HT201371 cannot turn on touchid for itunes and app store
I cannot turn on touchid for itunes & app store?
I am guessing you mean you cannot set the item in Settings > General > Touch ID & Passcode > Touch ID > iTunes & App Store.
Might the App Store be restricted? Check Settings > General > Restrictions
Similar Messages
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i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
i changed the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
I recently changed from my old Iphone 5 to a new one. The Apple ID that comes up when signing into iCloud is my old Apple ID, yet the correct one is shown on iTunes and apps. I can't change the Apple ID to the correct one, and am unable to restore my latest back up from icloud. I have tried everything, but I can' t change the Apple ID on the phone. It stays greed out. My Apple ID is correct on my ipad and when I log into my iCloud account via the internet. How do can I fix this?
Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password -
On my ipad mini my apple id is correct in the itunes and app but for icloud it is incorrect. How do I fix this? On icloud it shows correctly.
You can log out of your iCloud account via Settings > iCloud > Sign Out (or Delete Account if not on iOS 8), and you can then log back in with the correct id.
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Checked several pages of forum. Hope this is not a repeat question. Support info looks like you have to jump through multiple hoops to get app and iTunes icons to reappear on screen, if reset does not work. Anyone know an easier way? Thanks
Settings>General>Restrictions. If you have restrictions enabled, you may have disabled those apps.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout. -
My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
I cannot turn off DEP for iTunes. Any suggestions?
I am a real novice and cannot understand why I cannot turn off DEP for iTunes. Any suggestions? PC-based.
Welcome to the Apple Community.
Double tap the home button as usual, but swipe them up to delete them instead. -
How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.
FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.
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My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do
See Here for
iPad Basic Troubleshooting
http://support.apple.com/kb/TS3274
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
HT4972 Cannot download iOS 6.1.2 or iTunes and app stores
Cannot download iOS 6.1.2 or iTunes and App Store for the past week and 2 days can u help thanks
Error message?
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I cannot sign in to itunes and apps store
I cannot sign my itunes and apps store..it shown in red letter.."for assistance..contact apple support"..why?
http://support.apple.com/kb/ts1368
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I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s. However I still receive a prompt for my Apple ID password vs my Fingerprint. Any way to resolve this?
Ok thanks - that explains it:
From the Apple article: "
Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately."
Not sure why - but clearly intentional. -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases".
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