HT201401 while syncing - been stuck on step 5 of 5 'waiting for items to copy' for an hour - help?

while syncing - have been stuck on step 5 of 5 'waiting for items to copy' for an hour...........i'm suspecting there is a problem
last night i attempted to upgrade to the most recent IOS - after that was done, i attempted to sync my phone
got a message that said that 'Itunes has detected a Iphone in recovery mode. You must restore this Iphone before it can be used with Itunes'
I was unfamiliar with 'restoring' so i just unplugged my phone - which was then stuck....
i went to my local Apple store this a.m. and was told to go home and restore my phone - which i did and then it asked if i wanted to restore it again with my backed-up info - which i am currently attempting to do (see first line for current problem)
p.s.  i started this process as 12:30 p.m.........................

There is no fix. There are a variety of partial fixes that sometimes work for some people, but there's nothing that has consistently solved the issue. Just do a google search, you'll see thousands of forum posts about it.
It's a bug in iTunes, and we're all hosed until Apple fixes it. Which they have shown zero desire to do (I've reported the bug to them through multiple channels multiple times, and they simply do not care).

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