HT201401 I just turned off my phone and when I turned it back on it told me to connnect to itunes. I have restored it and I have connected to itunes and I have tried resetting it but it is stuck.

Having trouble with my iphone3. It is stuck after I simply turned it off and turned it back on to get a connect to itunes message. Ive tried connecting to itunes, resetting it, and restoring it. Nothing works! It is still stuck in recovery mode.

Put your phone in DFU mode (search Google for instructions) and restore as NEW device.  If that doesn't work, you've no choice but to bring your phone into Apple for evaluation.
If your phone has been jailbroken, this problem can occur.  In this case, Apple won't even touch the phone and you'll have to buy a new one.

Similar Messages

  • While in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

    while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

    Hi wiesenruth,
    If you are having issues starting up or booting your computer, you may find the following articles helpful:
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  • Deleted a app, reinstalled it then turned off my phone, now it wont turn back on

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    hard reset. hold the home button and the power button for 20 seconds

  • IPhone 4s turns off after a while when I turn on 3G/wifi

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    Hi firaskurdi
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    i go to apple store, they have same technical knowledge with me, ask to change a new board, or buy a new phone. wow...incredible, my iphone was 1.5 years old and never drop to floor before.
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  • Hp pavilion 15 screen turn off for few second when i turn on or off charger

    Hello,
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    View Solution.

    >> It is customary and in this case Necessary for you to provide the exact model of Notebook you have a problem-with. [ There are MANY variations of HP Pavilion 15-T Models, for example. ]
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    >> FYI: always let your BatteryPack run down to it's Lower setting BEFORE you plug-in your AC Adapter/Charger. Charging  any rechargeable BatteryPack at  "mid-charge-levels" causes shorter BatteryPack life...

  • Can any1 PLZ help me with my ipod?????I put my ipod in my pocket on lock, and when I took it out again it said on the display screen ipod is disabled..underneath it,it says connect to itunes ,however it wont let me in or anything..

    can any1 help me out with my ipod touch....I had my ipod in my pocket on lock and when i pulled it out to use it,it had ipod disabled and underneath that it had connect to itunes....unfortunately i am unable to get into my ipod its like locked me out....hope some1 out there can be of help...any advice given is much appreciated 

    The screen is telling you to connect the iPod to your computer and restore via iTunes.  You may have to also place the iPod in recovery mode in ordrer to allow a restore. For recovry mode:
    iPhone and iPod touch: Unable to update or restore
    For information see:
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  • IPHONE photos erased when you turn off the phone

    I have a new IPHONE 3G phone .I can take pictures with the phone which are fine until I turn off the phone. When I turn it on again the photos taken with the IPHONE have disappeared.

    The red arrow on the screen when you hold the top button down for a 3-5 seconds is the Power Off slider, which you move across the screen with your finger. Just pushing the top button momentarily puts the phone to sleep. Either way, the photo should be saved. If the photo is not saved to Photos>Camera Roll (and you are sure you are looking at Camera Roll and not another Photo Album), then you must have a corruption somewhere. If the Restore did not work, the only other option besides taking the phone in to Apple is to do another Restore and don't put anything back in until you try the Camera function, just to rule out the possibility that you are reloading a corruption. I've seen no other posts here about this, but it might be worthwhile to do a search and see.

  • How do we turn off the alert emails when we do a search with find my iphone?

    How do we turn off the alert emails when we do a search with find my iphone?

    You are not talking to Apple on here, we are all fellow users and not Apple employees.  You can comment to Apple by giving feedback at http://www.apple.com/feedback
    What we have heard is this 'feature' was added as a result of the high-profile downloads of celebrity photos from iCloud accounts.

  • I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

    I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

    Hello, Spedellen. 
    Thank you for visiting Apple Support Communities. 
    When experiencing issues restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT4623 I was downloading the new IOS and message could not find Iphone - Now my mhone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work

    I was downloading the new IOS and message could not find Iphone appears in Itunes window - Now my my phone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work

    So when you plug it into your computer, you're not getting a message in iTunes that it has discovered a phone in recovery mode?
    Reboot both the computer and the phone and try again.

  • I would have updates for my phone but they paused like 3/4th of the way.. i would have to turn off my phone just so it could finish.. does that happen to anyone else?

    I would have updates for my phone but they paused like 3/4th of the way.. i would have to turn off my phone just so it could finish.. does that happen to anyone else?

    The easiest thing to do is a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After that, go to the app in question and tap on it. This should restart the download and finish it, as long as you have a solid internet connection.

  • I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.

  • I just went on to an app and I decided to come off a while after so I clicked the button and it kept on coming up with siri so I have to turn off my phone and turn it back on to get to the home ,what's up?

    I just went on to an app and I decided to come off a while after so I clicked the button and it kept on coming up with siri so I have to turn off my phone and turn it back on to get to the home ,what's up?

    Restart the phone

  • The wifi on my iPod is turned off to save battery when not in use. I changed my password, but when I changed it, I must have mistyped it. I cannot restore my iPod, connect it to iTunes, or wipe it, as far as I've tried, and cannot contact Apple, HELP??

    HELP?!?! I'm really frustrated! I tried connecting it to my iTunes on my computer, and it said I have to unlock the device for that to work.... and I don't know the password... :/

    You need to place the iPod in recovery mode first before connecting to iTunes as this will allow you to bypass the passcode.  See this article for instructions on getting the iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • My IPhone 5 will not turn on, I had a new screen I stalled, all working great, the next day I was flying so turn off the phone and since trying to turn back in again,,, I receive many lines of white text stating incorrect shutdown please help

    hhello, please help if you can,,,
    i had a new screen installed, everything working fine, as was using the phone, the next day I was flying so turn off the phone in the usual way...
    oon arrival turned the phone on, received a slow acting black background with the apple sign visual, but never moved from that......... So tried a reset still the same just left looking at the apple sing in the middle if the screen,makes it there for 5 mins but still never turn on completely,,,,,
    again I tried,,,,,, again I tried a reset, then started to received lines of white writing, about 4-5 lines slowly like it was being typed, which stateed INCORRECT SHUTDOWN, ????????? then took out my MacBook air, to connect to ITunes to see whaypt I could do,
    i tunes did not find the phone as would normally so opened ITunes manually, still did not find the Iphone,,,,,
    Any Ideas please, as it is useless stuck in the drawer, I am an apple user, an quite knowledgable having other Iphine 5, IPad air and Mac,,,,, I am stuck,,,,
    PLease Help,my hank you in advance

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

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