HT201365 My macbook pro was recently returned to me after having been lost. When I turned it on and connected to the internet at home, the activation lock activated. I put my password in and the macbook went to a white apple screen and now won't do anythi
My macbook pro was recently returned to me after having been lost. When I turned it on and connected to the internet at home, the activation lock activated. I put my password in and the macbook went to a white apple screen and now won't do anything else. How do I get it running again?
Take it to an Apple Store. Take proof of purchase with you.
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Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.
Hi cybertoof,
Welcome to Apple Support Communities.
It sounds like you're seeing a startup issue with your Mac, it's booting to a gray screen with an Apple logo. Try the suggestions in the article linked below, they will resolve most issues related to starting up your Mac.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason -
my macbook was recently stolen, is it possible to more or less "shut down" that computer if i have the serial number?
Welcome to Apple Support Communities
First, report this to the police. Then, you can't do anything with your serial number to track the MacBook.
Instead, if you turned on Find my Mac, you can track it if it's connected to Internet. You can track it with the Find my iPhone app from any iPhone, iPad or iPod touch, or from http://www.icloud.com at any Mac or PC.
If you didn't turn on Find my Mac, there's not anything else you can do apart from reporting that to the police -
My macbook pro displays a folder with a question mark and won't open. What does this mean and how can I fix it?
it means your HD and the software can't find each other, the following article tells how to troubleshoot this issue:
https://support.apple.com/kb/TS1440
hopefully you have backup of your data since sometimes this means the HD is crashing.
if the article doesn't resolve the issue i would take the mac to apple store or service provider and have it looked at, the following link tells how to find one close to you:
https://locate.apple.com
good luck!! -
My Macbook pro was frozen for all!!! always i need to turn off it
EN CUALQUIER MOMENTO MI MACBOOK SE CONGELA Y NO PUEDO HACER NADA NI CON EL TECLADO NIEL PAD PARA NECESITO AYUDA YA QUE SIEMPRE TENGO QUE ESTAR APAGÁNDOLO CADA VEZ QUE LO PRENDO DEBIDO A QUE NO ME RESPONDE.
IN ALL MOMENT MY MACBOOK FREEZES AN I CAN´T DO ANYTHING I NEED HELP CAUSE ALWAYS I NEED YO TURN OFF THE MAC WHEN IS ONVale lo siento, pero es incómodo que a toda hora se tenga que estar apagando el computador como tal. No estoy de acuerdo que uno con apuros o onclusive con trabajos de gran relevancia tenga que estar realizando ésto a cada momento, será que habrá alguna solución?
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what procedures do I need to follow to get my phone up and running? I had a similar experience last year with my iPad 2 and had to reload everything, except I wasn't doing an upgrade at the time. When I plug my 4s into my charger the screen shows the connector and iTunes logo. I have tried to reboot several times without success.
Correct. Everything is already lost if it's in recovery mode. You can restore a backup after restoring the phone.
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What should I do to try and restore this phone???
Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data) -
MacBook Pro has recently started to crash.
My MacBook Pro has recently started to crash. It sometimes crashes when watching streamed video (youtube/netflix), and will always crash when using high processor programs (e.g. final cut X, Logic Pro) and cannot run any games without crashing. Usually starts running hot before cutting to a blank screen (and any audio starts to loop), and requires a hard reboot.
Any help would be apreciated.
below are the latest error report, and hardware copied from settings.
- Andrew
Hardware Overview:
Version 10.6.8
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Sudden Motion Sensor:
State: Enabled
Error report:
Interval Since Last Panic Report: 39772837 sec
Panics Since Last Report: 118
Anonymous UUID: 85CD0A42-38C0-4DC0-8A74-F2CA85EE41FB
Fri Mar 14 09:18:27 2014
panic(cpu 1 caller 0x5d8b4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x80a47000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x545f9728 : 0x21b837 (0x5dd7fc 0x545f975c 0x223ce1 0x0)
0x545f9778 : 0x5d8b4c9b (0x5daca28c 0x5db3a800 0x5dad8e60 0x0)
0x545f9818 : 0x5d9cf608 (0xa179804 0xa365004 0x100 0x0)
0x545f9868 : 0x5d9c6601 (0xa365004 0x100 0x545f9898 0x5d8a4778)
0x545f9898 : 0x5e0e99a6 (0xa365004 0x100 0x438004ee 0x2024)
0x545f99d8 : 0x5d9ee2b5 (0xa365004 0xa34b004 0x0 0x0)
0x545f9a18 : 0x5d8bde7c (0xa365004 0xa34b004 0x0 0x0)
0x545f9ab8 : 0x5d8ba55b (0x0 0x9 0x0 0x0)
0x545f9c68 : 0x5d8bbaf9 (0x0 0x600d600d 0x704a 0x545f9c98)
0x545f9d38 : 0x5ceb58ff (0x545f9d58 0x0 0x98 0x2a45c9)
0x545f9df8 : 0x5cebb30f (0xa2f2004 0x0 0x98 0x7df3160)
0x545f9f18 : 0x5cebb7a6 (0xa2f2004 0x15d44204 0x464a5ef0 0x8)
0x545f9f78 : 0x5cebba91 (0xa2f2004 0x15d44204 0x464a5ef0 0x545fa1e0)
0x545fa028 : 0x5cecfd83 (0xa2f2004 0x15cb00e8 0x545fa39c 0x545fa1e0)
0x545fa298 : 0x5ceb13f1 (0x4620b000 0x15cb00e8 0x545fa39c 0x1488e400)
0x545fa3f8 : 0x5ceb162f (0x461c7000 0x15cb0000 0x1 0x0)
0x545fa428 : 0x5ceb40ec (0x461c7000 0x15cb0000 0xd0001 0x7e958080)
0x545fa468 : 0x5ced644a (0x461c7000 0x15cb0000 0x4617c280 0x140)
0x545fa4f8 : 0x5cec7c9b (0xdc9d200 0x15cb0000 0x0 0x1)
0x545fa558 : 0x5cec7f02 (0x4617c000 0x4617c788 0x15cb0000 0x0)
0x545fa5a8 : 0x5cec83d6 (0x4617c000 0x4617c788 0x545fa8cc 0x545fa86c)
0x545fa8e8 : 0x5cec51a1 (0x4617c000 0x4617c788 0x1 0x2209aa)
0x545fa908 : 0x5ce8c88f (0x4617c000 0x4617c788 0x15d69e80 0x507617)
0x545fa938 : 0x5cec6c64 (0x4617c000 0x545faa7c 0x545fa968 0x506ad1)
0x545fa978 : 0x5ce90c93 (0x4617c000 0x545faa7c 0x545faa7c 0x545fa9e0)
0x545faab8 : 0x5ceca5d8 (0x4617c000 0x1 0x545fabcc 0x545fabc8)
0x545fab68 : 0x5ce8cfe1 (0x4617c000 0x1 0x545fabcc 0x545fabc8)
0x545fabe8 : 0x56da06 (0x4617c000 0x0 0x545fae3c 0x545fac74)
0x545fac38 : 0x56e2a5 (0x5cf1b720 0x4617c000 0x9082688 0x1)
0x545fac88 : 0x56eb59 (0x4617c000 0x10 0x545facd0 0x0)
0x545fada8 : 0x286638 (0x4617c000 0x10 0x9082688 0x1)
0x545fbe58 : 0x21dbe5 (0x9082660 0x149085a0 0x1f81e8 0x5003)
0x545fbe98 : 0x210a86 (0x9082600 0x0 0x91453b0 0x12abb150)
0x545fbef8 : 0x216f84 (0x9082600 0x0 0x0 0x0)
0x545fbf78 : 0x295c57 (0x14d23f08 0x0 0x0 0x0)
0x545fbfc8 : 0x2a256d (0x14d23f04 0x1 0x10 0x14d23f04)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x5ce81000->0x5cf37fff
dependency: com.apple.NVDAResman(6.4.0)@0x5d84e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x5cad5000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x54998000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5cb31000
com.apple.nvidia.nv50hal(6.4.0)@0x5dfb3000->0x5e3c7fff
dependency: com.apple.NVDAResman(6.4.0)@0x5d84e000
com.apple.NVDAResman(6.4.0)@0x5d84e000->0x5db3bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x54998000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x5cad5000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5cb31000
BSD process name corresponding to current thread: mcedit
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 35255929235626
unload
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3http://support.apple.com/kb/TS4088
You probably have the issue addressed by that article.
Take the computer to Apple or an authorised repairer, tell them that you think it may be the problem mentioned, and they should run a simple pass/fail test.
The service is only for three years after initial purchase, but several users here have reported getting free repairs even after that limit, sometimes after contacting Apple customer relations, pr speaking to an Apple store manager. -
My Macbook Pro was recently stolen, and I have replaced it with a Macbook Air. I attempted to simply do a restore from the Macbook Pro's Time Machine backup, but since the new Macbook Air's hard drive is significantly smaller, a Time Machine restore was not possible. I even tried to choose only settings or only my User Profile (option) when restoring, but the backup was still too large to do a restore onto the new machine. How do I restore my more-expensive apps (ie iWorks) onto my new Macbook without repurchasing them? Also, I reaad somewhere that if you went to the Mac App Store and attempted to repurchase the app and clicked BUY, it would simply alert you that you have already purchased the app (and trigger a re-download)... NOT THE CASE... So I just dropped another $19.99 for a second copy of Pages... Not my intention....
Any help would be greatly appreciated.
LMyou should get a usb backup drive as well. time machine has limited use in my eyes. it saves things. but older things can be errased ad space drops without telling you
nothing beats data redundancy. 2 saves is. 1. and 1 is none
im personally not fond of time machne though i use it only for a recovery parameter for a mac
id never ever myself consider time machine a genuine data backup tool. though most do consider it as such
drive clones such as superduper and carbon copy cloner can clone your entire drive for emergency recovery. and you can boot from them as well o. another mac -
My mac stops at the white apple screen
my macbook pro stops at the white apple screen and wont move
Which version of OS X are you running? Which model MacBook Pro (e.g., "15-inch Late 2011") do you have?
See -> https://discussions.apple.com/docs/DOC-5431.
Clinton -
I changed my name on MacBook pro, I could not log in after that though the password is unchanged but tHe name appeared on the login window is the original name?..how I can log in?
Hmmm. Maybe try this?
OS X: Changing or resetting an account password -
My Macbook pro was stolen 09/12, the police just returned it to me. I want to remove all the data and start over. Format the drive's etc. I have windows 7 on 1 partion and mountain lion OSX on the apple partition. How is the best way to do this?
Have a look here...
what-to-do-when-your-hard-drive-is-full.html -
MacBook Pro 10.6.8 My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it. All this after a scheduled software update. Any ideas??
kwmlr439 wrote:
CSOUND Read the title please:
Re: Macbook Pro 10.6.8 RAM Upgarde to 8 GB
The amount of RAM is not dependant on the operating system. It is all about the model of you Mac.
10.6.8 is the version of OS X that is installed on your system. It has no real baring on the amount of RAM that CAN be installed.
Personally I have never had good luck with Corsair RAM. I have always had good luck with Crucial and Kingston.
Message was edited by: Shootist007
Message was edited by: Shootist007 -
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