HT201401 my passcode was tried so many times that now it says it is disabled and needs to be connected to itunes and so i did that and it is still disabled and i don't know what to do
when I connected the phone to itunes it says that the phone cannot be synced to itunes because it is protected by a passcode and i need to put the passcode in but the phone is disabled and doesn't give me the option to enter the passcode
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into Recovery Mode & restore as a new device.
Similar Messages
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I have recently baught a iTunes gift card and I try to type in the code and it says it's invalid and I don't know what to do? Could anyone help?
No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/ -
How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.
So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases -
I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"
iMac, iOS 6HI,
If your old version of iTunes is still working - then I sugest you stick with that.
iTunes 11 is a lousy update - It will not retain your playlists, you can't find and delete duplicates... and a whole arry of oyher issues. (have a look around this forum to see how many issues IT11 gives people)
Just a friendly advise and warning :-) -
When making a photo book, my iPhoto freezes during uploading the book to the storey. I have attempted this 4 times now and I don't know what to do! I know the file size is massive due quantity of large image files, but I don't want to reduce the image file size and compromise quality in the book. How can I get past this?
My macbook air is os x 10.9, using iPhoto 11 9.5 (902.7).Try Old Toad's solution here: See Re: iphoto : upload impossible to print a book
Try to boot into Safe Mode and order this way, or sign into a different user account and try to order as a different user.
Léonie -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
My Mac Pro all of a sudden would not turn on. It beebs 3 times, pauses, and then does it again. I don't think I have downloaded anything recently and I don't know what to do!
3 beeps usually means a Ram problem, have you added or removed Ram recently?
And I will assume that you do not have a Mac Pro, but that you have a portable, a MacBook Pro. -
I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?
have you contacted the developers of the games to let them know?
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i have a ipod and the passcode was entered to many times it is tellin me to connect to itunes but when i connected it to itunes it says the ipod is locked so it cant do anything until it is unlocked
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My itunes was working and I don't know what happened but I cannot re-install it again.
My itunes was working and I don't know what happened but I cannot re-install it again.
Do you get an error message when you try to reinstall iTunes? If so, what does it say? (Precise text, please.)
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I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
My ipod touch 2nd generation 8gb wont turn on, i was on my way to my next class at school and it just randomly shut off, its been off ever sense and i don't know whats wrong, it had a good charge and i don't know what to do please help me.
Try here:
iOS: Not responding or does not turn on -
Hi...so ehmm... my password for my iPad 2 was in Greek...and I forgot to change it when I downloaded iOS 7.... so when I openned my iPad it wanted my password but...it hadn't greek keyboard...and I don't know what to do! Pleaseee help me!!!
no you can't as iTunes requires you to go to the iPad and turn OFF find my iPhone
which you can't do as there is no greek keyboard to sign on with
in other words
NO greek keyboard -
requires the greek keyboard to resolve
well done Apple -
My itunes said that my it failed to read my ipod. I have followed the following instructions and redid them plenty of times and I don't know what to do.
Hi Hanhia,
Thanks for visiting Apple Support Communities.
Be sure to try all of the troubleshooting steps in this article if your iPod is not recognized by iTunes:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Cheers,
Jeremy -
Every time I open the app injustice my iPod gives me a message that says: " Warning, this device is not officially supported. You may experience low performance and instability." I have never jail broken my iPod and I don't know what's wrong. Ideas?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
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