HT201401 there is no sound when I play a video or music also it s not turning off.It s restarting.please help me.

Hi, before 3 months when I start to play any video or music to listen, I could not hear any sound. if I want to play video as handsfree mode it s not possible to hear any sound other problem is it s not turning off. When you want to turning off it s restarting...please help me.

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

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In my ipad mini sound is there but somehow display turned off....please help...how to turn on the display

In my ipad mini sound is there but somehow display turned off....please help...how to turn on the display

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

There is no sound when I play my iTunes songs. Does anyone know how to fix this?

I have a lot of songs in my iTunes library, but there is no longer any sound when I play them. I've tried reinstalling iTunes, nothing seems to work.

Hi sandybidewell,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you do not hear sound from iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Cheers,
Jeremy

HT4061 I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not turn off. Suggestions?

I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not shut off.

Reconnect to your computer and do the Update using iTunes.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download

HT201177 I am trying to create home movies and each time there is no sound when I play back the disc. The sound is there when I play back in imovie and also after I've shared with idvd and played back. Not sure what else to do???

I am trying to create home movies, and do not have sound on the final disc. The sound is there in imovie and after sharing to idvd. This has only happened a couple of times before and I have made a lot of movies. I have just gone through about 8 discs, all with no audio when I play them!!!

You need to ask for support in the iMovie forum.

Flash player has ''noise'' in its sound when it plays a video

When Firefox starts and I go to youtube or any other website that needs flash player, the sound of the video is ok.
But after a while and after I have seen some videos for some time (pausing, repeating etc.) then when the flash player plays a video you can hear a ''noise'' I could say a white noise messing with the sound of the video.
If I restart Firefox then there is no noise again for some time.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

I'm not getting any sound when i play a video; HP pavilion dv7 Windows 7

I'm not getting any audio when I try to play a video, such as youtube; I have an HP pavilion dv7....op sys is Windows 7; Funny thing is that when my brother signs in under his User ID, he gets audio, but I don't when I'm the user. I've checked all of the on/off audio mute buttons that I know of.
what can you suggest?

Is it just sites like YouTube? Can you play music files-mp3/cd ,hear Windows system sounds,etc?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Iphoto. When I play an album "slideshow" some photos show up as a blank/black screen. Please help if you know what I am doing wrong.

Iphoto Question
When I playing a "slideshow" album, a few photos show up as a blank screen. Also, when I select a photo in an album to make it full screen - some photos won't "hold" - they go full screen for about a second, then the screen goes blank. Any ideas about what I am doing wrong? Thank you.

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Hello, I want to play my video files (which are on s3 bucket ) like live . Some buddy please help me

Hello, I want to play my video files (which are on s3 bucket ) like live .i.e.mox.tv i want play videos on my website.Some buddy please help me ..for that what i need to do?
my video are in mp4 formate with h.264 codecs
Message was edited by: lakhanp22

Just as of late I noticed that Apple Stores are selling security cameras that work with their app on an iPhone. Very expensive but it uses both WiFi when local and cellular when not at home.
In your case I would check the apple store and see if there is a free or paid app to access your home closed circuit TV system. The cameras have to have their own ip address so you then need only enter that and access will be available to you. But they must be on your home network.
a lot of the higher end CCTV systems have a free app that can be used like the new Apple Security system.
Just Google it or check the store.
Good Luck

When exporting to html, audio files placed in system do not turn off.

When I place a audio file into keynote and play the presentation via an html export, the audio files don't stop playing. If put the keynote.html on the web the only way i can turn off the audio is to refresh the page. I want the audio to stop playing when I advance to the next slide. Any solutions?

This is how sound works in an html export at the moment, maybe it will be improved in a future update.

HT1476 My iphone dropped dead all of a sudden. I can use it in the afternoon, however when I tried to charge it in the evening but not able to charge it. Please help me.

my iphone (3g) was given by my daughter who used it for 3 years. She did charged it everynight, however, when she gave me this iphone at Christmas, it was working properly and the batery last at least 5 to 6 hours when I used it continueslly. Last Monday, I used it as usal in the afternoon, work fine but when I tried to charge it in the evening, it will not able to be charged as usal. Is it possible to drop dead all of a sudden?
Lucy

What to do if your iPhone will not turn on

HT4910 My iPad says iCloud backup, this ipad has not been backed up in 2wks, Backups happen when this iPad is plugged in, locked, and connected to WiFi. Then a bar with Ok in it! It won't let me restart, or turn off or anything. Please Help, just got it H

My iPad says
iCloud Backup
This iPad hasn't been backed up in 2 wks, Backups happen when this iPad is plugged in, locked, and connected to WiFi
Then it has a bar with OK in it. I try to click on it, and it does nothing, I try to turn it off it does nothing. PLEASE HELP! I JUST GOT THIS IPAD AND HAVEN'T BEEN ABLE TO USE IT. I don't even remember how it got into what it is in.

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

How come I took a video and there's no sound when I play it back?

I went to the drake concert last night and took a lot of videos, but when I go to watch them on my phone no sound sound comes out!

Hello Budgets,
I would be concerned too if there was no audio coming from the speakers on my iPad. I found an article with steps to troubleshoot audio issue. The title of the article says iPhone, but most of the steps are still relevant to the iPad. You can skip any steps that apply only to the iPhone:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Does anyone know why I only have volume when I play a video or music?

For some reason after I updated the last two times in which I am up to date with 7.1.1, I have no volume for my apps, only for my music and videos.

Make sure sound is not muted (little bell)

TS1717 I had purchased the simpsons tapped out app as I played to suppose to level 22 prior login it turns out to level 1,,, please help to retrieve my account, thanks

I had purchased the simpsons tapped out app and as grossly play along to level 22, to my disappointment the app back to level 1,,,, so upset ,,, please try to retrieve my account so that I can continue with the app, thanks

well, something is really messed up with those accounts so I would create a new admin account, log into that and go from there.
To do that [enable the root user|http://support.apple.com/kb/TS1278], safe boot, log in as root and create a new admin account, also while you are at it disable the auto login.
You can also work from the root account but I would recommend against it. It's not really safe.

HT201401 there is no sound when I play a video or music also it s not turning off.It s restarting.please help me.

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