HT201401 my earphones are not working on my iphone4 to play, stop or forward to other tracks or answering a call and i know its not the earphones as ive just paid out for a new pair at £27.99 and still wont work anybody got any advice as fed up honestly

anyone can you help my earphones are not working on my iphone4 and i know its not the earphones has just bought new pair and no joy I can not play, stop, forward to different tracks or anything cant answer call nothing end of ideas can anyone help pretty please

Yes there genuine apple earphones I have now blown down jack slot and silly enough I turned my phone off and now it's back on earphones working properly now feeling a wee but silly as such a simple thing got them working.
Thank you guys and I know where to come again if I need any further assistance.
Again thank you everyone

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Thank you for visiting Apple Support Communities.
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https://support.apple.com/kb/TS3406
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HT201401 my earphones are not working on my iphone4 to play, stop or forward to other tracks or answering a call and i know its not the earphones as ive just paid out for a new pair at £27.99 and still wont work anybody got any advice as fed up honestly

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