HT201401 I can't hear others but they can perfectly hear me

So when I place a call, the person on the other end can hear me loud and clear. But I don't hear a thing. If I use earphones, I'm able to hear nice and clear but the moment I take the earpieces off, I don't hear anything again. I don't wanna be walking around with earpieces everywhere. I need help with this please.

Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support

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