HT201406 iPod Touch has serious audio issues

iPod Touch has serious audio issues. Audio turns 'scratchy' or will not play at all. Have tried hard shut down and system restore with no results. Help.please?

I actually just had a call with an apple IT person - he had me go to "settings" on my touch, and reset, then "reset all settings".
my volume bar came back and it is now working with all my speakers, in the car, headphones, etc.
hope this helps.

Similar Messages

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    I installed iTunes 8.2 last week. Today I upgraded my 2gen iPod Touch to OS3 and there is no audio for songs purchased through iTunes. Songs that I have ripped from CDs have audio. Podcasts have audio. Songs I purchased from iTunes are not yet DRM free (I haven't paid yet to do so), so is this something about DRM or a OS3 problem?
    Also, apps (from the store) icons appear on the iPod, but will not open when tapped.
    I have done reset and restore. Any thoughts would be appreciated. Hope I won't have to wait for Apple to fix this. Thanks for your help.

    I actually just had a call with an apple IT person - he had me go to "settings" on my touch, and reset, then "reset all settings".
    my volume bar came back and it is now working with all my speakers, in the car, headphones, etc.
    hope this helps.

  • My 1st gen ipod touch has N/A in the WI-FI option can anyone tell me how to solve this issue please.

    My 1st gen ipod touch has N/A in the option menu for wireless, can anyone help solve this issue please???

    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • Ipod Touch 4th Gen audio with headphones is messed up

    Hi,
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    I restored my ipod. Nothing. I reset it completely. Nothing. I don't think it is a software problem.
    Could it be my audio port? Another weird thing is that it works fine when plugged into speakers. Like if I plug a aux from speakers into it. Never does the noise.
    I have above 5 different headphones and they all do this. The built in speaker on the ipod works fine too.
    I'll probably end up taking it somewhere to get looked at, but just wanted to get an opinion on here first...
    -Thanks!

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
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  • Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  it doesn't have 3G so the cloud is pointless anyway.  Music is all I use on it.

    Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  The apps are still on it.  It doesn't have 3G so the cloud is pointless anyway.  It just said it was a software update, I should have avoided it.  Music is all I use on it so help me please!

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. Help ASAP

    My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. I dont know what happend to it help ASAP

    Is there no sound period? I mean nothing through the headphones or the speaker? If the sound works only through the speaker or just through the headphones the switch inside the headphone port maybe stuck open. Try plugging and unplugging 10 to 12 times to unstick it. If no sound at all, go into Settings>Music>Volume Limit. See if it is turned on, if so check that the limit is not turned down to zero. If still not the problem try a soft reset, press and hold the power and home buttons together until the Apple logo appears, about 15 seconds, then release. if still no joy go into Settings>General>Reset>Reset All Settings. If still no joy, connect to iTunes via the cable and Restore to backup. If that doesn't work Restore to new. Just remember to save all your stuff that can be wiped before you restore, pictures, music, contacts etc. If none of this works, then maybe a hardware issue contact Apple Genius Bar or store and have your iPod evaluated. Hope this helps, Good luck.

  • Ipod touch has stopped working. the screen showes that it need to connect to power.

    ipod touch has stopped working. the screen showes that it need to connect to power.

    Hey there our3goldens,
    It sounds like you are unable to successfully boot your iPod Touch. I would recommend these steps specifically from the following article, named:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My ipod touch has entered restore mode, but when I attempt to restore it I get the error code 1604.

    My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
    Any easy solution to this problem?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
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    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694

  • Can an iPod Touch Stream Live Audio via Wifi through airplay?

    I would like to stream the audio from a PA system running in one building to another building on the same site. The distance is too far for a wireless speaker system, as well as for a strictly Airport based network. What I am wondering is if it would be possible to use an Ipod Touch to input audio from the PA and use airplay to output the audio via an Airport Express in the other building?

    What I am wondering is if it would be possible to use an Ipod Touch to input audio from the PA and use airplay to output the audio via an Airport Express in the other building?
    Sorry, but no. The basic issue would be how to get the PA audio "into" the iPod Touch.

  • TS2634 My Ipod Touch has a cracked screen at the top. The unlock slider does not work. I have loaded the latest software onto the Ipod and iTunes but still the slider will not operate. Is the cracked screen the problem?

    My IPod Touch has a small crack at the top of the screen and now the slider will not work to unlock it. Is the cracked screen the problem?

    To get pass the passcode lockscreen, recovery mode and restoring should help: iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
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  • HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?

    My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch has a white screen

    my ipod touch has a blank screen. It won't do anything. How do I fix it?

    Frequently a white screen is due to a hardware problem and service is necessary.  It appears that Apple confirmed the hadware issue.
    Apple will exchange it for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like this one may be less expenisve.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

    my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?

    I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?

    iTunes 11 is compatible with
    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
    Try:
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  • My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?

    My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?

    You can transfer iTunes purchases to your "new" computer by
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    You can transfer other stuff by:
    Best iPod to PC
    How to transfer or sync files from iPod to PC - Windows mac iPhone iPod software reviews - Software Wiki

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