HT201401 No sound when receiving message or phone call - worked previously

For 2 years my phone has worked fine but now I am not receiving any sound to notify me of phone calls or messages. I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.

Pl8gal wrote:
...  I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.
Have you checked the Mute switch on the side...
iPhone User Guide (For iOS 6 Software)
By the way... your Tag states you have iOS 6.1.4
This is Only compatible with the iPhone 5.

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