HT201401 iPhone 5's main camera is not working

I have a big problem with my main camera on my iPhone 5. It's not working anymore. Whenever I try to use the main camera, my screen has pink or sometime black color. The camera cannot be used anymore. The front camera is still working (lucky me). Anybody can help??? Thank you s

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
If the issue still exists, take it to Apple.
Keep in mind warranty and support are only valid in the country of origin.

Similar Messages

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    Yes it does, although I wa a minute faster than you. To see if someone is parroting you, or that they just posted at the same time, look at the head of the post and it will show you the data and time of the post and who they were responding to. Looking at that first saves some misinformation in future posting.
    You'll see some posts where there will be 5 posts all in the same minute sometimes. Answer posts late at night and you won't see as many.
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    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  If each of these has been tried and the issue still occurs, the only option left is to take to Apple for evaluation and possible replacement.
    Out of Warranty replacement is $199US.

  • Just bought iphone 5 white, 16gb. camera flash not working even after reseting. please do help

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    Download the Current iOS Version of your iPhone and then Restore it.

  • HT201401 My Iphone 4S camera is not working

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    cheers
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    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Iphone 4 camera flash not working.

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    and what have you done to try and fix the situation?  Have you taken the steps recommended in the User Guide?

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  • Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps but the rear camera is not working, all other apps work perfectly well, how do i resolve this

    Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this

    Double tap Home button and delete Camera app from multitask-list.
    Do a
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    If problem persist, make an appointment with genius bar for evaluation.

  • My iphone 5 camera is not working how can i fix this problem ?

    My iphone 5 camera is not working how can i fix this problem ?

    Have you tried restarting or resetting your iPhone?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

  • Iphone 5 camera is not working soon after I downloaded ios7.  Camera is frozen and shows a blur picture.

    Hi Apple,
    Can you tell me if there's a reason for my camera not working on my iphone 5.
    Soon after downloading ios7 , the camera's front picture has frozen and shows
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    Regards.
    Reggie.

    Hi Patoraffo,
    I understand that you are having issues with the Camera app functioning, I found the following information that may provide a resolution:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Camera is not functioning
    - If the screen shows a closed lens or black image, force quit the Camera app.
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    - Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
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    - Try turning iPhone off and then back on.
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    - If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Thanks,
    Matt M.

  • Camera is not working on iPhone 4S since IOS8 update

    Hi since updating to IOS 8, my camera has not worked on my iphone. I know its the update as the camera works in other apps such as snapchat. When I click on the camera app, the screen just freezes and goes blank. I can occasionally get a picture on video mode, but when I swipe to picture mode I just get a blank screen. Any suggestions? Thanks.

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    Hello friends,
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    I am also getting this problem in between though its not consistent. As iPhone 4S handles background applications, when this problem comes,
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    3) Hold any of the icons to get them wiggling
    4) Then close the camera app by clicking x on the icon.
    5) Now try to open the camera, it shall work.
    Repeat the same whenever you face this problem.Hope this helps
    Thanks.

  • When i connect iphone it is showing camera connetced & not showing in Itunes on my machine

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    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

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