HT201401 iphone 3g displays apple logo but wont turn off, or open phone, also isn't recognised on itunes

Need help. My daughter decided to do a factory reset on her 3g and now it wont turn on past apple logo. Also wont reset or reboot. Any ideas

Hi hullcity1966,
Thanks for visiting Apple Support Communities.
See this article for steps that may help with restoring the iPhone:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
All the best,
Jeremy

Similar Messages

  • After a power outage, iPod now displays Apple Logo and wont turn off

    I had my iPod connected to my PC (not on iTunes or Syncing), and when the power went out I unplugged my iPod from the PC and it now displays the apple logo without backlight, then with backlight. I tried resetting, but it only repeats the pattern.

    I'm sorry to hear about your ipod. you could try restoring it.
    http://www.apple.com/support/ipod/five_rs/
    will walk you through the 5 rs including restoring your ipod.
    I hope you still have all your music on the computer. restoring the ipod deletes every thing off the ipod.

  • My iphone 4s keeps flashing the apple logo but wont turn on...

    I've tried pressing the home button and hold key to restart it, ive tried to plug it in to my mac and restart it but it wont even recognise that its connected...
    Just the apple logo flashes and sometimes fades out with a green or blue line through it... What is going on somebody please help me
    This is seriously the 4th iphone i've received this year my first one lasted me 2 years!!

    Do a recovery mode
    http://support.apple.com/kb/HT1808

  • My iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?

    my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?

    You repeat yourself frequently frequently.  Perhaps your iPhone is not charged.
    Too, you might look in the section "More Like This", right over here  ----->

  • HT1430 My iphone does not start normally it starts, shows the apple logo and then turns off again what should i do?

    My Iphone doesnt start normally it turns on, shows the apple logo and then turns off again but only while its charging. Before it turned on completely and i saw the charging tag that it was chraging normall but then it turned off again? I have tried totall reset nothing works! Im lost please help!

    Try this to help
    http://support.apple.com/kb/HT1808

  • My ipod got stuck on an app an wont return to the home screen now it is almost dead but wont turn off what shuld i do?

    my ipod got stuck in an app an now it wont close out, its now almost dead but wont turn off what shuld i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TRIED TO DOWNLOAD SOFTWARE ios7.1.2 TO MY IPAD. iPAD FROZE ON THE APPLE PICTURE AND WONT TURN OFF OR RESPOND AT ALL.

    TRIED TO DOWNLOAD SOFTWARE ios7.1.2 TO MY IPAD. iPAD FROZE ON THE APPLE PICTURE AND WONT TURN OFF OR RESPOND AT ALL. IPAD MAY NEED MORE FREE MEMORY FOR THE NEW SOFTWARE BUT HOW DO I FREE UP MEMORY IF THE IPAD IS FROZEN. CAN THIS BE DONE ON iTUNES OR THE APPLE SITE?

    Took my iPad to the Apple store today and they were able to unfreeze it with a simple forced reset. This is done by pressing the Off button at the same time as you press the button on the front and hold for about 20 seconds. The new software had successfully installed and the iPad had frozen when it was starting up again after install. Not sure why this simple process can't be part of a FAQ page on the Apple site.

  • My iphone 5c is showing the apple logo and wont turn on at all or shut off

    my iPhone 5c is not turning on it shows the apple logo and wont do anything I don't know what to do

    Try restoring the phone using Recovery Mode

  • When i switch my iphone on the apple logo flashes on then off

    when i switch my iphone3 on the apple logo flashes on then off.

    Try leaving it on a charger? Might be low battery life.
    Try a hard reset holding the Home button and sleep/wake button ( The circle button, and button on top)

  • IPhone 3G displays apple logo for a few seconds then reboots (continuously)

    Hi all,
    So far my iPhone has gone from not turning at all to booting with the apple logo for a few seconds, then disappearing. My device will do this over and over again until the battery is dead. When I plug it into my computer, it works completely fine, syncs, restores, etc. The phone will remain powered on after unplugging from my computer, but my screen is unresponsive to touch and occasionally the lcd will become very dark (dimmed)
    My assumption as of right now is that it is a hardware issue, any suggestions or pointers for my next steps? I'm running out of ideas before I give it up and send it to apple

    Hello xtn,
    As paulcb mentioned, try resetting the iPhone. The behavior you've mentioned would be consistent with a stuck Sleep/Power button. However, it is odd that it mounts and works OK with your computer. A physically stuck button would tend to cause the iPhone to repeatedly mount and dismount from iTunes as well.
    One last thing you can try is to restore the iPhone and set it up as a new phone.
    If the issue persists, you may need to have it serviced:
    http://www.apple.com/ca/support/iphone/service/faq/
    Charles H.

  • 3G shows apple logo but wont load FW

    It just keeps showing the apple logo. i cant plug it into a PC or a Mac (with firewire). ive tried rebooting it, loading forced disk mode, and loading diagnoistic mode, but it wont get past the apple phase. the warranty is up so i cant go in and get a new one or have them look at it.
    thanx for all the help

    Im having the same prob with my older ipod that i just recently tried to see if i can fix

  • Got grey screen and Apple Logo but  wont start up

    Out of the blue; my 2008 (1.8Mhz) Mac mini wont boot up and it just stop after showing a grey screen with white Apple logo on it.
    I insert the DVD and ran Apple hardware Testing; strangly the machine passed all the hardware test. I did changed the logic board battery but still no luck! Can anyone help me to resolve this issue  please?

    Mac OS X: Gray screen appears during startup

  • HT201401 iphone stuck on apple logo

    my iphone is stuck on the apple logo ... help!

    If you decide to Restore. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

  • My ipod shows the apple logo but wont fully turn on!!

    I restored all the factory setting and then my ipod turned of. I then lete it sit for a month and just recently charged it and connected it to the computer. If i hold the power button the Apple logo apears for about 15 seconds and then the screen goes black again. If i plug it into my computer the logo appears and shuts off but it doesnt open up on itunes. How do i get my ipod to turn on?

    What happens if you try and connect it to your iTunes in recovery mode and restore it to factory settings?  See this article for instructions on getting your iPod into recovery mode. Make sure not to restore from a backup.
    http://support.apple.com/kb/ht1808
    B-rock

  • What should i do when my iphone 5 keeps turning off and suddenly turns on but freezes until apple logo appears then turn off and on again?

    my iphone 5 suddenly turned off then it turns on by itself then freezes then turns off and on again??????????????? it temporarily works for now but the backlight is flickering. what should I do?

    iriz14 wrote:
    my iphone 5 suddenly turned off then it turns on by itself then freezes then turns off and on again?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

Maybe you are looking for

  • Can I put background fill behind an entire block of text in Pages?

    I am formatting text for an e-book and I would like to highlight several bulleted lists with a light greyscale background. I've tried using paragraph fill, and that gives me exactly the effect that I'm looking for - but leaves blank spaces between th

  • Two F4 helps for a field in a standard screen

    Hi, In an standard transaction, two fields are there and I need to populate one field according to the value of the other. For few values of first field, the second field should populate with values other than from table.  This field is already have

  • CS4: Exporting "lightweight" AVI with chapter marks?

    Prior to CS4, I recall being able to export a "lightweight" AVI file using black video filler and the "Expand Stills" option that would contain chapter marks. You could import this AVI into Encore, where the chapter marks would be recognized, and the

  • Weird data reached in text files

    Hi all, I am seeking for some opinions about a problem I encouter in an experiment. I would very much appreciate your thoughts. There are the well-known programs in the Example Finder: 1. Write binary file - which takes inputs from a sinus wave gener

  • Email Filters and Sent messages

    Love my new Curve 8310 with AT&T, I'm having a problem with setting up email filters, I tried to set them up with my yahoo account and now I recieve a Yahoo Alert msg that states I got a message from someone that I had already set up a filter for NOT