HT201406 Ipod touch 5th generation front camera not working?

Ive had my ipod for at least 3-4 months now, and just today my front camera stopped working! I go to my camera app, (the built in one) and it defaults to the back camera. when I tap the little switch icon, I get a blurry, and sometimes black, screen. as if the shutter isnt opening. I have updated the ios software and shut down the ipod multiple times. I really dont want to reset the ipod because it will delete my apps.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

  • IPod touch 5th gen front camera not working?

    I Got this ipod and its been working great! But all of a sudden the front camera isn't working. I rest it and I rest the settings and its still not working. I really don't understand why it's not working when it was working just fine yesterday. I didn't mess with any of the settings at all its just not working and I don't know why. Can someone help me with this?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • IPod touch 4th generation, home button not working at all, Help?

    IPod touch 4th Generation , home button not working at all, Help?

    - Try restoring your iPod to rule out a software problem.
    - The try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    iPad 2 home button fail: Apple Support Communities
    You can turn one Assistive Touch in Settings>General Accessibility to use the screen instead. See chapter 30 of the users guide
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    If under warranty make an appointment at the Genius Bar of an Apple store.

  • IPod Touch 5th generation front-facing camera has stopped working

    After updating to ios 7, my front-facing camera has stopped working on my ipod touch 5th generation. I have tried doing a full restore to factory settings, resetting data settings, turning it on and off, and all the basic things. Here are a few pictures:
    This is with the rear-facing camera, it works just fine.
    Now this is the front-facing camera:
    When i try to use the front-facing camera, the screen goes like this and the camera app freezes, i can't switch back to read camera or anything. Other applications like snapchat don't have a button to switch the camera.
    It's like the camera app is detecting that the version of ipod has a camera, but it can't seem to find it. Btw, i live in Australia and am an apple developer.
    I like srsly need to get my front camera working. Thanks
    I am also using iOS 7.1 beta.

    Likely a hardware problem as other has experienced the same problem
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • Ipod touch 5th gen tilt function not working

    Hi
    I recently got a replacement (from apple) for my Ipod Touch 5th Gen 64gb due to the home button being broken.  It is running the latest software which I believe is IOS 8.1.1
    Note - other than the broken button I had absolutely no issues with my old Ipod.
    When I received the Ipod only 3 days ago I did the normal process of restoring from back up etc but have noticed that the tilt function is not working. 
    I have tried all the obvious solution - first being checking portrait orientation isn't locked, then resetting the Ipod via holding down lock and home button and finally I have done a factory reset and still have had no luck with this issue.  Is there an easy fix to this or am I going to have to go back to the Apple store?
    Thanks

    If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar                             

  • IPod Touch 5th Gen: Front Camera Broken?

    Hi! Hope you're all having nice days!
    I have a fifth generation iPod Touch. It's updated to iOS7, and even up to 7.1.1. But sometime shortly before iOS7 even came out, my front camera suddenly stopped working. I don't recall dropping the iPod before the incident or anything like that. But I was hoping someone here could help me.
    I've had this problem for at least half a year now, and I've read through countless threads and ideas, and I've tried just about everything to fix my front camera, but nothing seems to work.
    I've tried soft resets, resetting my whole iPod, installing other camera apps, pressing down where the wires might have disconnected, and even calling Apple support.
    I read an idea about taking the iPod apart and reconnecting the wires that someone theorised might have split, but I'm not sure how that would have even happened with my iPod.
    I'd really just like some idea of what to do before I try to dismantle my iPod and potentially damage it even further.
    If it's any further clarification, the screen has no cracks, the front camera is not covered, and my iPod has not been jailbroken or anything like that.
    Thank you so much, and hope you have a nice day.

    Hello again.
    Sorry to bump this topic, but upon seeing the staggering amount of views this question has received and the numerous other threads people have made in regards to this same issue, I was wondering if someone could tell me if Apple has developed any remedy to this frequent problem.
    If the the only reply is still to take my out-of-warranty iPod to the Genius Bar and have them tell me to either pay for a new warranty or to purchase a new iPod/phone, please keep in mind that I am looking to repair my iPod. Not replace. Especially when this is a well-known problem of Apple products. Unfortunately, I have even heard of this problem in the 5C models, and that really makes the upgrade not worth it.
    If there are any developments in a method to fix the problem at hand, please do help to inform the public.
    Here's to hoping someone has good news and that everyone has/is having a very lovely holiday.
    Thank you for your time and help.

  • Ipod touch 5th gen front camera/flashlight stopped working?

    when i open up the camera app it just freeze and turns me back to main menu. flashlight didnt work either
    i did a research on the forums and foudn some solutions, and i managed to get the front camera one time to work. but i couldnt get it anymore. what i did it was just to press where the picture below shows
    https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-24486657-36235 8/170-296/iphone.jpg
    and it worked just for one time like i said
    do any of you think there's maybe something disconnected after a fall? or does it needs hardware replacement? the device is out of warranty so you think if i open it up i should find a way to fix it?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch 5th Gen App Store not working

    I just reset my ipod touch and I am trying to login to the App Store, I am already logged into my icloud that I used before resetting my ipod, I tried to log in but it said it didn't exist, so I got on my laptop and made a new account, and when I tried to log in, again it said it didn't exist. So I decided to try and make a new one again on my phone, but everytime I typed in an email it said it existed already I even typed in random letters and numbers several times and it still says the ID is in use.I am going on a vacation soon and I want games to play

    What was the exact working of the message? "didn't exist," does not seem like an error mssage.
    Does the iPod connect to the internet via Safari?

  • New iPod touch 5th generation charger won't work with computers or USB power adapter?

    I just got this charger less than two weeks ago and just yesterday it started saying "This cable or accessory is not certified and may not work on this iPod." It will only work on some occasions, but most of the time it won't. Other times it will show that it is charging, but when I select to "Trust" my computer it stops charging. When I plug it into the USB power adapter, it rarely works (even when I try it in different outlets.) Any way to solve this issue?

    If a non-Apple cable and the place will not take it back then:
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  • If my ipod touch 5th generation charger doesn't work anymore and i go back to apple, will they give me a new free charger or will i have to pay for a new one?

    Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please

    If this is an Apple charger less than a year old, Apple will replace it under warranty.

  • IPod touch 5th Generation 32GB Pink - Not In Stock

    Does anyone know when this iPod will be in stock again?
    Thank you

    Hi jennyrrod921,
    I'm not sure exactly when we might have more in stock online. Your best bet is to keep checking BestBuy.com regularly for updates.  
    Thanks for your interest and happy shopping,
    Douglas|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How can I sync my Calendar to my ipod touch 5th generation

    Is it possible to sync the Calendar (version 7)  on my iMac to the calendar function on my iPod Touch (5th generation).

    I do not know what Calendar  (version 7  is) but I suspect it is OSX's calendar app
    iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
    iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

  • Since updating iTunes my new iPod touch 5th generation wont show up.

    I recently updated iTunes on Friday. But now that I try to sync my iPod touch 5th generation it is not showing up in iTunes. The iPod asks if I trust this computer and I click yes but nothing happens. What should I do?

    In case you haven't found this yet... I managed to fix the problem with my iPhones by updating the USB device driver.  The instructions are in this thread:
    https://discussions.apple.com/thread/5822553?tstart=0
    or you can follow this knowlege base article on the Apple site:
    http://support.apple.com/kb/TS1538
    (for me the problem required me following the instructions in the "If only Apple iPhone, Apple iPad, or Apple iPod appears" section, but it may be different in your case)
    Maybe Apple updated the USB drivers in this updated version of iTunes?  I'm not sure why the installer failed to install these drivers automatically (maybe that isn't possible??).  Maybe this is just a Windows problem and has nothing to do with Apple?  Who knows...

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black but my ipod synchronises to my iTunes library. Please help!

    Does anybody know why my ipod touch 3rd generations screen does not work show anything? The screen is all black like it is switched off, but my ipod synchronises to my iTunes library. It is fully charged. Please Help!!!

    Try here:
    iPod touch: Hardware troubleshooting

  • Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

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