HT201401 my iphone has a frozen screen and it does not turn off to reset. what do I do?
My iphone has a frozen screen. It will not turn off to reset. What can I do?
Press and hold the Home and Power buttons for 15-20 seconds until the white Apple logo appears to reset the device.
Similar Messages
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hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?
saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money. -
My daughter was playing a game on my husbands phone and it froze on her. The screen displayed the turnoff slide bar or cancel, he tried to hit cancel and it did nothing, so he slid the slide to turn off. when he did that he proceeded to turn off, but never completely shut off, and now the phone will do nothing! I have tried restoring and also hooking up to itunes. i do not know what to do in this situation. any help would be greatly appreciated. i dont know if there is a way to take the back off to remove the battery. if you could give me some information that would be great. thank you
Try a reset by pressing and holding the Power and Home buttons for 15-20 seconds until the white Apple logo appears.
Was the battery replaced by Apple or an authorized repair facility? If not, and any warranty existed, that warranty is now void. -
My iPhone 4s is frozen and it will not turn off...What do I do?
My IPhone 4s is frozen on the black screen with the little white loading wheel. The wheel is not moving either. I tried to turn my phone off and plug it into its charger but notning is working and I just got the phone 2 days ago. HELP what do I do
My phone is frozen too and holding the on/off button and home button isn't working.
eta - it eventually worked - after a few tries yay
Message was edited by: jenniferfromburbank -
I am not able to open any app on my iphone. While i'm trying to open an app it just shake the screen and it does not open and remains in the same screen. It worked fine until I charged the phone this evening. After that suddenly I'm facing this. Please can anyone help me to recover this issue? pls!
This is covered in the basics section.
A restore loses nothing.
A restore does. If you are using the iphone as designed, then everything should be on your computer. -
n the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?
Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!
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Apple 10.7 lion - macbook does not turn off when plugged in. I put the laptop on "sleep" or close the screen and the computer stays on and stays hot! This has been happening ever since the upgrade to Lion! Is there any way to fix this? FIX THIS!!! MY MACBOOK GETS TOO HOT WHEN I CLOSE THE SCREEN BECAUSE OF THIS ISSUE!!!! FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!! This only happens when it is plugged in!!!!! Any way to fix this? Help.. :-( Please!!!!!!!! The light stays solid when plugged in on sleep mode!!! This *****. Help..
I figured it out! I don't fully understand why, but when I uninstall ESPOINAGE 2 from my laptop, sleep works fine now.. Weird!
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My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.
Then you should try restoring the iOS software next. Read this and pay attention to the last part of the article that describes recovery mode, you may have to restore your iPad that way.
iTunes: Restoring iOS software - Support - Apple -
ipad is frozen. game i was playing shows small in center of screen. does not turn off. siri says not connected to internet, but i cannot get ipad to do anything...frozen.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My iPod touch is frozen and it will not turn off or anything. What do I do?
My iPod touch is frozen and it will not turn off or anything. What do I do?
I DON'T KNOW WHAT TO DO, PLEASE HELLP ME!!!!!
I need help!!!If not successful, try the remainder of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
iCloud and my iPhone sync okay but my second Mac does not sync with iCloud. What's wrong?
Check your settings in System Preferences > iCloud
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Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!
- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store. -
How do I remove music from my iphone 5? Un-checking and syncing does not work.
How do I remove music from my iphone 5? Un-checking and syncing does not work.
Hello mail4bru,
I read your post, and it sounds as though you'd like to learn more about iTunes syncing. I have linked to an article that will instruct you on that:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
iPod nano version 6: random turn off, volume controls don't work, does not turn off, skip does not work. Two years old! Next version of nano has no clip and same amount of storage. I do not want to give up my version 6!
Make a Genius Bar appointment at your nearest Apple Store and pay $75 USD for an out-of-warranty replacement.
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My ipad does not turn off...i tried pressing the slep/wake button and home button for more than 10 secs but nothing hapened. Also, the screen is not rotating on portrait and landscape views...
While this could potentially be a hardwar issue:
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
If the reset doesn't work, you may need to consider restoring the iPad to factory settings
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