HT201401 help when updating to os 6 got a message saying the update could be complete now my phone has seized up please help
just tried to update my iphone 4 3G to ios 6 halfway thourgh got a messeag saying the update could no be completed now my i phone has jammed on the screen with the apple and update monitor underneath please help i can't go out withount a phone so need it back
Hello RPaull,
There may be security software (Anti-virus, Internet Security, Firewall, etc...) blocking the connection to our servers.
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Symptoms
Security software manufactured by companies other than Apple ("third party") can prevent iTunes and other Apple applications from communicating with Apple servers or resources on your computer. Symptoms may include:
Unable to launch iTunes
iOS device, iPod, or Apple TV not seen in iTunes
Unable to connect to, purchase, or download iTunes Store content
Unable to activate, backup, update or restore iOS device or iPods using iTunes
Unable to sync content with an iOS device, iPod, or Apple TV
Unable to use Home Sharing with other computers, iOS devices, or Apple TV
iTunes or computer performance issues while an iOS device is connected, syncing, or backing up
Unable to sync with iOS devices using a Wi-Fi connection
You often can resolve these issues by updating, correctly configuring, or uninstalling security software.
Cheers,
Allen
Similar Messages
-
can some one help me with this ? i tried to do hard reset no luck, when i try to restore the iphone it says unknown error 21
Yeah i getting the same error on my iphone3gs. Ive tried eveything i think if you find something out PLEASE let me know. Im going to send mine in though bc i cant take going with out a phone anymore. GOOD LUCK!!!!!
-
When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
-
I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
IF YOU HELP MY NANO upgraded when you install PERFECT BUT DOES NOT APPEAR ON THE SCREEN NOTHING BUT as if you were OFF if turned PLEASE HELP OR MORE AND HAS THE NEW UPDATE
iPod not recognized in 'My Computer' and in iTunes for Windows
-
Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
Can you check the Object Security for the Analysis Menu and Export button and see if it is restricted?
Also, is this a Oracle DB? IF so, has the following 32 bit Oracle Client components been isntalled:
Oracle Objects for OLE
Oracle Data Provider for .NET
Oracle Providers for ASP.NET -
hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks
If they are iTunes purchases that you bought on your phone then have you copied them over from it to your computer's iTunes ? If that is the computer that you sync the phone to then you should be able to copy them over by connecting it and doing File > Devices > Transfer Purchases. Or (depending upon what country that you are in) you might be able to redownload them directly on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
In terms of your account's balance, have you tried logging out of your account on your computer (Store > Sign Out menu option) and then logging back in (it will change to a Store > Sign In option) and seeing if your balance changes ? -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
When i try to connect my Iphone it says the url could not be opend?...my phone is not coming up,please will you help,thanks
Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder -
After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.
First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.
-
When I rest my mobile I try to restore from iCloud backup but I got a message saying the service unavailable .I am doing this from 2 days and the Broblem still what should I do ?
<Email Edited by Host>Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!
Welcome to Apple Discussions!
Is all the software on your computer up to date?
iTunes
iPod Updater
Also, try The Five R's
btabz -
When I try and Save for Web in Photoshop CC I receive an error message saying 'The operation cannot be completed. The requested operation cannot be performed on a file with a user-mapped selection open'. This happens with any of my files not just one in particular...
Can anyone help solve this please?ELEMENTS 12 AND ELEMENTS 13
Upgraded to 13 Thinking might resolve the issue.
Was working fine up until we had "Tech" come in the office and "up grade some stuff"
then all of a sudden i started getting this message, something happened but i don't have a clue what. -
what should i do when message say the ipad could not be restored. an unknown error occured (2003)
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I am trying to update my Itunes software on a Windows XP system and keep getting an error message saying the update can't locate "itunes.msi" where is that file located?
thanks, JudyThe servers are getting slammed by millions of people wanting to upgrade.. just give it some time, and soon enough you'll have your upgrade.
Maybe you are looking for
-
Content Tracker Reports Query file modification issue - Custom Report
Hi All, I was trying to generate a custom report using Content Tracker. I was successful in doing so. However, I found that sometimes it does not pick up the updated query file of Content Tracker reports. I made a change in my query: from SELECT * FR
-
How to silently install Reader 9.3.1 RPM in RHEL 5.4?
I am running Red Hat Enterprise Linux Server 5.4 (32-bit). I need to install the AdbeRdr9.3-1_i486linux_enu.rpm on multiple machines nearly everyday. Is there a way to install this RPM silently? In other words, accept the license agreement from the c
-
Error opening KMZ files Photoshop CS3 Extended for Windows
I just installed PS CS3 Extended and tried to open a Google KMZ file and received the following error: "Could not complete your request because the file format module cannot parse the file" I also tried creating a new document and insert a new layer
-
How to get the user exits Enhancement no.
Hi All, How to get the following userexit Enhancement no in SMOD transaction code. User Exit: J_1i7_userexit_exinv_addl_data Please help.
-
Does anyone know if Solaris 11's network stack will support ATM?