HT201406 I was printing and printer jammed. iPad gives the command; an error occurred printing this document Cancel Try Again - no response to either command and the iPad will not let me shut down.

I was printing docs from my iPad and the printer jammed. iPad's screen now shows: an error occured printing this document - Cancel Try Again - the touch screen will not respond to any command. Cannot turn it off, cannot cancel and cannot try again. I've turned the printer off and restarted it.

Try a reset. Nothing is lost
Reset: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
BTW, you posted in the iPod topuch forum.

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Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later."

Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK. The Apple TV reports its SW is up to date. I've tried this with two movies rented frim iTunes directly from the Apple TV.

If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
Perhaps you're not doing this, but I thought it worth mentioning.

Airplay from ipad gives error on AppleTV 2. Says "an error occured loading this content. Try again later"

I have been unable to use our AppleTV 2 for a few weeks now. I can't figure out what is wrong. I am unable to play anything via Airplay when trying to play videos from our iPad. I get the error "An error occured loading this content. Try again later". This happens only when trying to play videos from our iPad, but not videos from my iPhone. I am also unable to stream videos from our Netflix instant queue. I've tested the network, which is fine. The iOS on the iPad is up to date, as is the AppleTV 2. Any other suggestions?
update: i unplugged the apple tv for 60 seconds and its working now.

The video files are mostly M4V not MP4. I did find that if I start playback and select the ATV3 from inside iTunes, the movie will play fine. However, this is not optimal as the iMac is in another room.

TS3297 I paused my movie download. When I tried to start it again, I received 'An error occurred loading this content. Try again later' I was already halfway through the movie

I have apple TV. I paused my rental and then when I went to start it again, it said 'An error occurred loading this content. Try again later.
I have tried many times since. I have nothing.

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

I rented a movie The King's Speech. But I couldn't download it because I kept receiving an error message saying "An error occurred loading this content. Try again later." However, I could rent other movie and watch it. Young

I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?

I posted the same sort of problem in the thread
https://discussions.apple.com/message/15562522#15562522
I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
Would this be the same with you? Have you been able to download a play an HD rented movie?

My ICloud menu in Preferences is locked up. I've tried shutting down and it will not let me shut down. Help!

My IMac is locked up with the ICloud Menu in Preferences and will not let me shut it down. I've tried turning the computer off and it still is there when it opens back up. Help

You can backup your data without a passcode, just right click on the iPhone and select backup.

TS3623 "An error occurred loading this content..try again later" is the message that I get when using my Apple TV remote. I click on Breaking Bad; then I click on an episode and get the message which I just quoted. Is this a Netflix problem?

Why am I getting the following message when using my Apple TV remote on Netflix: "An error occurred loading this content....try again later?

Make sure DNS is set to ISPs (settings - general - network - DNS should be set to automatic). Trey rebooting ATV, and router. Make sure all are up to date.

Firefox is frozen, will not open, and will not let me shut down iMac.

A couple of days ago, I installed Evernote. That made it so that my iMac would never shut down or go to sleep or restart because Evernote wanted to remain running all the time. Now Firefox has stopped responding. I cannot open Firefox, nor can I close it, nor can I shut down, restart, or log off of my iMac. I guess this might be related to Evernote, but I cannot find a way to uninstall Evernote. I do not know how to go into Safe Mode on the iMac. Two months ago, I upgraded the software to Mavericks and have had problems ever since. The only browser now working is Safari. I read that I should uninstall and reinstall Firefox, but do not see how, because I cannot open Firefox to get to Help on the Firefox toolbar. I see only the Safari toolbar. I cannot open Help and see Troubleshooting Information because I am not in Firefox, I am in Safari.

Hi,<br>
It sounds like you have several programs that are stuck (not responding). Here are Apple's instructions for "force quitting" applications that are not responding - http://support.apple.com/kb/HT3411
If you still can't shutdown your computer after trying that, you can press and hold the power button for several seconds and the computer will shut off.
It's likely that once you can shut the computer down and then restart it, that Evernote and Firefox and other programs will behave normally.

How do I permanently shut off icloud from my macbook pro. Safari will not let me shut down

I have a macbook pro 2008 with operating system Maverick. Today I was asked to join i cloud. I do not want to join i cloud. I just want to keep my computer as it is with the new operating system. It seems I now joined I cloud and cannot shut down Safari unless i sign up for all of the uses of icloud. Please advise me how to get out of all of this and just go back to my previous set up. What can I do to get rid of ICloud and shut down my computer (Safari)?

You can shut off iCloud in System Preferences.
If Safari seems hung, click the Apple icon, then Force Quit. If it says Not Responding next to Safari force quit it.

Tried to rent a movie and all Apple Tv says is "An error occurred loading this content. Try again later" but every time I try it says this, why?

I have paid for this movie but am unable to watch it because no matter what I do it won't load. I've checked my wireless connection and it seems to be working fine, and netflix works on the Apple Tv but I can't seem to get this movie to play (and not it is not and HD movie), help!

I was given these steps to follow when I had a similar problem:
1) Quit iTunes. 2) Follow the instructions for the appropriate operating system in this article: http://support.apple.com/kb/TS1597 3) After removing the SC Info folder, reopen iTunes. 4) Choose Check for Available Downloads from the Store menu. 5) If prompted, enter your account name and password, then click the Check button. 6) After the movie finishes downloading, choose Authorize Computer from the Store menu. 7) Enter your account name and password, then click the Authorize button.

TS3623 Rented a movie and when tried to play it it says"an error occurred loading this content. Try again later."

Rented a movie on Netflix but cannot load...says "error occurred loading" have tried to watch it the last 2 days.....and yet, they have my $!!!! Help or I'm throwing this thing out in the yard!

Make sure DNS is set to ISPs (settings - general - network - DNS should be set to automatic). Trey rebooting ATV, and router. Make sure all are up to date.

Tried deleting an admin on my Macbook Pro, has been 'Deleting Account' for 4 days now, will not let me shut down, log out or cancel the action, what can I do?

Clicked to delete an admin account, but when I realised it was failing to do so, I tried to close System Preferences / log out / shutdown my mac and this is what comes up:
'System Preferences is busy and can't be closed.
Users & Groups preferences is removing a user account and saving the Home directory to a disk image.'
It has been attempting to delete the account for a few days now and I need to access a different User on my Mac and can't!
Please can someone tell me what do I do?
Thank you!

http://www.apple.com/support/macbookpro-videoissues/

Airplay from Ipad to AppleTV gives: "An error occurred loading this content. Try again later." message

I am trying to airplay an app that streams episodes of bleach (an anime series), however it has gives me the error message above.
I have tried soft booting (menu and down button, even restarting via general settings), resetting my Ipad, and setting my DNS on AppleTV to 008.008.008.008
Nothing has worked
However, I have my Ipad is set up on a VPN, could that be a problem? Also, i have the third generation Apple TV (not sure if that makes a difference).
Does anyone have any ideas?
My current Apple TV software is 5.0.2 (4250) and says that it is already up to date.

It's not going to work unless you also have the same country VPN as your iPad is set to. The router that connects to your ATV is going to be your local ISP so different geo IP than what your iDevice through a VPN is spitting out.
To get this to work you need a router that allows VPN directly, then connect this to your ATV and you can AirPlay as much as you want...
Hope this helps,

HT1766 Error message: "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup?

Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.

We had this problem after upgrading to iOS 8.       The iPhone 5 would not backup either to the cloud or to the computer.   Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
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Apparently these two games conflicted with iOS 8 just as they did with iFunBox.      The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps.

The address bar in firefox will not let me use down arrow in menu boxes on any website or in the url bar

The address bar in firefox will not let me use down arrow in menu boxes or in the url bar. Usually if I click on the down arrow in the url bar, my most common websites pop up... now it won't show me them...
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Make sure that the Location Bar is not set to "Nothing": Tools > Options > Privacy > Location Bar: When using the location bar, suggest: History,Bookmarks,History and Bookmarks
See [[Smart Location Bar]]

HT201406 I was printing and printer jammed. iPad gives the command; an error occurred printing this document Cancel Try Again - no response to either command and the iPad will not let me shut down.

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