HT201406 I had this problem before and I had to go to a section to "restart" the iphone..help where is it?

My iphone freezes..not able to go from app to app, like mail to camera without turning off phone to get to home page for selection. Had this problem once before and I had to go to a place on my computer to restart the Iphone...just can't remember where...can anyone help?

You should read the manual
To restart the iphone. Press the power butto until the slide to turn off button appears, then slide it.
Then press the power button again.
A reset is holding the power and home button down until the apple logo appears.
A restore, the most drastic of troubleshooting, is connect to itunes and clicking restore.
Click Support at the top of this page, then click the link under Manuals

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My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments?

Hello,
My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
Thank you!

The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors
originally sold the Apple Product.

HT4061 I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Can anyone help us please?
I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Press and hold both the home button and lock button until the apple logo shows up.

TS1424 Hi I had this problem before and you fixed it. I just bought the updated phone and have no mail and it says me itunes purchases are disabled. Can you help me??????????????????

Hi I had this problem before and you helped fix it. I just bought an updated Iphone and now it says my itunes purchases are disabled. They also put spelled my name wrong and I do not have any mail coming thru. Please help me!!!!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If your account is disabled (I assume that it what you mean by 'my itunes purchases are disabled') then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you aren't receiving the email to your rescue email account then you can contact iTunes Support / Apple in your country via this page and see if they can enable it : http://support.apple.com/kb/HT5699
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
Not sure what you mean by 'they also spelled my name wrong' - where are you seeing it ? Your name should be appearing how you entered it.

I'm unable to send an email, i get username or password incorrect despite being correct. Has anyone had this problem before and fixed it?

I'm unable to send an email, i get username or password incorrect despite being correct. Has anyone had this problem before and fixed it?

Are you sure the settings are correct? Did you check the outgoing mail server setting? Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I am having trouble syncing. I had this problem before and uninstalled itunes and redownloaded itunes. Now it's not syncing again. Any thoughts as to the problem?

I am having problems syncing. This happened before and I had to uninstall and reinstall itunes. Now the problem is back. Any thoughts on solving this problem?

Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728

I am trying to upload pictures to website, but get an error message saying that server redirection is not suppoerted. What is this, and why does it happen? I've never had this problem before and it started after Firefox update yesterday.

Trying to upload pictures to a website, but it doesn't work. After going thru the whole process, I get a message saying; the server attempted to redirect you. Server redirection is not supported. This only happened after I updated Firefox. Never had this problem before.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

My Safari is suddenly opening strange tabs when I am trying to open something else. I have never had this problem before and I need help please, I don't know how to stop this happening

Hi there,
I have had my Macbook for 18 months and have never experienced this problem with strange windows suddenly opening in Safari. I know this happens on windows 8 computers a lot, and it has never happened on my Macbook before.
Please can someone tell me how to get rid of these. I have reset my Safari and rebooted my computer, and don't know what else to do. This is very frustrating, as I cannot just do what I need to do.
Thank you
Cheryl

I'm pretty sure you've got adware installed on your Mac. Please download and install adwaremedic: www.adwaremedic.com
This will remove most know adware plugins for you.

I recently had an update on my computer. Now every time I shut the lid of my computer, all of my webpages close. My computer never used to do that. Has anyone had this problem before, and if so, how did you fix it?

Hello,
I have a MacBook Pro. I had not done any updates on my computer for a long time, but recently I allowed my computer to do one of the updates it had been asking me to do for a long time. Now whenever I shut the lid of my computer, all of my open webpages that I was using close. So the next time I go to use my computer, none of my webpages are available and I have to reopen everything! My computer never used to do that. I am wondering what I need to do to stop my computer from automatically shutting down all of my webpages whenever I close the lid of my computer.
Thanks,
cmk

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

I am trg to open a PDF and I am getting a security warning that says allow cancel or block and then it says it needs a signature to open the document I have never had this problem before it is on a public document I am trying to view any help is apperciat

I am trying to open a PDF in and I am getting a security warning that says block , close , or allow and then it still will not open then it says it needs a signature it is a public document any help is appreciated thank you in advance sorry this is my first time on here

I have no idea what you're talking about. Are you sure it want a "signature" and not "password"? If it asks you for password then the document is encrypted and you need to know the password toopen it. The fact that it is a "public" PDF, whatever you mean by "public" does not mean anything. If it is not that then:
Which product are you using, which version (including minor), which platform (Win/Mac), which OS/version? Please, include screenshots of the alerts, warnings that you get.

Why does my 4s keep freezing,closing apps and internet. Has anyone had this problem before and know how I can fix it, all info welcome thanks

This just started two weeks ago, I don't know how or if it can be fixed,

Probably memory fragmentation. While on the Home screen double-press the HOME button. Then swipe the screen image of each open app up to close the app. When all of the apps have been closed press HOME again, then reset the phone by holding HOME and SLEEP at the same time until an Apple logo appears. You will not lose any data.

My screen saver has become to large for the screen. i have had this problem before and just reset the ipad. This time it hasnt worked

i have a 3yr old ipad. it is ios8. the newest operating system. my problem is the screen saver will not downsize. it is to big for the screen. i have used my fingers to pinch the screen smaller but it douesnt work. in the past if i shut it off and press the bottom centre button it resets the ipad. that isnt working now.

I just did that and everything looked ok. I do notice however when I open up my calendar off to the left hand side where all the calendars are listed there is a triangle with a exclamation mark in the middle of it. When I clicked on it a window, just like the one that has been popping up, opens and it gives the same message. "server resoponded with an error" and it lists a various event and gives the choice to go offline, or revert to server. I have to choose go offline in order to get the window to close. Any idea what is happening?

The iTunes app is no longer opening on my iPhone. I never had this problem before and how do i go about fixing it?

The iTunes app no longer opens on my iPhone4S. How can I fix it?

Does iTunes freeze up when your iPhone is not connected?
What type of computer?
What OS?
Which port are you connecting to?
What other USB devices are on this computer?
Have you made any recent changes on your computer system.

My Acrobat has stopped working. I have the CS6 Master Collection. I have had this happen before and I had to reinstall by whole suite. Is this stil the best way to deal with this?

Sorry, meant CS6.

Hey Gary Kirby,
Please make sure that you are logged in to your system as an administrator.
Let me know the exact error that prompts on your screen while launching Acrobat.
You might also refer this KB doc link and try out solutions as mentioned:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Please check and let me know.
Regards,
Anubha

When I statred iTunes match I lost some of my music and all my playlists, has anyone had this problem? And can I restore it?

When I statred iTunes match I lost some of my music and all my playlists, has anyone had this problem? And can I restore it?

Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices.

HT201406 I had this problem before and I had to go to a section to "restart" the iphone..help where is it?

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