HT201401 my iphone will not boot up with 02 simm in itune can only make emergency calls done factory reset still not working

The sim card inserted in this iphone does not appear to be supported
only compatible sim cards from a supported carrier may be used to activate iphone
please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card

So have you done as the message advises and visited a store to get a replacement SIM?
Did you purchase the phone on a contract with O2 or with another provider?

Similar Messages

  • I can only make emergency calls from my iphone 4. How do I fix this? Not tech savvy in the slightest !!

    I've just recently bought a white iphone formy daughter and am trying to put my sim into her old one but can only make emergency calls.  How do I get round this?  Not tech savvy at all as you can probably gather.  Thanks

    Did you connect your iPhone to the computer and sync it with iTunes? You will need the internet as well as Apple will unlock your iPhone over the internet via iTunes. Let us know if this helps.

  • My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

    My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

    Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
    I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

  • I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

    I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

    Just a thought, but maybe consider returning the device.  Seems it might be a bit too complicated for you.

  • I have iPhone 3G, iTunes 10.5, offered to upgrade the version of the phone, after which you can only make emergency calls. Help! ! ! I'm in a panic!

    Yesterday iTunes 10.5 offered to upgrade the iPhone 3G to the version of I don't know, most likely to the new. After that, the screen of the cable and the icon iTunes, you can only dial emergency calls. What to do? How to get back to the previous version, or at least to do so would the phone began to work? I'm from Russia, so you need the Russian version. Help please! Describe all of the items what to do... I'm in a panic!

    Sounds like this was a hacked iPhone...hacked to unlock it so you could use it where you live. One of the big downsides to hacking an iPhone, to unlock it, is that updating software or restoring the phone will re-lock it to the carrier it was originally locked to. This appears to be what has happened to you. You have two choices to fix things: 1. Get the phone officially unlocked, or 2. Re-hack it to unlock it(sorry, can't be discussed here). Good luck.

  • I connected to itunes on my computer to and i updated my iphone and now the SIM is not recognised so I can only make emergency calls

    iTunes offered to update my old iphone to version 3. something and now the phone doesn't work because it says the SIM is incompatible.
    This is the sane SIM that was working fine before the update.
    I even uploaded some photos.
    How can i get back the old version of iphone software so that it accepts my SIM

    The original owner has a new iphone and he gave me this one. All we did was put my SIM card in and it worked; I'm sure he didn't have to hack it to unlock it. He just had this old phone lying around.
    How can he authorise unlocking it if he doesn't have the same SIM anymore -he'smoved countries a few times.

  • Cannot get iphone 4 working...can only make emergency calls!

    i got the phone in the mail earlier today from my step mom, she had cancelled her contract with at&t and was 2 weeks past the return date so she gave me the phone. i got a new SIM card and went to go set up with a at&t representative. the lady tells me that i need to sync the phone up with the itunes in order to get it going so i can make calls. i downloaded the latest version of itunes and my pc is up to date with windows 7. i CANNOT connect to itunes store through itunes. i have full internet access and there is no firewall blocking itunes from working properly. i need to make calls, this phone is for business use and i have no phone hooked up now. my blackberry is disconnected and i cannot connect the iphone and apple support center is now closed.
    i noticed before, when i switched usb ports, that the device manager will not fully install all software for the device (phone). what can i possibly do? i need to make calls for business. again, i cannot get past the 'emergency calls only' screen, i have full internet access, no firewalls blocking itunes, no other phone in the house, apple is closed, and im screwed.
    is there a driver i need to download and install? i cant even call at&t to restore my blackberry because i have no phone now! the main screen on the iphone4 has the itunes logo and the power cord pointing to it. the device simply wont read on itunes and the only option i have with it on itunes is to eject. i know once i can 'restore' i'll be fine and able to sync up eventually, but why wont it read the device and why wont it connect to itunes, even with using my ID and password??
    someone please help me soon because im about to lose my mind!
    thanks in advance!

    under devices is the iphone and the only option is 'eject' i cannot restore or sync anything. the only sync option i have is to sync the computer's history.

  • HT4061 my iphone says "iphone is disabled". i can receive calls but can only make emergency calls.help plz

    going nuts. thought i had a great deal. bought a iphone at a flea market for 35 dollars . got a sim from straight talk and a monthly service . got old number from my tracfone transfered to the iphone, but phone says it is disabled and i cant call anything but emergency numbers. my friends can call in but i cant call out or use apps .

    It might have been reported stolen and remotely disabled. You can try booting into recovery mode and then connecting to iTunes:
    http://osxdaily.com/2011/01/08/iphone-recovery-mode/

  • I have one iPhone 8GB. after making upgrade of iTunes and software of iPhone, it's impossible to use the iPhone. There's no service! doesn't acept the code PIN! it only make emergency calls and the image in the phone is to conect to iTunes.What can i do?

    I have one iPhone 8GB. After making un upgrade of iTunes and software of iPhone, it's impossible to use it. There's no service! doesn't acept PIN code! it only makes emergency calls and the image in the iPhone is the sign to connect to iTunes. What can i do to solve it?

    Where are you and where did you get the phone.  This sounds like a classic symptom of someone who bought an iPhone that originated in the U.S. which was then hacked so it would run on a carrier network other than AT&T... Then, when updating the phone, it becare re-locked to AT&T.
    If that's what happened, you now own a paperweight. AT&T will NOT unlock them for any reason.
    If this isn't the case, please clarify where you are, what carrier you have and where you got the phone so we can begin troubleshooting.

  • I can only make the call on the third try, I can not hear the ringer

    I can only make the call on the third try, I can not hear the ringer

    Hi stig68,
    If you are having grouping issues with compilation albums in iTunes, you may find the following article helpful:
    Apple Support: Why aren't songs with the same album art grouped together?
    http://support.apple.com/kb/TS1468
    Regards,
    - Brenden

  • TS4079 I can only make international calls with siri, not local calls

    I live in Burundi, with the country code +257. I can make calls to the US, Canada and Europe but I can't make local calls. I have tried all the troubleshooting tips and tricks, checked my settings etc. Any ideas?

    You also posted this on an iPhone forum. Not sure why you posted it here on an iPad forum.

  • I am traveling to Italy from U.S. and bought American Tourister Worldwide Adaptor Plug for my iPhone 5 andiPad 2. The instructions saying is not for use with grounded plugs and can only be connected with non-grounding circuits. Will this adaptor work?

    I am traveling to Italy and bought an American Tourister Worldwide Adaptor a plug for my iPhone 5 and iPad 2. The instructions say it is not for grounding use and not for use with grounded plugs. Will this work?

    That adaptor should work.

  • HT1414 My iphone 4s has developed an invalid sim message I can't make any calls or recieve any at present

    My Iphone 4s has developed a fault invalis sim any help out there how to fix this

    Did you already check this article for more information?
    Update your iPhone to the latest version of iOS.
    Toggle Airplane mode On and Off.
    Try turning iPhone off and then on again.
    Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
    Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
    Restore the iPhone.
    If you still are unable to resolve this issue, contact Apple support for further assistance.
    copied from Troubleshooting iPhone hardware

  • I just got a new iphone 3g. my phone is locked and only allows emergency calls. i tried to restore it but its still locked. what do i need to do?????

    i just got a iphone 3G. i plugged my phone up to itunes last nightt and it locked it. on the front screen it says plug into itunes and i can only make emergency calls. i put my sim card in there and it said no service. what do i need to do to unlock my phone????

    Ask the Verizon store to exchange your iPhone for a different iPhone 4.
    UPDATE - Sure, try ckuan's solution first.  Then use mine if that fails.
    Message was edited by: sberman

  • MBP will not boot up with USB devices connected

    I have a late 2010 MBP 15 10.7.2 that will no longer boot up if any USB devices are attached. A dongle, a hub, anything. It goes to the gray screen and stays there. Disconnecting all USB devices the MBP will boot up. Then connecting the USB devices they work. It just will not boot up with anything connected to the USB ports. I have reset PRAM, SMC and fixed disk permissions. Made sure login items are ok, and start up disk is correct. I cant really say when the problem started as it worked fine before, maybe on 10.7.1? Not sure.
    Any suggestions for a fix?

    I re-installed the 10.7.2 combo. It booted up with a non powered usb 4 port hub but it disabled it. Plugging it out then in again and it works. Looks like the USB firmware has changed somehow in 10.7.2, The hub works on PC's at work no problem, and it worked on the MBP without issue previously. Its not just the non powered hub its a powered hub, and other devices.
    Any solutions?

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