HT201365 When i want to reset my old i-phone it prompts me for a restriction passcode. I do not know what it is - how do i retrieve it?
I purchased an i-phone 5s and transferred all info from the i-phone 4s to it. I now want to give the 4 to someone else but need to reset it first. It however requires a restriction passcode which I do not have.
When i want to restore it on my computer within i-tunes it prompts me to turn off 'find my i-phone' but if i want to do that it says there is no internet connection, surely due to the fact that I am now using a new sim card on the 5s
What to do?
Put the sim back in the old phone and turn Find My iPhone off. Then you can reset it.
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HT4623 when I want to Reset All Settings , my phone ask for Restrictions Passcode
when I want to Reset All Settings , my phone ask for Restrictions Passcode , and i dont have no code on my phone
It sounds like you have Restrictions enabled on your iPhone. This is different than setting a lock code on the home screen.
To view your restrictions, go to Settings -> General -> Restrictions. You can see if there are any restrictions enabled on your phone from here. -
Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
my ICCID is 8935905000307066111Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
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I have added to my calendar a long event (holiday) that crosses a month boundary. Now when I try to school from one month to the next, I am booted back to the icon screen. Is this a glitch or a fault? Geoff Lamb
Is it crossing the end of March 2013 ? If it is then there appears to be a problem with all day events on the 1st April 2013 due to clocks changing for daylight saving - if it does include 1st April 2013 then try changing it to end on 31st March 2013 and have a second entry for 1st April onwards (starting at something like 4am on the 1st)
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I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed? -
My iphone 5s got freeze last night when i wanted to reset it. what shall i do?
my iphone 5s got freeze last night when i wanted to reset it. what shall i do
Do NOT try to turn it on or charge it. That will likely kill it.
Let it dry for a week or so, then try.
You will likely need to get a replacement. -
I forgot my security questions and when I want to reset but never received the email
Hi i forgot my security questions on my apple id and when i want to reset it they never send me the e mail were i can reset ir what can i do?
Hello Mauricio10,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Best of luck,
Mario -
I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
When i want to reset my password i go to Email authentication and no message come to my mail
when i want to reset my password i go to Email authentication and no message come to my mail
<E-mail Edited by Host>Hi,
I understand that any email that is leaving Apple is not getting to your email account.
I linked to the page where you would normally change this so that you could check what your Primary Apple ID and email are.
My Apple ID is based on an email with a Dial-up service I once had.
I had changed the email here at Apple Support Communities to send it to a Gmail account.
Then I linked my Apple ID with an iCloud ID and it reverted to the Dial-up account.
I can "fetch" mail from this account as I don't have to be logged in via their dial-up server.
However if I wanted to Send from that account I would have to Log in via a Dial-up modem which this iMac does not have as standard.
There is another page where you can change the Email address that is linked to your account.
You can change just the Email and it will ignore your Apple ID/Primary email from the other page and start sending emails to the one your enter.
OPTION
The other option is the choose the Online option to change the password.
When you login at the first "portal" I linked you to you get an option to "recover" or reset the password in the web Browser there and then with out sending an email.
You are required to answer the Security Question(s) you set up and list your date of birth.
8:14 PM Monday; June 18, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
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Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?
Hi Amir.09395340646,
Welcome to the Support Communities!
What app are you trying to download? Is it iPhoto for iOS? What error message are you receiving? The first thing I would suggest is to log out of your iTunes Store account on your iPhone. Then restart the device and log in again.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy -
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The BT profiles on the iPod do not support direct iPod-to-iPod use. There are apps that support peer-to-peer gaming between iPods and maybe transfer like for photos. Also see:
iPhone, iPad, iPod touch: Supported Bluetooth profiles -
I have an apple earpods and I use them for my ipad but when I want to skip a song by tapping the middle button twice it doesn't skip the music so what to do?
The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.
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ps: sorry for my english :SYou apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
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Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
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