HT201401 with flash on the picture is over exposed

My new iphone 4s when taking pictures with the flash on - the picture is overexposed - only thing that shows is a picture of a bright over exposed light.    
There isn't many options. My daughter has the same new phone and hers does the same.
The camera takes a good picture with the flash off as long as it is in good lighting.
Any ideas???

The protective film was still on the back ----I read this on one of these posts....thanks everyone
Camera with flash works great

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