HT201406 i can't shut off my ipod because the power off screen won't slide, how do I fix it?
why won't my touch screen work? I can't shut off my ipod or use it.
Next, try the following:
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order
Similar Messages
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I cannot download my purchases onto my iPod because my computer says low disk space C. How do I fix it?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
help...my ipod keeps returning to the power off screen and keeps flickering?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Can anyone help with the blue screen I just got. Tried to power back up like one Apple user suggested by holding the power and screen button together, came back briefly, then shut down. Now nothing. Any help?
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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After updating to 4.3 I can't connect to wi-fi because the "Internet speeds are too slow". So what speed does it need?
I called tech support and I got the same **** canned response, backup and reset to factory settings. Yeah right! Everything was fine until Verizon shoved the software update down my throat. I finally unchecked the box in Wi-Fi settings for auto network switch. However, I still get the "Your Internet connection is unstable" warning no matter what Wi-Fi connection I hit.
In a related story, I received a new or refurbished phone as my original SIII had AC/charging connection issues. I called probably three times to attempt to back up my data, went into two stores in attempts to have them transfer the information over, and all were too incompetent and inept to assist me. Only when talking to someone about this Wi-Fi issue, did someone actually know how to back up everything. Of course by this time, I had to send the new phone back because Verizon charged me $400 before I got everything squared away. What a colossal waste of my time! -
My iPod Nano 6gen power button has stopped working. How do I fix it?
It for some reason froze. How do I fix it? And it can't turn on.
Hi peace1161,
If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden -
Inconsistent ability to unlock ipad at the strary screen. Sometimes it does sometimes not getting very sick of it freezing and not being able to do anything,bought this just yesterday! Have done the shut down thing but still get frozen out. Just when I think it's all good it happens again. Frustrated can anyone help or is this a faulty ipad?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Mail does not show the viewer window even when new viewer window is cliced. I tried to close mail and reopen, but it will not close, and force quit option does not appear in window bar. I tried to shut down the computer and reboot, but it cannot close because of open mail program it says. Help!
Many thanks. Once I was able to close mail, it reopened and behaved quite normally. Thank you. I'll remember the option quit for force quite!
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IPod 5th Gen. froze, shutdown, and won't charge how do I fix it?
Please help me figure out what to do to fix my iPod 5th Generation. I put it on the charger, and when I came to check on it, it froze, then shutdown, now it won't charge or nothing. I tried rebooting it an nothing happened, please help me!
All you need to do to solve this problem is to hold down the lock and home buttons at the same time and count slowly to 15. That's called a hard reset and it should reboot the phone out of the black screen funk. Give it a try - it should work. If it doesn't, bring it to the Apple Store. Good luck!
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Please help me..
What can I do to get my laptop up and running again?See if this helps:
http://support.apple.com/kb/TS2570
Ciao. -
Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6. -
I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens. Can't slide the power off either. It tells you the time, unlock button, power off button but nothing happens. Voice just tells you the unlock button, time, poweroff button.
Please help also itunes says I need to enter on iPod the passcode to reset to factory. I can't get it open to enter passcode, slider doesn't work. It is one day old and this happen xmas afternoon. PLEASE Help someoneTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
someone stole my ipod 4g & icloud cannot track my ipod because the ipod is off. if someone reformats it to their icloud, can my icloud still track it by my registered serial number, as their is inly one serial number for every device.
No. If they reformat, you can no longer track it.
Allan -
I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?
If you cannot get mail to quit/force quit, you can always remove power from your Mac.
NOTE: removing power is a bad idea, and can result in data loss, but sometimes it is the only thing left to do.
Press and hold the power button for 5 to 10 seconds, and the Mac will power off.
When you power back on, the Mac should reboot. -
My iPod Touch will not play through external speakers when it is docked. It only plays through it's internal speaker. All the other functions on the iPod can be controlled by the external speakers (volume,track, etc). How do I fix this?
I would try in oreder:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
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