HT201401 iphone is showing a usb plug pointing to itunes logo when i power my iphone on
my iphone is showing a usb plug pointing to itunes logo when i power on my iphone what do i do
connect your phone to iTunes on your computer via USB. Follow instructions in iTunes.
Similar Messages
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IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.
My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.
this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
I am sorry if none of this is helpful for i have no other suggestions. -
I was updating my IOS in iTunes. It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon. When I unplug the iPad from my PC, it goes blank and won't respond.
The restore is not completed. You will have to re-try the restore process again.
Try using this link to re-iniiate the restore.
http://support.apple.com/kb/HT4097 -
My ipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. When I try to plug it in, my computer says that it cannot recognize my device due to malfunction. Tried to reset the ipod twice, but didnt change anything.
- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen
The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.
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I downloaded IOS 7 but my iPad is solid black! It wont show the apple or charging sign! It only shows a usb cable with an iTune logo but that is it! PLEASE HELP ME!!!!!!!!!!!!!!!!
You are in Recovery Mode. Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097 -
My iPhone 4S went into lockup with a screen displaying an image of the USB connector pointing to the iTunes logo. I was traveling and took the phone to the closest Verizon store. The store informed me that I had a brick lock and that only an Apple retail store could unlock the phone. The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. The closest Apple store was 50 miles away in King of Prussia, Pennsylvania. I went to that store three days later (today) to reset the phone before flying out of Philadelphia Intl. Airport. The Apple store personnel were overloaded and not sensitive to my plight. They told me that I would have to make a reservation for a time 2 hours later for tech support. I couldn't do that without missing my flight - out of luck until I get back to Los Angeles. If the Verizon store explanation is true, Apple needs to accommodate 4S and earlier generation users and not force them to upgrade to a $459 iPhone 5S!
villebard wrote:
The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. !
The salesperson at Verizon has no clue what their saying.
My 4S and many of my friends works perfectly fine on IOS 7.3, no issue as all. -
HT1414 Switching on I get an iTunes, blue,circular logo and an usb plug pointing to the logo?
When I try to switch on my iPad I do not receive the usual password window instead I receive an iTunes blue, circular logo in the centre of screen with an USB plug and cable pointing to the logo?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097 -
HT1766 the screen shows a pic of the usb plugging into the itunes logo
the screen is stuck on a pic of usb cord plugging into the itunes logo
That screen is telling you to start iTunes on the computer you normally sync with and then connect your iPad to that computer. Select your iPad in iTunes and follow the prompts to recover your iPad.
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Also do I have to take it to the apple store if it doesn't work when I try again?
You are sure there is not faulty cables or loose ends, right? Because I had this same problem last week when I updated to iOS5 and RecBoot saved the day for me. Is your iTunes uptodate as well.
Also check by using the exit recovery mode, if iTunes is not recognising the iPhone. I am sure you should be able to get past the screen you are on.
Message was edited by: HelunJ -
My phone is just showing a usb cord pointing to itunes
when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.
http://support.apple.com/kb/HT1808 see link.
have you plugged your phone to your PC and see what itunes says, looks like you have to put the phone in recovery mode. -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
after installing software update ,my ipad is not working just showing my usb cable pointing towards iTunes.kindly help me
That is a message telling you to connect your iPad to your computer and launch iTunes. Do it and see what happens. You may need to restore your iPad but first just connect the iPad to the computer and see if iTunes instructs you to finish the update.
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