HT201401 my i phone 4s don't charge battery and no power ?
my i phone 4s don't charge battery and no power ?
iPhone: hardware troubleshooting http://support.apple.com/kb/TS2802
Similar Messages
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Anonymous UUID:
9C671066-2BC8-E27B-D3A4-D412BE7EE736
Thu Jun 12 14:58:27 2014
panic(cpu 7 caller 0xffffff8009adbf5e): Kernel trap at 0xffffff8009ad0c2f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000002a6696f0, CR3: 0x000000000569b072, CR4: 0x00000000001606e0
RAX: 0x0000003a003a5000, RBX: 0x00000000000000bc, RCX: 0xffffff802d5978a0, RDX: 0x0000000000000000
RSP: 0xffffff81ffbe36a0, RBP: 0xffffff81ffbe36f0, RSI: 0xffffff81ffbe373f, RDI: 0x000000002a6696f0
R8: 0x000000000000001f, R9: 0x000000000000003a, R10: 0x0000000000002000, R11: 0x0000000000000054
R12: 0xffffff802df33016, R13: 0x000000000000005e, R14: 0xffffff81ffbe3720, R15: 0x000000008a3009e3
RFL: 0x0000000000010206, RIP: 0xffffff8009ad0c2f, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000002a6696f0, Error code: 0x0000000000000000, Fault CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff81ffbe3330 : 0xffffff8009a22fa9
0xffffff81ffbe33b0 : 0xffffff8009adbf5e
0xffffff81ffbe3580 : 0xffffff8009af3456
0xffffff81ffbe35a0 : 0xffffff8009ad0c2f
0xffffff81ffbe36f0 : 0xffffff8009d59cc7
0xffffff81ffbe37d0 : 0xffffff8009d5dddf
0xffffff81ffbe3940 : 0xffffff8009d91ad5
0xffffff81ffbe3a20 : 0xffffff8009d5d878
0xffffff81ffbe3bb0 : 0xffffff8009d56b4f
0xffffff81ffbe3da0 : 0xffffff8009bff9ec
0xffffff81ffbe3e50 : 0xffffff8009bed716
0xffffff81ffbe3f50 : 0xffffff8009e40653
0xffffff81ffbe3fb0 : 0xffffff8009af3c56
BSD process name corresponding to current thread: Finder
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 2181678285632
last loaded kext at 1832834109366: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f8bea9000, size 49152)
last unloaded kext at 334019743612: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f8bea9000, size 57344)
loaded kexts:
com.avg.Antivirus.OnAccess.kext
14.0
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.ntfs
3.11
com.apple.driver.AGPM
100.14.15
com.apple.driver.X86PlatformShim
1.0.0
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.GeForce
8.2.6
com.apple.driver.AppleHDA
2.6.1f2
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleIntelHD4000Graphics
8.2.6
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri
8.2.6
com.apple.driver.AppleMuxControl
3.5.26
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleUSBXHCI
677.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.iokit.IOAcceleratorFamily
98.20
com.apple.nvidia.driver.NVDAGK100Hal
8.2.6
com.apple.nvidia.driver.NVDAResman
8.2.6
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.iokit.IOAcceleratorFamily2
98.20
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleGraphicsControl
3.5.26
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HGST HTS541010A9E680, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB to ATA/ATAPI bridge
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Here is what the report said about the crash. I have not been streeming any videos online or any thing else that is graph intense.
Here are my specks:
Intel i7 2.3
Maverick 10.9.3
Ram 16gb
hd 1tb
graphic Nvidia GeForce Gt 650m 512mbRestart your Mac after uninstalling the a/v software. A/V software is invasive and sometimes hard to uninstall.
If your Mac stil generates a kernel panic, backup your important data then reformat (erase) the disk and restore using OS X Recovery -
hey buddy.i put my i phone 5 s for charge but suddenly it power off,now i try to power on but it wouldn't. please buddy i don't know what happened to my i phone .help me to figure out
Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot.
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This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide -
My phone is lost. When I use "find my phone", it says that my phone is "offline". It has a charged battery and I hadn't turned it off. When I call my number it immediately goes to the voice mail. Does that mean someone has found it and turned it off? What should I be doing. I have used icloud to lock and send a message to my phone but if it is offline does that do anything? HELP!!
Welcome to the Apple Community.
It may be that someone has turned it off or it may be that it has been lost in an area where there is no reception. The best thing that you can do, is contact your provider and let them know that you have lost your phone, and change your iCloud password at My Apple ID -
My I phone 4 ran out of battery and doesn't turn on.
My I phone 4 ran out of battery and doesn't turn on. I did bring it to a repair shop and even after changing the tip and the battery it still doesn't work. Any help would be loved because I have 3 years of data in it. cheers
Plug your iPhone into a wall charger. Usually letting it charge for 15-30 minutes is enough for the screen to turn on.
However, if the battery has been drained for a long time, you may want to wait a few hours to let the battery charge. -
my ipod shows charging battery and then when i put on charge, the apple screen appears and it gets stuck there, please provide soultion
Sorry, difficult to make any sense of your post.
What is happening when
my ipod shows charging battery?
Are you playing the iPod or charging the iPod
Is the iPod connected to the PC
when i put on charge,
How do you put on charge? -
http://www.youtube.com/watch?v=rY_WU8WadXE
Did you perform a battery pull afterwards?
With the phone POWERED ON, remove the battery for 15-30 seconds, then reinsert and wait for the phone to completely reboot.
"Cats may taste like chicken, but they have more bones than rabbits."
Blackberry 101
Tips & Tricks
Videos to learn from on youtube -
MP3 Player (Zen Micro)won't recognize fully charged battery and won't recognize compu
Hi All,
Just wondering if anyone has any ideas for me. I can not download the new firmware until I can get the computer to stay connected to the MP3 Player long enough. The only way I can use the MP3 Player is if it is plugged into the wall. Any ideas of why the MP3 Player will not recognize the fully charged battery?
Thank you?
Kukmeri?Is it possible that your battery might be worn out or defecti've? If a fully charged battery only lasts a very short period, there would either be a problem with the player cutting off at the incorrect voltage or the battery itself is not capable of holding much of a charge.
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Hi
Im currently doing a project using LabVIEW and myDAQ where i have to use the solar cell to charge the battery and turn on the load ( LED) when there is light
and once the the solar cell is unable to detect the light , the battery will power the load instead of the solar cell
i am having some problems with labview programing ( unable to work )
Does anyone has something similar that i could reference to ?
ThanksGood to see that you found the LabVIEW forum, but you have not added any more information than what you posted on the Reddit LabVIEW forum.
The people here will also need more information about what is not working, be as specific as possible. I will also repeat that you can replace the inputs with controls and the outputs to indicators so you have more control over the code to test it. Then introduce the real IO when you have the code working like you want it to.
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I have 2 nx6325s.one has developed a fault where with the charger plugged in the charging led flashs once green then goes solid amber with or without the battery connected.The laptop wont power on.The charger and battery are both good as tested on the other laptop.I suspect a component in the charging circuit has gone faulty.Would any one know which component I should look at and what to measure.
Thanks>If I remove the battery the laptop will not power on either and only when using a fully charged battery will the laptop power up. The battery icon shows it to be charging only briefly when I plug in. I've even tried another AC charger even though mine is good (tested) and also tested with another battery to no avail.
Indeed, it sounds like something wrong on the motherboard it could be related to power supply electronic which is placed on the board power problems can be related to faulty RAM modules too so maybe you should check the RAM firstly remove one single module and try to power up the unit using one module in different slots
Otherwise you would need help from a notebook technician... ;( -
I have an iPhone 4 . Just last night it was asking me to update my system. So I did now my phone won't turn on or do anything all it does is show a picture of the charger and a iTunes . Please help
Hi Alljays2002,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, first try to reset it:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If you are not able to reset the iPhone or it returns to the "connect to iTunes" screen, you may need to restore your iPhone using the steps found here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy -
HT201401 MY NEW PHONE WILL NOT WORK UNLESS CONNECTED TO THE POWER SOURCE
My iphone 4 has been faulty since getting it on contract with 3mobile in jan. The phone will work when plugged into a power source but not otherwise. I have contacted apple and followed their inistructions but still not working. Some one has told me it sounds like the charger connection within the phone does anyone else have this problem ??? i am losing patience with both apple and 3 now
1. Try doing a hard reset while connected to the adapter:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve the issue, backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn -
Last summer i'm running it was hot and when I arrived home my Ipod play ok music.
The next day I take on my Ipod but it doesn't play music. I thinked that the battery was empty. After 2 hours charging I take on my Ipod and it doesn't play music.Take a look down the headphone jack, if its pink at the bottom you may have water damage... This is commonly caused by sweat. Sweat has plenty of salt that can short curuit your ipod. Unfortunately Apple won't help you out with this (it happened to me). Check out h2ofriendly for a waterproof pod if you plan on running in the heat.
Something you could try is turning it off then washing it with DI water which won't conduct electricity, then dry it in the sun. This may remove some of the Salt. But if the water label isn't pink and you are under warranty, just take it to Apple. -
iTunes says that it's in Recovery Mode but when attempting to restore my iPod, I cannot connect to the update server via iTunes even though there are no problems with my Internet connection. Please help me!
This "There is an exclamation point that pops up by my device sign; when I click on it iTunes says the file "cannot be read." " means there is a prob;lem with the song file. Delete and reimport/redownload.
For apps crashing:
Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
- Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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