HT201401 why won't my 4S phone turn off.

after going through the shutdown process the screen on my phone blacks out as usual but then restarts, why???

Try this...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

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    Back to top 
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