HT201401 During a FaceTime call to my friend, my iPhone 4S decides to turn itself off.. Anyone got an idea on why it is doing this?
My iPhone 4S randomly turns itself off during a call on FaceTime. I have no idea why..?
Standard troubleshooting...
Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red (-) to delete all apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.
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Why apple was not update facetime call over the cellular for iPhone 4?????
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Facetime will not use the cellular network (if using AT&T) for the iphone 4, 4S or 5 unless you have signed up for ATT's new data share plan. They stated this several weeks ago when there was talk about Iphone5/IOS 6 and Facetime. Your carrier is the one that decides if Facetime will work over the cellular network or not. You might want to contact them. Your other option is to continue using it via wi-fi.
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Is your battery very run down? Try charging it for hours (or overnight).
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Phone Turns Itself Off During Call
I've had the 8300 Curve for about a year and a half now. Starting recently, the phone just turns itself off in the middle of a call and the only way I can turn it back on is by pulling the battery. As far as I know, it only turns itself off when I'm on a call. I searched the forums and updated to the newest OS, 4.5.0.110, but that hasn't solved the problem. Is this a battery issue or is my phone just on its way out? Battery is holding its charge normally. I do use a Bluetooth headset sometimes, but I haven't found that to be a factor. Any help is much appreciated.
I just had someone come to me with this problem on an 8330. I was not able to duplicate it. I checked battery connections and event logs following is the event log for the period that the customer had problems with the phone shutting down. if anyone can see anything in the log that looks out of the ordinary, I, my customer and many others will be grateful. Thanks.
a PhoneApp - app-deac - 3/23 23:25:38
a PhoneApp - poppedactvscrn - 3/23 23:25:33 a PhoneApp - app-deac - 3/23 23:25:32 a PhoneApp - callsmpt; switchbg=false - 3/23 23:25:32 a PhoneApp - calldisc-no-call - 3/23 23:25:32 a PhoneApp - EV_CALL_DISCONNECTED(7465) - 3/23 23:25:32 a CC - Disc,7465 - 3/23 23:25:32 a PhoneApp - callsmpt; switchbg=false - 3/23 23:25:32 a CC - StopCall,7465 - 3/23 23:25:32 a PhoneApp - endcallbyuser 7465 - 3/23 23:25:32 a CC - Ret,"16147169744" - 3/23 23:24:48 a CC - GetCallNumber,7465,false - 3/23 23:24:48 a PhoneApp - EV_CALL_CONNECTED(7465) - 3/23 23:24:48 a CC - Ret,"16147169744" - 3/23 23:24:48 a CC - GetCallNumber,7465,false - 3/23 23:24:48 a CC - Conn,7465 - 3/23 23:24:48 a CC - Delivered,7465 - 3/23 23:24:48 a PhoneApp - OCC calling 16147169744 - 3/23 23:24:46 a PhoneApp - calls !empty - 3/23 23:24:46 a CC - Init,7465 - 3/23 23:24:46 a CC - Ret,7465 - 3/23 23:24:46 a CC - StartCall,"16147169744",0 - 3/23 23:24:46 a PhoneApp - app-deac - 3/23 23:22:39 a PhoneApp - app-deac - 3/23 23:19:49 a UI - GS-D 9df6551a - 3/23 23:19:37 a UI - GS+Q2 9df6551anet.rim.device.internal.ui.ApplicationSwitcher - 3/23 23:19:36 a UI - GS-D d5e39acf - 3/23 23:19:34 a UI - GS+Q2 d5e39acfnet.rim.device.internal.ui.ApplicationSwitcher - 3/23 23:19:32 a PhoneApp - poppedactvscrn - 3/23 23:17:37 a PhoneApp - app-deac - 3/23 23:17:37 a PhoneApp - callsmpt; switchbg=false - 3/23 23:17:37 a PhoneApp - calldisc-no-call - 3/23 23:17:37 a PhoneApp - EV_CALL_DISCONNECTED(7465) - 3/23 23:17:37 a CC - Disc,7465 - 3/23 23:17:36 a PhoneApp - callsmpt; switchbg=false - 3/23 23:17:36 a CC - StopCall,7465 - 3/23 23:17:36 a PhoneApp - endcallbyuser 7465 - 3/23 23:17:36 a CC - Ret,"13363378086" - 3/23 23:15:46 a CC - GetCallNumber,7465,false - 3/23 23:15:46 a PhoneApp - EV_CALL_CONNECTED(7465) - 3/23 23:15:46 a CC - Ret,"13363378086" - 3/23 23:15:46 a CC - GetCallNumber,7465,false - 3/23 23:15:46 a CC - Conn,7465 - 3/23 23:15:46 a CC - Delivered,7465 - 3/23 23:15:46 a PhoneApp - OCC calling 13363378086 - 3/23 23:15:45 a PhoneApp - calls !empty - 3/23 23:15:44 a CC - Init,7465 - 3/23 23:15:44 a CC - Ret,7465 - 3/23 23:15:44 a CC - StartCall,"13363378086",0 - 3/23 23:15:44 a PhoneApp - dvSEND - 3/23 23:15:44 a PhoneApp - app-deac - 3/23 23:15:21 a PhoneApp - app-deac - 3/23 23:14:36 a PhoneApp - app-deac - 3/23 23:14:14
a net.rim.ippp - RXCd 30 - 3/23 23:12:42 -
I just noticed that when I talk on skype, my friends can not hear me as clear. I went to sound setting on the mac and noticed that my voice was getting picked up to good regardless of chaning the setting. Has anyone got any idea??
Basic troubleshooting from the User's Guide is reset, restart, restore. Has any of this been tried?
It is possible that dropping the device has caused the issue.... regardless, it's unlikely Apple would do a warranty exchange since there is obvious user damage.
If basic troubleshooting does not resolve the issue, take it to an Apple store for evaluation... if determined to be a hardware issue and you ask nicely, they may be able to assist you, but they may also only provide the option of an Out of Warranty replacement. -
I'm having an unusual problem with my iphone 4S. When I'm making a call, it suddenly sounds like my call has been invaded by aliens! Why is it doing this? I'm also having problems sending texts. Sometimes it sends sometimes it doesn't. What is going on? Can it be fixed? I'm really not liking this new phone!!!!
Could be an issue with your Carrier and/or location...
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup... Restore as New...
Try a Reset...
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release the buttons...
http://support.apple.com/kb/ht1430 -
Why does Facetime turn itself off?
I've been having this weird issue with my VZW iPhone 4. It seems like Facetime will turn itself off arbitrarily. I've read some folks may have had this issue if they've had an iPhone 3GS, but I've bever owned that device.
It seems like a few times a week I have to go to Settings > Phone > Facetime > On to get things going again.
Any ideas?I accidentally turned mine off with 4.2.6 and it would not come back on until I was told to reset network settings, turn FaceTime on, power off and on and have someone send me a text. It started right up after that.
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E65 Turning itself off after a call
If you close the phone to terminate a call my phone turns itself off. Does anyone else have this happen?
CheersBuddies,
If the problem still persists after inserting a piece of paper then hard reset ur mobile by pressing *#7370# but plz keep in mind that the all installed softwares will be uninstalled. all data will be erased. so dont forget to take backup
Amit Chaudhari M. E. Civil Pune - Motorola (double line Display) - Samsung X-600 (Flap) - 3315 - Sony J5 - 2850 - 2100 - 3100 - Samsung C 100 - Moto C350 - Moto C650 - Moto E 365 - 3220 - 1100- Palm Treo PDA (B&W) - 6681Silver - Moto C650 - 2865 - Samsung Ultraslim V9 - 6681 Black - Spice D88 (Dual Sim) - Samsung D900i - Samsung E250 - E50 - E51
CDMA - Moto Basic - 2112 - Samsung Hero - Telson TWC 1150 (Watch Mobile) -
II've had my ipad with retina display for about a 1 now and everything was fine In till I got my iphone 4s and put them on the same account then my ipad stopped letting me log in to my FaceTime and iMessage and it doesn't let me update my apps and dosnt let me log in to iCloud ever since I got my phone and put them on the same account does anyone know how I could fix it and still be able to connected to my iphone??
Did you change your Apple ID?
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas
Hey mwe1978,
I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
Thanks,
Matt M. -
Phone turns itself off when calling
Hello,
When someone tries to call me or when I call out, about 50% of the time the phone will say "Mobile Network Not Available" and then it shuts itself off.
Any help?
Thank you.
This is my second Xperia phone...I bought one 2 weeks ago and it seemed to have overheated and then they gave me this one...they both had the same problem with calling...Get a brand new MICRO Sim card
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994) -
Why cant I send facetime calls to a friend and cannot answer his calls?
I try to call my friend on facetime but he never recieves my calls, I can recieve his calls but cannot answer them, once i accept his calls it appears its connecting but my friend does not recieve my acceptance, and the call cannot be made. And both of us are trying to call from IPOD touch
I try to call my friend on facetime but he never recieves my calls, I can recieve his calls but cannot answer them, once i accept his calls it appears its connecting but my friend does not recieve my acceptance, and the call cannot be made. And both of us are trying to call from IPOD touch
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I haven't noticed anything wrong with the phone, I just want to know what happened and if I should do something about this.
After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743 -
How can I use FaceTime to community with friend (with iPhone/ipad2 )?
How can someone help m ?
do I need to create another account with a different email account
Yes, the email addresses need to be unique to each device. You may use the same Apple ID on each device, but the email address used by each device needs to be different. -
I have an iPhone 4 running OS 4.2.1. Everything was working well until last week when Facetime stopped working. Everytime I go into settings, it shows that Facetime is turned off. I turn it on and come back later only to find that it is once again turned off. I have tried resetting all settings and a couple of other simple sounding solutions that I found on-line without any success. I do not want to update my firmware just to solve this one issue if at all possible.
Any suggestions?Just found out that doing the "passbook hack" of switching date causes im and ft to turn off.
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