HT201365 My IPad has become disabled. I visited My Apple ID and changed my password but this doesn't enable to device what do I do?
I upgraded my IPad, latest version with the new iOS7.02 software and did not enter a correct "passcode". the device is now locked and cannot be opened. What to do to open device?
Thank you for your reply!
It doesn't allow me to use my old Apple ID either. I mean that when i press 'use my apple id' I can see the new Apple ID for 1sec, but then a dialogue box appears that asks me to sign in to my old Apple ID. That's why neither my old and nor my new passwords work. I cannot sign out either. The only thing I can do is to reset my password, but I think that if I do so, I will have the same problem with all my devices again, because I am signed in.
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When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
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GB -
My iPad has become disabled, how can I fix it?
My iPad has turned disabled three days back. I don't know how to fix it?
If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
I attempted to upgrade the software on my iPad 2 and I got a message that said "unable to restore Ipad due to error". Now the iPad had a black screen with the Apple symbol and the processing symbol going around and around. When I tried to re connect it to iTunes is says "cannot connect to this iPhone due to error". How do I reset the ipad?
Please Get the iPad User Manual for iOS 5.
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Someone help me my iPad and iPod are saying my Apple ID has been disabled and I've tried signing out and signing back in but it won't work..anyone help?
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http://support.apple.com/kb/ts2446
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Cheers, Tom -
Like I stated in my 'question' above, I've done everything I've been promoted to do yo enable my Apple ID, however it still continues to alert me that my ' Apple ID has been disabled'. Please help I'm getting a bit frustrated with it all. Thanks
Contact Apple in your region.
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Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)
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My id has been log in by someone even i have changed my password
i have been received apple notification where i have log in itune which i never did, i have changed my passwords twice but still received it. how?
Dear hwong ,
Your Apple ID was used to sign in to the Find My iPhone app on a new device.
Date and Time: September 26, 2014, 10:53 AM PDT
Device: iPad 2
If you recently signed in to the Find My iPhone app, you can disregard this email.
If you have not signed in to Find My iPhone recently or you believe someone may have accessed your account, go to My Apple ID ( https://appleid.apple.com ) and change your password as soon as possible.
Sincerely,
Apple Support
My Apple ID | Support | Privacy Policy
Copyright © 2014 iTunes S.à r.l. 31-33, rue Sainte Zithe, L-2763 Luxembourg. All rights reserved.
<Edited by Host> -
I HAVE A NOTE THAT PRE12 STI INSTALLER HAS BEEN SUCCESSFULLY INSTALLED, BUT THIS DOESN'T HELP ME?
I HAVE A NOTE THAT PRE12 STI INSTALLER HAS BEEN SUCCESSFULLY INSTALLED, BUT THIS DOESN'T HELP ME?
What do you need help with?
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i need help with my i pad which has become disabled. the screen is saying i have to connect with i tunes but that is not possible. i don't want to wipe everything out and lose my pictures. please tell me there is another way to open up my i pad without losing my pictures. thanks for any help!
Sorry, but you'll have to restore it. And if it's running iOS 7 with Find My iPad enabled, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808.
If you have a backup to restore from, that will include your camera roll photos. -
My iPad is not being scanned by my iTunes software on my mac. My iPad has been disabled for a long time and i need to any how open it up. What should i do?
Hello, j2isgr8.
Thank you for visiting Apple Support Communities.
It sounds like your iPad is disabled and not recognized in iTunes. Here are the troubleshooting steps that I would recommend going through when experiencing this scenario.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/en-us/HT1212
Cheers,
Jason H. -
Hello,
My IPAD has been disabled as I lost it in the office and it was just recently returned to me. It says on the screen that IPAD DISABLED and says please try again in 22,641,304 minutes. Can you please advise how to enable this as the computer I am using now (MAC RETINA) is not the original computer that the IPAD was synced on.
ThanksLocked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
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However, I accidentally erased my account,
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Robert -
Hi all, My ipad has been disabled due to incorrect password keyed. I know I can recover it by connecting it to the old pc that was used to sync with this ipad.Yet, my real problem is that that old PC has was not working any more...pls help...:(
You have to restore the device within iTunes. There is no other way to do it. You need a computer. You can restore with any other computer, but you will lose everything on the iPad.
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