HT201401 No sound when receiving message or phone call - worked previously
For 2 years my phone has worked fine but now I am not receiving any sound to notify me of phone calls or messages. I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.
Pl8gal wrote:
... I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.
Have you checked the Mute switch on the side...
iPhone User Guide (For iOS 6 Software)
By the way... your Tag states you have iOS 6.1.4
This is Only compatible with the iPhone 5.
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Hey Jdkmal!
I have an article for you that can help you troubleshoot this issue with your sound in your iPhone:
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http://support.apple.com/kb/ts5180
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So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the phone using iTunes on my laptop and checked all the volumes are turned up and the button at the left hand Side of the phone is in the correct position.
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Hello LEC2,
Thanks for using Apple Support Communities.
I would first check to make sure that your sound options for your alert tones is set correctly. Please look at the following link for more information:
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http://help.apple.com/iphone/7/#/iph3dd62d95
If that doesn't resolve the issue, also take a look at this link:
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http://support.apple.com/kb/HT5800
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No or low sound when receiving a text. Volume is fine for incoming phone calls.
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Hello LEC2,
Thanks for using Apple Support Communities.
I would first check to make sure that your sound options for your alert tones is set correctly. Please look at the following link for more information:
Sounds and silence - iPhone
http://help.apple.com/iphone/7/#/iph3dd62d95
If that doesn't resolve the issue, also take a look at this link:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Take care,
Alex H. -
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
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