HT201401 cant hear music or videos

When I try to play music or videos there´s no sound, even if I try to adjust with the buttons doesn't display any lines (the ones that show the volume). But If I plug the headphones it's normal again....
The ringtones and the alert sounds plays correctly...

Hi thecrane1137,
If you are having issues with the sound on your iPhone 4S, you may find the following article helpful:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
- Brenden

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