HT201401 My side buttons will not move volume. I have had power on and off. Sometimes it will work,sometimes not.

My volume buttons sometime work,but mostly not. I have went to sounds and turned the change with buttons off and on many times.I have turned phone power off and on many times. I have turned the orange button on the side on and off.When I try to play I Tunes,nothing. When I play solataire,I can,t hear the cards shuffle.

You haven't tried a reset? hold down power and home buttons together until the Apple logo is displayed. No data or settings are lost, and cures 99% of all known problems.  

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