HT201401 iCloud Backup

Unable to backup my iPhone 4S to the iCloud - Receive a message, "there was a problem enabling iCloud backup". Also the following message is displayed at the top of storage screen, "iCloud storage details are currently unavailable. Try again later." Verizon had no info/solution. Comments!

Edit > Preferences > Devices.
Select the backup(s) and select "Delete Backup".

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What happens if I click "delete backup" in order to delete the iCloud backups from my sisters phone off my device. Will it delete everything on her phone?

So a while ago when I got my phone I started a new Apple ID account/ iCloud.. Then when my sister got a new iphone I gave her my id to use too. In settings-general-usage it says that my storage is almost full. I then click on manage storage and it shows my phone and my sisters phone and how many gb or whatever. Also it says "last backup failed" and other stuff that's Irrelevant. Now when I click on my sisters phone I have an option to "delete backup" MY QUESTION is if I click the delete backup button will it just delete the iCloud backup off my phone OR will it totally delete everything involving the backup off my sisters phone forever??? Please help! Thank you so much!!!!!

Deleting a backup deletes the backup only from the iCloud storage, not anything on the iPhone.
The iPhone's iCloud backup will be updated at some point - automatically when the iPhone is connected to an available wi-fi network while connected to a power source unless the iCloud backup is turned off on the iPhone.

Why is my iCloud backup for photos 3.3 Gbs but I only have 12 photos in my camera roll?

After purchasing my iPhone 4S I performed a restore from backup that I had from my iPhone 4 (running iOS 4.3.5). Prior to doing this restore, I did not realize that my photos were not being synchronized from my iOS device and saved in that backup. So, the hundreds of photos I had on my iPhone 4 were lost in the transfer to my 4S; but then I noticed something odd. Upon closer inspection of my iCloud backup, my storage usage says my camera roll is taking up 3.3 Gbs of my backup! When I did the backup, I had only taken about 12 pictures on my 4S, there was absolutely no way those photos were taking up 3.3 Gbs of space. I was hoping that after synchronizing with iCloud that I would see all my old photos slowly pour in from the Photo Stream; but to no avail.
Is it possible that my iPhone 4 photos were in fact carried with that restore from backup, but are not showing up in my camera roll? If so, how do I retrieve my photos? So many lost memories!

That's odd. I can't imagine what else would take up so much space.
Have you any other Apps that have downloaded data
.. appdata and settings of apps, "preferences", saved games "levels reached" , and downlaoded stuff that are stored within an app ", for example videodownloading app that has stored content in the iOS are uploaded ..
Apps themself /Books/Music/etc are not uploaded to your personal cloud, they are held back by Apple in the store for future re-downloading options. So this can't also be the culprit.

Why did a game app use my iCloud storage when I have iCloud backup turned off?

I have a game app that I just bought but when I looked in my settings under iCloud>Storage & Backup>Manage Storage then under Documents & Data I noticed that game had used some iCloud space. I have iCloud backup off but in settings>iCloud Documents & Data is on along with few other ones like Contacts, Calendars, Reminders...etc. I'm curios if this game app is using the 5 gigabytes of free space I have that's not even on for backup? What documents & data actually get stored when Documents & Data are turned on? I totally understand the Contacts, Reminders, Bookmarks, Notes, Photostream...etc but somebody explain please what Documents & Data stores. Thanks.
Tommy V.

The weather app that came with my iPhone 4s will sync with my iPod touch 4th generation weather app that it came with also. For example, if I add a city like Las Vegas on my iPhone then when I go to my iPod Touch, Las Vegas will be there as well. Also for example if i restore my iPhone or iPod touch clean, the weather data all appears there. All the cities that I've added for weather are there.

I currently have an iPhone 5, 16gb. I Do Not want to Loose any photos or albums by deleting them from my phone and not backing them up correctly. My iCloud backup is only storing my "Photo Stream" and I can not locate them in iTunes after I sync/Back up.

I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I lost my iPhone device, how can I get my data back on another one without using an iCloud backup just back up on i Tunes, Please Help.

I lost my iPhone device, how can I get my data back on another one without using an iCloud backup just back up on i Tunes, Please Help.??

You can find the backup files and then copy them to a safe place if you are worrying about this.
iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata%, then press Return.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
To quickly access the Application Data folder, click Start, then choose Run. In the search bar, type %appdata%, then click OK.

Unable to restore from my icloud backup

I backed up my 3gs via iCloud and purchased a new 4s. I was expecting to be able to restore from my iCloud backup, but when i tried, it said there was no backup information. I did reset the 3gs before attempting to get the restore started on the 4s. Could that have deleted my backup? I don't think it should have, but I'm not sure why else my iCloud backup is gone. It's screwed me pretty bad. I lost a lot of information!
Help!

I had the same problem, too (but when switching from 4 to 4S).
Reason: The iPhone 4S had firmware 5.0.1, whereas the older iPhone 4 was updated to 5.1 already. The backups are incompatible and hence not shown!!
Solution: First update the 4S to the same (or newer) software version, then restore from the backup.
The update is possible without using iTunes, just update "OTA" ("over the air") from within the iPhone (General -> Settings -> Software update)

If iCloud Backup on; Voice Memos stuck.

Hello Apple People,
Some of my voice memos seem to be stuck.
Seems like they get unstuck if I have iCloud Backup turned off...
For example, if I turn off iCloud backup, then create a voice memo, that latest voice memo will be synced.
However, voice memos created with iCloud Backup on do not get synced into iTunes > iTunes Media > Voice Memos folder.
There is approximately a 20 file gap when I compare the iTunes > iTunes Media > Voice Memos folder to Voice Memos app on my device.
On my own I've tried the following:
Tech Recipies: Voice Memos iPhone to Computer
- Unplug iphone from the computer after the failed sync
- In iTunes, select File –> Library –> Organize Library –> Consolidate files
- Plug in the iphone & sync again
Deleting iTunes Library Files
Creating Alternate/New iTunes Folder
Uninstall/Reinstall iTunes
Recreating iTunes Library
My Device is iPhone 4
Version 5.1.1
PC, Windows Xp
Any ideas on how I can get ALL of the Voice Memos onto my Computer?
Any feedback about his would be greatly appreciated.
Thank you in advance,
Claudia

It only means that you will then automatically be backing up to iCloud instead of automatically backing up to your computer when you sync. No other syncing functions are effected.
Even if you are backing up to iCloud, you can always perform a manual backup to your computer in iTunes by going to the Summary tab of your iTunes sync settings and clicking Back Up Now under Manually Back Up and Restore.
This guide will give you help you decide what backup strategy is best for you: http://support.apple.com/kb/ht5262.

I recently updated my Iphone 5s to ios8 from ios7(.something) and lost all photos, text messages, etc. and then restored it using an old Icloud backup from 2014. I want to change the Icloud backup to one from this year.

Is it possible to do this, and how? My iphone 5s is still restoring currently in the Backup settings and there's an option that says "Stop restoring Iphone" if I tap it, it says "any data that has not been downloaded will not be restored or backed up in the future"... AND I KNOW that if I update my iphone from ios7 to ios8 that it is a big jump and is the reason why I lost everything on it. So please don't tell me that is the answer to my question, because it's not. I am clearly asking if I can change the icloud backup date from 2014 to one from this year. This is because my iphone asked me which backup I want to use to restore my stuff from after the ios8 update. I hope this question isn't too confusing!!

Lyncbane wrote:
This exact same thing happened to me. Please help!
Might be a better idea to look for more current threads that this one which is over a year old.

A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?

Question repeated: A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?
I want to restore from my june 2012 backup because it contains pictures that i lost when my phone broke in september. if anyone could help that would be awesome. thanks

Did you tap "Show older backups" on the Choose Backup screen (see image below)?

I cannot delete my old iphone 4 icloud backup. Message: "This backup cannot be deleted as it is in use"

Yesterday, I used my iphone4 icloud backup for my new iphone5. As the wifi connection was unstable I experienced problems. So I backed up my iphone4 on itunes. I reset my iphone5 and used the itunes backup. I now cannot delete the iphone4 icloud backup. I have turned off "back up" on both phones. I have tried deleting iphone4 back up from iphones, ipad & imac with no success. I have read that you need to wait 48 hours as icloud is still backing up? I cannot backup my iphone5 as there is insufficient storage.

You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

Cannot delete old iPad iCloud backup "because it is in use"

I previously owned an iPad 3 which I sold a few weeks ago. After buying an iPad Air, I restored it from the iPad 3 backup in iTunes, and now I want to delete the iCloud backup of the old iPad 3. However, when trying to delete the iCloud backup I get the popup:
"This backup cannot be deleted because it is in use."
I've tried to delete the iPad 3 iCloud backup both from my iPad Air and on my iPhone 5 devices, but the same popup appear. Worth mention is that after buying the iPad Air, I first tried to set it up from the iPad 3 iCloud backup, but all items wasn't fully restored, so decided to restore the new iPad Air from the iPad 3 backup in iTunes.
Is the anyone who has experience the issue of not being able to delete an old iCloud backup? How can I try to solve it? I've tried to restart my devices and I've also deleted both my iPhone 5 iCloud backup and my new iPad Air backup, but it's still not possible to delete the old iPad 3 backup.

Hi, I'm having the same issue. I found this in the Apple Support page
You'll be notified if a backup is in use.
If you try to delete a backup but get an alert that the backup is in use, wait 48 hours before trying again. A backup is considered in use if it was recently created by another iOS device or is being restored by another iOS device. If you can't delete the backup after 48 hours, contact Apple Support.
Find the full article here: iCloud: Deleting an iCloud backup
Hope this helps.
H

CAN'T DELETE ICLOUD BACKUP.....SAYS IT IS IN USE....

CAN'T DELETE ICLOUD BACKUP.....SAYS IT IS IN USE..
any idea ,I know how to delete a backup on my IPAD AIR BUT THERE IS ONE OLD backup existing and there I get this message......not possible because it is in use
thks

Hi Aaron,
Please wait for up to 72 hours and then try to delete the old backup again.
With kind regards,
David

TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?

You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

HT1414 I have in my ipad icloud backup window open and I can't close and I can't do anything I tried to press OK and nothing happen is freezing

I have in my ipad icloud backup window open and I can't close and I can't do anything I tried to press OK and nothing happen is freezing

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT201401 iCloud Backup

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