HT201401 My home button does not respond and the phone will not shut off

Has anyone had a similar problem where the phone will not shut off and the home button does not respond

You should try taking it to the Apple Store and asking for a replacement.
Or you could enable Assistive Touch from Settings>General>Accessibility.

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My home button does'nt work and the screen is unresponsive too.

My home button does'nt work and the screen is unresponsive too.

Try a reset:
Hold the Sleep and Home button down (approximately 10 seconds) until you see the Apple logo.
Note: Data will not be affected.

I dropped my iphone in water and the phone will not turn back on or charge...

I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
Jesus

Hi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe

HT201263 I tried to update software on my i phone 4s and the phone will not restart past the apple logo? The logo keeps flashing up but wont go further.. please help!

I tried to update software on my i phone 4s and the phone will not restart past the apple logo? The logo keeps flashing up but wont go further.. please help!

Place the phone in recovery or DFU mode (search Google) and restore.

HT1414 restoring my iphone 3gs is not completeing and the phone is not working

restoring my iphone 3gs is not completing and my phone is not working i took it to my local phone shop they told me that the new itunes will not fit onto the iphone 3gs, how can i get my phone to work.

If your restore is failing, there could be MANY issues... You may need to restore the phone back to "new phone" during the restore... PAY ATTENTION HERE... You will lose ALL contacts, photos, videos, voice memos, etc... But you will be able to re-add your apps< and music through itunes. that is very last resort though. if that doesnt work, I would look into updateing your phone. Personally I wouldn't get the 5, just because I dont need the additonal size screen... I have the 4S and LOVE it!! but, do some research, and see what you can find on the matter. But it sounds like your headed down hill fast with that phone... May be best just to upgrade and save yourself the frustration...

Trying to activate my 3GS and the phone will not recognise the sim and will not activate

Help Please
I have changed my call plan with my service provider from contract to PAYG and have just tried to upgrade my 3Gs to IOS 5.0.1. I have purchase a iPhone 4 and was using the 3Gs as back up.
I set the phone to factory restore as it was being sluggish and I felt a restore would be the best option. The restore went ahead but the phone will not accept that I have a valid sim in the phone and will not activate stating that the servers cannot activate the phone.
The sim is the new PAYG sim given to me by O2 and I had even arranged for the number to be transferred to the PAYG sim. I am at a loss to understand what has happened as the sim will work fine in an old 8gb Iphone 2g and other mobiles. I have not kept the old contract sim so I am unable to insert that to see if that was the problem.
How can I get my 3Gs acitated and working? Do I need to contact O2 or take the phone to an Apple store. Any advice would be appreciated.

You need a valid micro-sim. to acivate.
IOS: Resolving iPhone activation messages
http://support.apple.com/kb/TS4242

Home button on wifes 2 week old phone will not wake up phone or recognize finger print!!!!

Sounds like she'll be getting a new phone again but wondering if anyone totally reset the phone for a fix.
Thanks.

She can try a reset the touch id http://support.apple.com/kb/HT5883
She can also try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

On "AwaySch.exe is not responding" and Maintenance Manager will not start

This problem is very likely to be caused by the incompatibility of the program Away Manager on T61 with Intel GM965 video chipsets. If this version is installed, the Maintenance Manager will not launch from the ThinkVantage menu.

See also http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit)

My Iphone 4 is not ringing and the phone is not muted or water damage! What can I do?

My phone is not ringing and everything is on and I have checked the settings! I have noticed that when I slide the side button the bell is not showing up! Have I deactivated something?

Update to IOS 6 seems to have switched the mute key and volume ringers off completely
go to. this worked for my Iphone 4
Settings
General
Accesability
Assistive touch switch on.
my iphone on the side is showing mute not on, using the assistive touch ( the white button that appears on your home screen, go to device and switch the mute key to the opposite. on my phone mute on (bell with cross through it, opposite to phone), my phone now rings.

I just bort a secend hand iphone 5 and it said connect to itunes and the phone will not dile out

i there just bort a second hand iphone 5 it will not work it said connect to itunes

Connect it to iTunes
Its in Recovery Mode
Youll be able to restore the phone to factory settings and use it as new- if thats what you'd like

Macbook (4,1) "/" key not working, and the laptop will not stay off.

Yesterday my macbook keyboard and trackpad stopped working suddenly. I was in the middle of something so I plugged in a nearby usb keyboard and mouse and kept working. I shut down my machine and tried to turn it back on. Nothing happened.
An hour later I tried again to power it on. This time it worked, however my "/" key doesn't do anything, and when I shut down the computer it powers right back on.
I bought the laptop in early 2008, early 2009 Apple replaced the top part of the case and the hard disk under warranty. My question is; what are my options for getting this fixed without paying $$$? Will Apple be helpful here since it appears their replacement part is malfunctioning?

Items replaced under warranty repair are typically only covered as far as the original warranty term. Still, I would take it in and have it checked as it sounds like there is either a loose connector or fault in the keyboard assembly.
-Douggo

TS4268 I have a new iphone on a new telephone number but I cannot delete the old one and the phone will not sync with the phone

Has anyone else had the same problem with a new phone and new telephone number?

I would delete all data from the phone and restore as new. I assume the phone is unlocked. Then I would get the SIM card from the carrier I want to use and activate the SIM with the carrier and po my phone number across. After that I would use the SIM card in the phone and activate the phone using iTunes, a computer and the setup assistant that will pop up in iTunes and you should be good to go. I don't know what you did when you got into the trouble you now have.

My iphone 3gs shut off and now wont make it past the apple screen i put it in recovery mode but when i do connect it to my itunes the phone will just shut off and keep going into recoveryt mode its really ******* me off please help!!!

my iphone 3gs died and now it wont make it past the apple logo screen so i put it in recovery mode and hooked it up to my itunes on my home computer now it will say do you want to restore this iphone i click ok but then after it exctracts the software then starts to restore the screen goes black and it shuts off then 10 seconds later it turns back on it wont make it past extracting software please help me im getting really mad plaease help. it wont restore my phone and the error message 1611 come up i dont get it.. also the lock button on my iphone is broken and only works when i squeeze the topo of the iphone together so i cant put it in DFU mode

Here is what you should do turn the device on hold the home button and the power button until the device turn off keep holding and when the device reboots release the power button but hol the home button until it shows the iTunes logo then restore it

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

After I updated my 2 Iphones and one Itopuch the bluetooth on one of the phones and the Itouch will not stay on. When you go to the general settings to turn it on it shows on but the icon disapears when you go to home scree or leave general seetings.

After I updated my two Iphone 4's and my Itouch bluetooth problem occurred on two of the three devices. One of the phones and the itouch will not keep the bluetooth on. When you go to the general settings to turn it on it show on and the icon pops up but as soon as you leave the general settings the icon disappears and will not show up in the home screen. It will not pair with any devices. It will search for and find them but won't pair because the icon will not show up meaning it is off. What can i do to fix this problem that I believe was caused by the update.

Sounds like we have a similar problem. Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine. Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black. I pushed the home button and it worked, went into my texts and all were there. However ever since then the time isn't right, so it can't keep time no matter what I do. The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died. The battery life display at that moment wasn't correct either. Took to Verizon, they couldn't help. Suggested a factory reset, which I did last night and still the same issues! One day I couldn't even text my husband on his iPhone. Just wouldn't work at all. Did everything suggest and still not good. Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days. Very strange, and all on the 5C. What did you do? Is it working now?

HT201401 My home button does not respond and the phone will not shut off

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