recently decided I wanted that feature so bought a new one with 3G.  I want to give the original to someone else, but need to know how to transfer my data and apps to the new one and "wipe" the other so it doe

  • The Use of Port Profiles

    My understanding of the uses of port profiles includes the implementation of Nexus 1K/5K etc. and the implementation of VM-FEX correct? These port profiles are then pushed to vCenter to be used by the VM's offloading the networking portion back to UC

  • Cannot drop components on plain html documents..

    Hi, I get this error message when trying to add components to a page. I've created the page the same way I always do (Project Navigator ->right click web pages then add new page). I've never had this problem before today - can anyone tell me what I'm

  • Upgrading mom's iBook for the future......?

    So exactly this time a year ago I bought my mom a iBook G3. She had had problems with PC's for years and ended up stop using them all together. So I got the iBook G3 off ebay with the following: iBook G3 300MHz PowerPC G3 32MB on board + 256MB SDRAM

  • The file might be corrupted, truncated, or in an unexpected format.

    I am currently having issues with the application Preview on my iMac. I have to look at thousands of pictures of documents, and use preview to view these photos of documents that are in a .jpeg format. Most of the time I open about 10,000 to 15,000 i