HT201401 last night my iphone screen all of a sudden was solid blue and now it is black. I put it on the charger and this morning it is totally black. However, I did hear the text message signal go off. When I turned the volume on and off a big white bel

Last night my iphone screen all of a sudden was solid blue and now it is black. I tried turning it on and off. Still nothing appeared on the screen. I put it on the charger and this morning it is totally black. However, when I hit the on and off button, I did hear the text message signal go off. When I turned the volume on and off a big white bell flashed. In the last week, there were some other display problems such as the screen blowing up large. The only way to fix it was to turn off the phone and then turn it back on.
What does all of this mean? It seems like I've had these problems since the iphone 4 upgrade.

just do reset, press home button and power butoon for a while untill you can see apple
gud luck

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HT1212 MY PHONE IS LOCKED MY STEPSON SET UP A ICLOUD ACCOUNT AN NOW HE DOES NOT KNOW THE USERNAME OR PASSWORD AN I HAVE TRIED HOOKING IT UP TO ITUNES AN CAN NOT RESET ANYTHING. WHEN U TURN THE PHONE ON IT SAYS HELLO AN THEN ASK FOR THE STATE AN THE WIRELE

HEY MY PHONE IS LOCKED AND MY STEPSON STEP UP A ICLOUD ACCOUNT AN KNOW HE DOES NOT KNOW THE ICLOUD USERNAME OR PASSWORD. WHEN I TURN THE PHONE ON IT WILL SAY HELLO AN ASK FOR THE STATE AN THE ASK FOR THE INTERNET PASSWORD. THEN IT ASK FOR THE ICLOUD AN THE PASSWORD AN WE DONT KNOW IT TO GET THE PHONE UNLOCKED. I HAVE TRIED HOOKING IT UP TO ITUNES BUT IT DOES NOTHING JUST GOES BACK TO THE SAME SCREEN. SO CAN U PLEASE HELP ME UNLOCK MY PHONE. IVE BEEN THE THE VERIZON STORE AN THE THE APPLE STORE AN THE SAID THEY CANT UNLOCK IT THAT I HAD TO GO ON AN WEBSITE IFORGOT.APPLE.COM AND EXPRESSLANE.APPLE.COM AN WHEN U PULL IT UP YOU DONT KNOW WHAT TO GO ON BECAUSE THERE IS SOME MANY TO CHOOSE FROM SO IT DOESNT HELP ME AT ALL. ITS LIKE THAT ON BOTH WEBSITES THEY FAIL TO TELL U THAT THERE IS ALOT TO CHOOSE FROM. IF THEY WOULD GIVE YOU THE ONE TO GO TO START WITH U WOULDNT BEEN ON THE COMPUTER FOR HOURS AN HOURS AT A TIME.

drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde

HT1807 My iPhone turns off when I turn the GSM radio on.

The iPhone 4 reboots when GSM radio is turned on. You can use it when it's on a charger, but turn off fast when you use the GSM radio.

Basic troubleshooting steps as outlined in the User Guide are restart, reset, restore from backup and finally restore as a new device. If you've tried ALL 4 of these steps and you're still having problems, by all means, bring your phone into an Apple sotre for evaluation.

Stream7 - bluetooth audio streaming goes off when i turn the display off!

I have a hp stream 7 that is connected via bluetooth to my loudspeakers.
Everything is fine until the display turns off or i press the power butten to turn off the display.
When i turn on the display(press power button) the sound starts and play normally.
I can't find any option to turn off this behaviour in w8.1. Can you help?

The microsoft music player that is on the tiles metro section of windows supports music playback when the connected standby is activated. Unfortunatly if you are looking to go any further than this you will need to change over all your power control settings to that of a laptop.
I instructed another user of it in this post here, http://h30434.www3.hp.com/t5/Windows-Tablets/Stream-7-Can-t-Turn-off-screen-without-putting-tablet-i...

Texting should be in landscape when you turn the phone !!!!!!!!!!

texting should be able to go in landscape so the keys are bigger and you can use two hands easier

I agree, and frankly don't understand why this was included from the get-go.
However, in order to get your voice heard, type a well written suggestion to them here:
http://www.apple.com/feedback/iphone.html

HT4061 My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen.

My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen. When I connect my phone to iTunes on my laptop, the only option it gives me is to restore my phone's factory settings. But won't this erase all my photos, contacts, etc? Any suggestions?

It's in recovery mode. You don't have a choice. You have to restore the phone. Anything that was on it is already gone.
If you've been backing up/syncing on a regular basis, you won't lose anything except what's changed since the last backup.

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

If the messages are stored on the device and you can power the device up you can use the application posted at https://community.verizonwireless.com/thread/770529 , the application has a screen capture option and you can use the screen as a guide to install MyBackup from Market or a number of backup apps from Market and then you can run the applications and backup data to your SD Card to restore to the replacement device.

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

Hey i need help my iphone 5 all of a sudden has like an all white border around it and sometimes it has a blank screen what seems to be the problem?

hey i need help my iphone 5 all of a sudden has like an all white border around it and sometimes it has a blank screen what seems to be the problem?

Try turning off the following:
Settings>Mail, Contacts, Calendars>Push>OFF
Settings>Notifications>Mail>Gmail>Notification Center>OFF
Settings>Mail, Contacts, Calendars>Fetch New Data>Off

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

So randomly my ipod crashed and when i turned the ipod on again it was all white and blurred. Part of the screen is up to speed but the other half is slow. Already tried turning it completely off and restoring it on the computer

So randomly my ipod crashed and when i turned the ipod on again it was all white and blurred. Part of the screen is up to speed but the other half is slow. Already tried turning it completely off and restoring it on the computer

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Hello I have a iPhone 5S all of a sudden my music that I have purchased only plays on 1 speaker. I thought it was a bad audio cable so I brought it back to the store. Only to have the same thing happen again. What is going on?

I have a iPhone 5s all of a sudden my music on my iPhone would only ply oit of one speaker in the car. I thought it was the Audio Cable went and brought another Audio Cable and the same thing again. I than plugged my son phone which is a NOTE 3 into the Audio Cable and it started playing fine. I purchase all of my music from the Apple Store and one of the reasons is because I enjoy listening to my phone with my playlist inside my car. Has anyone else experienced this? Apple needs to fix this ASAP or refund me my money back for all the songs I purchased.

If you connect headphones to your 5s do you also hear music on from one side?
If yes get a light and inspect the headphone jack and clean out any dirt/debris/ etc. you find in there.
If that does not fix it you will need to get your iPhone replaceed under your warranty.

Last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

Perform a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If this doesn't help, connect the phone to the charger and leave it for about 30 minutes and see if it comes on. If not, while it is connected try the reset I described first.

TS2755 I can't hear me text message come in if my home screen is locked. I can only hear it if my phone is on any other screen

HELP!!!!!
I can't hear me text message come in if my home screen is locked. I can only hear it if my phone is on any other screen..

Hello Trisha0422
Check to see if Do Not Disturbed is turned on as does not notify with an alert or sound when the screen is locked. Look for the Moon in the upper right hand corner by your battery icon.
Set iPhone to Do Not Disturb
http://support.apple.com/kb/TI6
Regards,
-Norm G.

HT201401 last night my iphone screen all of a sudden was solid blue and now it is black. I put it on the charger and this morning it is totally black. However, I did hear the text message signal go off. When I turned the volume on and off a big white bel

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