HT201401 MY NEW PHONE WILL NOT WORK UNLESS CONNECTED TO THE POWER SOURCE

My iphone 4 has been faulty since getting it on contract with 3mobile in jan. The phone will work when plugged into a power source but not otherwise. I have contacted apple and followed their inistructions but still not working. Some one has told me it sounds like the charger connection within the phone does anyone else have this problem ??? i am losing patience with both apple and 3 now

1. Try doing a hard reset while connected to the adapter:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve the issue, backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn

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HT201401 MY NEW PHONE WILL NOT WORK UNLESS CONNECTED TO THE POWER SOURCE

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