HT201401 Pictures taken with flash are white

When using my ipnone 4s camera with the flash on or auto in dark places or poor light; the picture taken is completly white.
Is it a hardare problem?
Just some configuration?
or my iphone is broken?
What shoud I do?

Try removing your case.  Also check to be sure you don't have any protective film covering the flash or the camera lens.

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