HT201401 no sounds when receiving messages emails phone clls

am receiving no sound alerts either outgoing or incoming. Any help gratefully received

Is the device on mute?  Check the switch above the volume controls on the side of the device.  If you see a red dot, it's on mute.
Otherwise, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

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    For 2 years my phone has worked fine but now I am not receiving any sound to notify me of phone calls or messages. I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.

    Pl8gal wrote:
    ...  I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.
    Have you checked the Mute switch on the side...
    iPhone User Guide (For iOS 6 Software)
    By the way... your Tag states you have iOS 6.1.4
    This is Only compatible with the iPhone 5.

  • HT1688 No sound when receiving messages

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    Hey Jdkmal!
    I have an article for you that can help you troubleshoot this issue with your sound in your iPhone:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Thanks for coming to the Apple Support Communities!
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    Braden

  • Corrupt sms text audio text that keeps sounding when receiving texts and phone calls

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    please read this article from the public knowledge base:
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    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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    This sounds like a well-known problem which has been discussed over in the Mail discussions for quite a long time.
    http://discussions.apple.com/forum.jspa?forumID=1338
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  • IPhone making strange sound when receive all types of message.

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  • HT201401 After updating no sound when receiving a text.  All sound choices just vibrate.

    After updating iphone no sound when receiving texts.  All choices only vibrate.  Also no volume bar for music.

    Hello LEC2,
    Thanks for using Apple Support Communities.
    I would first check to make sure that your sound options for your alert tones is set correctly.  Please look at the following link for more information:
    Sounds and silence - iPhone
    http://help.apple.com/iphone/7/#/iph3dd62d95
    If that doesn't resolve the issue, also take a look at this link:
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    http://support.apple.com/kb/HT5800
    Take care,
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  • No or low sound when receiving a text. Volume is fine for incoming phone calls.

    After the latest software update, I can not hear any sound when receiving a text. However I can hear sound when I receive a call.

    Hello LEC2,
    Thanks for using Apple Support Communities.
    I would first check to make sure that your sound options for your alert tones is set correctly.  Please look at the following link for more information:
    Sounds and silence - iPhone
    http://help.apple.com/iphone/7/#/iph3dd62d95
    If that doesn't resolve the issue, also take a look at this link:
    iOS: Understanding sounds, ringtones, and alerts
    http://support.apple.com/kb/HT5800
    Take care,
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  • HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call  have checked all the settings and sounds any suggestions

    FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

    Using FaceTime http://support.apple.com/kb/ht4319
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    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
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    http://support.apple.com/kb/TS4268
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    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
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  • TS2755 No sound when receiving txts...

    I have noticed after the last two updates I have no sound when receiving my txt messages.
    Not sure if I have done something wrong...
    Thankful for any help...

    No, you can't get rid of the sending sound.
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  • Notification center does not play sound when receiving notifications.

    Why my new ipad Notification center does not play sound when receiving notifications.

    Settings>Notifications .... Did you set up the various apps to receive notifications?
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    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
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    http://support.apple.com/kb/HT4085

  • N78: disable sounds when turning on/off phone.

    Hi, is there a way to disable sounds when turning on/off phone, even when on normal profile?
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    Go to Solution.

    yes, turned "Warning Tones: off" "Keypad Tones: off" This would make the starting up "SILENT" and when you turning the phone off it will also be "SILENT". This can be done to any Profile of your liking. I put mine to "New Profile" and use that profile as my daily profile.
    Hope this help you bud. If it does help please Kidou! me
    Message Edited by maxximuscool on 14-Oct-2009 12:20 PM
    2B || !2B N900 1S TH3 F0N3 4 M3
    Please Kudos! me. To show your Appreciation

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    I updated the software for my iPhone 4 from 6.0 to 7.1.2 and now pictures (contact picture/picture ID's) no longer appear (take up the entire screen) when receiving or making phone calls.  They only show in a small circle which is not convenient at all.  How do I fix this, please?

    You are welcome. I have seen numerous posts on this subject, so I suspect you are correct. It doesn't seem like a welcome change. You can send feedback to Apple at http://www.apple.com/feedback/iphone.html

  • Script for no sound when receiving spam

    Hi there, I'm looking for a script for Apple Mail that shuts off sound when a message that's labeled as spam comes in. I have several e-mail accounts running in Apple Mail. It happens often that while checking for new mail only spam comes in. It would be great if the notification stays silent in that case. Any ideas? TIA.

    EITHER YOUR RINGER IS NOT ON OR YOU HAVE GONE INTO SETTINGS AND TURNED SOUNDS DOWN THERE HOPE THIS HELPS

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