HT201401 Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen?

Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen? Sometimes I have to attempt the lock screen several times, and it still doesn't work. I, then, attempt to restart it by powering it down, and the lock screen will appear again. The display goes out sometimes while I am on a call, and I can't hang up. I have to go through this hole process over and over again.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup...  Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

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