HT201401 Brand new I-phone 4s (32Gb) turning off itself.

I bought a month ago a brand new I-phone 4s (32Gb) . Two weeks later it turn itself off while the battery was around 60% full. I was told from the shop that sold me the phone that this is very common issue with i-phones!!! They turn it on by pressing the task button for 10sec. A week later it turn off again while the battery was more than 50% full. Now is off and is not turning on even if i pressed the task button for 10sec. I am planning to visit the shop tommorrow and ask for a replacement but i am afraid they will telll me the same nonsense. I have talked to more than a dozen i-phone 4s owners and the told me that they never experience such an issue. I need a solid answer to support my claim for replacement.

Hi latadaha,
Welcome to Apple Support Communities.
You may find these pages helpful for troubleshooting your iPhone:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy

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HT201401 Brand new I-phone 4s (32Gb) turning off itself.

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